11
ISSUE Possible cause
Solution
The food is cooked
unevenly.
Certain foods/preparations cook
more evenly if shaken halfway
through the cooking time.
Foods that are piled or stacked (such as French
fries) should be shaken halfway through the
cooking time for best results. See the ‘Ingredients
guide’ section in this book.
Snacks are not crispy
when they come out
of the air fryer.
Some snacks meant to be
prepared in a deep fryer will not
crisp as well in the air fryer.
Use oven–ready snacks and/or lightly brush
some oil onto the snacks for a crispier result.
For fresh–cut fries: Cut the potatoes into
smaller, thinner sticks. Add a little more oil.
The pan won’t slide into
the air fryer properly
The basket is too full.
Remove some ingredients from the basket.
The basket is not fully inserted. Push the basket down into the pan until you
hear a click.
The handle of the baking tray is
obstructing the pan.
Make sure the handle release cover is completely
closed.
The air fryer produces
white smoke during
cooking.
The fat content of the ingredients
is too high.
White smoke is caused by grease build–up in
the pan, either accumulated from multiple uses
or because ingredients high in fat are being
cooked. Clean the basket and pan properly
after each use and avoid cooking ingredients
high in fat.
Grease has accumulated from
previous uses.
Fresh–cut fries are fried
unevenly in the air fryer.
The potato sticks were not
properly soaked before cooking.
Soak the fresh–cut potatoes in a bowl of water
for at least 30 minutes, then dry thoroughly with
paper towel.
The wrong type of potato was
used.
Always use fresh potatoes for the best results.
Chips are not crispy.
There may be a lack of oil or too
much water.
Ensure chips are dried after rinsing with water.
Possibly add a little more oil to the chips before
cooking.
Chip size may be too large.
Try cutting the potato into smaller pieces for a
crispier result.
You may be using incorrect type
of potato.
When making homemade chips/fries, the best
type of potato to use are the floury varieties.
