INDUCTION COOKTOP
RHAI-15001
OPERATION MANUAL
5
Symptoms
Check Points
Remedy
After connecting the
power and pressing the
"power" key, the appliance
has no response.
Is the electricity off?
Use after resuming the electricity.
Is the fuse broken?
Check the root causes carefully. If
the problem cannot be fixed, please
contact Service Centre for checking
and repairing.
Is the plug firmly connected?
Heating being interrupted
in normal use and a
"Beep"
will be heard.
Incompatible cookware or no cookware
being used?
Replace compatible cookware for the
induction cooktop.
Is the cookware not placed in the
center of the heating zone?
Place the cookware at the center of
the defined heating zone.
Is the cookware continually being
removed from the cooktop?
Keep the cookware ontop of the
heating zone until it’s hot.
No operation during the
heating.
Is the cookware empty or the
temperature too high?
Has the unit been misused or had
been damaged?
Is the air intake/exhaust vent clogged,
blocked, or has dirt accumulated?
Remove the debris clogging the air
intake/exhaust vent. Operate the
appliance again after it’s cooled down.
Is the cooktop working over 2 hours
without any further timing set?
Reset cooking modes or use the timer
function.
Error codes occur.
E0 Internal circuit error
E1 Without cookware or Incompatible
cookware used
E2 Internal overheat
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short circuit
E6 IGBT sensor open circuit/short circuit
E7 Top plate overheat
When showing error signal E1, E2 and
E7, please check if the cookware is not
suitable, or switch on the appliance
again after it is cooled down naturally.
When showing E0, E3-E6, please
contact Service Centre for inspection
and repairing.
5. Troubleshooting and Treatment
If any error occurred, please check the following table before calling for service. Below are common errors, check points,
and remedies.
If the above remedies/controls can not fix the problem, unplug the appliance immediately, and not the error code (if
any). Contact customer service
1-800-575-9885
Monday-Friday, 8 am-5 pm PST or email at:
To avoid any danger or damage, do not disassemble or repair it by yourself.
