Rose electronics UltraView Pro Professional Series Installation And Operation Manual Download Page 5

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TABLE OF CONTENTS

Contents

Disclaimer ..................................................................................... 1

Introduction / System overview ...................................................... 1

Features .................................................................................... 2

Package contents ...................................................................... 2

Compatibility .............................................................................. 3

Rose Electronics web site .......................................................... 3

System overview ........................................................................... 3

KVM station ............................................................................... 3

CPU connection......................................................................... 4

Cascading Units......................................................................... 4

Menu system ............................................................................. 4

UltraView Pro models .................................................................... 5

UltraView Pro models (rear) ....................................................... 6

UltraView Pro Cables..................................................................... 7

UltraView Pro to KVM station cable ............................................ 7

UltraView Pro to CPU cables...................................................... 7

UltraView Pro master to slave cables ......................................... 7

Organizing the system ................................................................... 8

Installation – single unit ................................................................. 8

Step 1. Connecting the keyboard, video monitor, and mouse...... 8

Step 2. Apply power to UltraView Pro......................................... 8

Step 3. Connecting the computers.............................................. 9

Installation - Cascading units ........................................................10

Slave unit installation ................................................................11

Main configuration menu ...........................................................13

Configure system menu ............................................................14

Configure computer menu.........................................................18

Configure overlay......................................................................20

Configure security .....................................................................24

Selecting a computer ....................................................................26

Keyboard commands....................................................................27

Keyboard command usage........................................................29

Reset to factory defaults............................................................29

Rackmounting...........................................................................29

Serial Port (RS232) ......................................................................30

Firmware update .......................................................................30

TROUBLESHOOTING..................................................................33

Service Information.......................................................................35

Maintenance and Repair ...........................................................35

Technical Support .....................................................................35

Safety...........................................................................................36

Safety and EMC Regulatory Statements ...................................37

Summary of Contents for UltraView Pro Professional Series

Page 1: ...10707 Stancliff Road Houston Texas 77099 Phone 281 933 7673 Internet WWW ROSE COM PROFESSIONAL KVM SWITCH WITH ON SCREEN DISPLAY TM INSTALLATION AND OPERATIONS MANUAL ...

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Page 3: ...PLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT I...

Page 4: ... likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise regulation of industr...

Page 5: ...Installation single unit 8 Step 1 Connecting the keyboard video monitor and mouse 8 Step 2 Apply power to UltraView Pro 8 Step 3 Connecting the computers 9 Installation Cascading units 10 Slave unit installation 11 Main configuration menu 13 Configure system menu 14 Configure computer menu 18 Configure overlay 20 Configure security 24 Selecting a computer 26 Keyboard commands 27 Keyboard command u...

Page 6: ...ter select window 26 Figure 11 Power on diagnostic screen 32 Tables Table 1 Front panel 5 Table 2 Rear panel connectors 6 Table 3 Typematic rate 16 Table 4 Keyboard commands 27 Table 5 Mode command values 28 Table 6 Resolution command values 28 Appendices Appendix A Initial factory settings 39 Appendix B Parts and cables 40 Appendix C General Specifications 41 Appendix D Rack mount instructions 42...

Page 7: ...witching It features an on screen display for easy configuration and computer switching The UltraView Pro is the result of Rose Electronics commitment to providing state of the art switching solutions for today s demanding work place The UltraView Pro has proven to be a valuable and dependable investment for users that have the need to access multiple computer systems from a single KVM station Ple...

Page 8: ... Apple Sun Unix and USB keyboards supported Compatible with PC Apple Sun and Unix workstations Unix workstations supported include IBM RS 6000 SGI HP DEC and other workstations that use a PC style keyboard Front panel LEDs show selected computer and power on state Scan function sequences through the connected computers at rates of 1 to 999 seconds Microprocessor controlled keyboard and mouse emula...

Page 9: ...dditional information on the UltraView Pro and other products offered by Rose Electronics that are designed for data center applications classroom environments and many other switching applications System overview The UltraView Pro is designed to provide seamless trouble free switching from a single KVM station to any connected CPU You can switch to any of the connected computers by simple keyboar...

Page 10: ...d unit the connected computers the colors resolution screen saver and the general appearance of the on screen displays and labels To access the UltraView Pro s menu system first press and release the left control Ctrl key Then within 2 seconds press the F12 key The main configuration menu will display To navigate through the configuration menus use the up down arrow keys to select the section need...

Page 11: ...D Green when unit is on On Off M chassis only In ON Out OFF LEDs Indicator LEDs Numbered pairs of LEDs shows status and power of connected computers And switches Connects to the next sequential CPU Connects to the previous sequential CPU Table 1 Front panel The and switches are also used when upgrading the firmware to reset the unit to factory default and diagnostics ...

Page 12: ...l Label Connector Description Power M Chassis only DIN 5F Power adapter connector None B and C Chassis IEC320 power receptacle w on off switch 1 4 M chassis 1 8 B chassis 1 16 C chassis DB25F CPU adapter cable connectors MONITOR KEYBOARD MOUSE DB25F KVM cable connector RS232 RJ12 6 conductor jack Table 2 Rear panel connectors ...

Page 13: ...s A CPU cable is used to connect each computer to the UltraView Pro The CPU cable connects from the DB25F CPU ports on the UltraView Pro to the keyboard video and mouse ports on each CPU This cable is configured with a DB25M connector on one end and a connector for the keyboard video and mouse on the other end These CPU cable connectors should be compatible with each CPUs keyboard video and mouse ...

Page 14: ...ding two or more UltraView Pro units together please refer to the Cascade installation section NOTE Some installation procedures and menu selections may not be available on the PC model Step 1 Connecting the keyboard video monitor and mouse Connect the KVM stations keyboard video monitor and mouse cables to the corresponding connectors of the appropriate KVM cable as shown in Figure 3 The KVM cabl...

Page 15: ...l of the UltraView Pro For ease of installation and configuration it is recommended that the CPUs be off at this time When a CPU is booted the UltraView Pro can automatically determine the keyboard and mouse types of the connected CPU If the CPUs power needs to be kept on the UltraView Pro should be pre configured before the CPUs are connected See the configuration menu section The UltraView Pro c...

Page 16: ...aster unit can connect to 16 slave units The UltraView Pro must be configured to properly manage the cascaded units The maximum number of computers the number of slave units connected and the number of ports width on each slave unit must be entered into the menu system and saved In the example in Figure 4 the maximum computer entry would be 22 the number of slave units is 2 and the number of ports...

Page 17: ...ics part number CAB CXVSMMnnn 3 Connect the next sequential CPU port on the master unit to the KVM connector on the next sequential Slave unit 4 Connect the remaining Slave units to the master unit 5 When all slave units are connected call up the UltraView Pro s Main configuration menu by pressing and releasing the left control Ctrl key then the F12 key See Figure 5 6 Using the up down arrow keys ...

Page 18: ...be accessed 9 Finally select Expansion units and press enter Enter the total number of slave units in the system and press enter This command configures how may slave units are connected to the master unit 10 Press Esc key to return to the main menu and select Exit and press enter You will be prompted to save the changes made Select Yes and press enter to save Refer to the configuration menu secti...

Page 19: ...asing the left control Ctrl key and within 2 seconds pressing the F12 key The main configuration menu will display on the KVM monitor From this menu you can configure the system configure the connected computers the appearance or overlay of the displayed menus and assign unique passwords for accessing the configuration menus and a password for accessing the connected computers Use the up down arro...

Page 20: ... use the up down arrow keys and select keyboard or mouse and press enter A display box will appear listing the choices for the keyboard or mouse Use the up down arrow keys to select the correct keyboard or mouse and press enter The select choices are Keyboard choices Mouse choices 101 102 PS 2 or PS 2 wheel 104 105 Serial 2 button Serial 3 button Configure system Change key mapping from PC keyboar...

Page 21: ...ted computers and press enter Valid entries are 2 to 256 Expansion width The Expansion width setting determines how many computers are connected to a slave unit If the slave units are 4 port units the width value would be 4 If they are 8 port units the expansion width value would be 8 If the expansion units are a mixture of 4 8 and or 16 port units the Expansion width value is the number of CPU po...

Page 22: ... select OFF or ON and press enter Keyboard settings The keyboard setting section of the configure system menu is used to change the typematic rate and delay for PC keyboards and also to set the language type for Sun keyboards Rate keys sec To change the rate value highlight Rate keys sec and press enter An input box will appear Choose the rate value from Table 3 that represents the Rate keys sec n...

Page 23: ...choices are Slow 1 second Medium 750 ms Fast 500 ms Fastest 250 ms Sun Language If the Sun keyboard type you are using is not a US Sun keyboard the language can be changed to the correct language keyboard To change the language type select Sun Language and press enter A list box will display showing the language choices available Use the up down arrow keys to select the correct Sun Keyboard langua...

Page 24: ...he ability to know what computer you are connecting to without having to remember or use a cross reference list To change the computer name select the Computer name to change and press enter An input box will display Enter the new computer name and press enter Configure computers Number Computer name Keyboard Mouse 1 Computer 1 PC2 PS 2 2 Computer 2 PC2 PS 2 3 Computer 3 PC2 PS 2 4 Computer 4 PC2 ...

Page 25: ...he up down arrow keys and select the correct keyboard or mouse type needed for the selected computer and press enter The keyboard or mouse type will change to the new type USB keyboards for PC and Sun computers are fully supported If the system uses USB keyboards they must be set up from the configure computer menu Save the changes when finished configuring each computer The keyboard and mouse sel...

Page 26: ... default setting is Aquarium To change this select Color scheme and press enter A selection box will appear listing the 4 choices Use the arrow keys to select a scheme and press enter The choices are Aquarium cyan magenta white and blue Tuxedo black red and white Night sky blue black and white Forest green black cyan and blue Configure overlay Miscellaneous Resolution PC1 640x480x60Hz Screen saver...

Page 27: ...Available on multi platform models only Screen saver This feature activates a screen saver when there is no keyboard or mouse activity for a specified time period To change the setting select Screen saver and press enter A selection box will appear listing the 4 types of screen savers that are available Use the up down arrow keys to select a new screen saver and press enter The default screen save...

Page 28: ...ow keys to select either a solid or transparent color and press enter The default background color is Transparent blue The choices are Solid colors Transparent colors Black Clear Red Red Green Green Yellow Yellow Blue Blue Magenta Magenta Cyan Cyan White White Text color To change the text color select it and press enter A color selection box will display showing the available text colors Use the ...

Page 29: ...ition and press enter The overlay page will disappear and a label box will display Use the arrow keys to move the label box anywhere on the screen Press enter when the desired position is reached The screen position values are entered automatically into the x horizontal and y vertical fields Setting the position off the edge of the screen may cause an out of sync image Valid entries are 0 64 horiz...

Page 30: ...ding on the resolution of the video As the resolution increases the fonts become smaller The modern font is sans serif the classic is similar to Times Configure security Figure 9 Configure security The Configure security menu allows for setting a configuration password and an access password The configuration password restricts access to the configuration menus and the access password limits acces...

Page 31: ...is automatically logged out To change this value select it from the menu and hit enter An input box will display for a new access time value Enter the new time in minutes and hit enter Valid times are 1 to 999 minutes Logging off the system To log off the system and lock the keyboard enter Ctrl and the L key to disconnect from the switch To gain access to the connected computers an access password...

Page 32: ... releasing the left control Ctrl key then the or key will advance forward or backwards one sequential port Selecting a computer through the RS232 port Selecting a computer can be done through the RS232 port if needed Contact Rose Electronics Technical support for details Selecting a computer using the Computer select window Press and release the left control Ctrl key then press Esc The computer se...

Page 33: ...s scan mode off Display label Ctrl D Turns CPU label on off Logoff Ctlr L Disconnects from currently connected computer Set mode Ctrl Mnn Enter where nn mode value from Table 5 Alternate way to configure keyboard and mouse Set resolution Ctrl Yn Enter where n resolution value from Table 6 Alternate way to set screen resolution when no video is present from a CPU Screen saver time Ctrl Vnnn Enter w...

Page 34: ...d mouse USB Sun M20 Keyboard PC 101 102 PC M21 Keyboard PC 104 105 PC Win95 M30 Mouse PS 2 or PS 2 wheel M31 Mouse Serial 2 button 7 bit Microsoft M32 Mouse Serial 3 button 8 bit not used M33 Mouse Serial 3 button Mouse systems M40 Keyboard mouse Set all ports to Apple ADB M50 Keyboard mouse Set all ports to Sun M60 Keyboard mouse Set all ports to PC2 kbd PS 2 mouse Table 5 Mode command values Val...

Page 35: ...mmands 5 To connect to the next or previous computer the keyboard command is Ctrl or Ctrl The plus and minus keys on the keypad will connect to the next or previous computer The and keys on the keyboard next to the backspace key vary from country to country as to their usage These keys can still be used to connect to the next or previous computer Reset to factory defaults To reset the UltraView Pr...

Page 36: ...ter or terminal enter the 1 3 digit port number to switch to followed by enter To switch to computer port 2 you would type in the number 2 then enter This switches the KVM station to computer port 2 and displays that computers video on the KVMs monitor Firmware update The UltraView Pro s flash memory can be updated with the latest firmware using the RS232 serial port Updates can be obtained from R...

Page 37: ... in direct connect mode When the or switch is pressed you should see the message Waiting for file at 9600 or 57600 baud 3 Send the file to the unit using a simple ASCII text file protocol While the file is being sent periods are sent to indicate the file copy progress Once the file has been sent you should see the following message Receive successful Hit space to program 4 Hit the space bar to sta...

Page 38: ... will flash Once the file is copied LED 2 will light 2 Press and release the switch LED 2 flashes off for a brief instant The flash is now being programmed and verified LED 3 now lights 3 Press and release the switch LED 3 flashes off for a brief instant The new firmware is now run and diagnostic information is sent to the on screen display Observe the new revision number matches that of the file ...

Page 39: ...d If RS232 type mouse make sure right COM port is being used and syntax of mouse driver is correct to search for the correct port Computer keyboard and mouse not configured Can t switch computers from keyboard Power to the UltraView Pro was removed for less than three seconds possibly causing keyboard to lock up Disconnect and re connect the keyboard If PS 2 type keyboard and mouse cables may be r...

Page 40: ...oard Video fuzzy Cable too long or wrong type Verify that resolution and distance match See Appendix G Upgrade cable if necessary Video not synchronized or wrong color Cable is loose reseat cable Monitor not capable of syncing to video selected upgrade monitor Cable is defective try using cable from another computer if problem goes away cable is defective Port on UltraView Pro is defective try usi...

Page 41: ...iginal container or equivalent insured and shipped to Rose Electronics Attn RA__________ 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your switch consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics T...

Page 42: ...e damage to them Use only power cords power transformer and connection cables designed for this Unit Use only a grounded three wire electrical outlet Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this unit only when the cover ...

Page 43: ...ce until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class I products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect ...

Page 44: ...ARNING ou CAUTION avant d avoir bien compris les conditions présentant un danger et pris les mesures appropriées Cet appareil est un produit de classe I et possède une borne de mise à la terre La source d alimentation principale doit être munie d une prise de terre de sécurité installée aux bornes du câblage d entrée sur le cordon d alimentation ou le cordon de raccordementfourni avec le produit L...

Page 45: ...lliseconds Maximum ports Same as physical number of ports Expansion width 16 Expansion units 0 Color scheme Aquarium Resolution 640 x 480 60Hz Screen saver Fireflies Screen saver timeout 0 seconds Computer select background color Transparent blue Computer select text color White Computer select position X 3 Y 3 Computer label background color Transparent blue Computer label text color White Comput...

Page 46: ...e to DB25M CAB WX0606Cnnn VGA PS 2 Kbd PS 2 mouse to DB25M CAB CX0606Cnnn AT Coax VGA AT Kbd Serial mouse to DB25 CAB WX0606Cnnn AT VGA AT Kbd Serial 9 mouse to DB25M CAB CXV0800Cnnn SUN w VGA HD15 Monitor SUN Kbd Mouse CAB SCX0800Cnnn Coax Sun CPU video Kbd mouse to DB25M CAB C1V0400Cnnn Coax Apple video Kbd mouse to DB25M CAB AV0400Cnnn Apple CPU video Kbd mouse to DB25M CAB CXVSMMnnn Expansion ...

Page 47: ... C chassis 7lb 3 2 kg 12 16 port C chassis 8lb 3 6 kg Environment 0 45 C 32 113 F 5 80 non cond RH Power Auto switching 100 240 VAC Input 100 240 VAC 0 45A 50 60Hz Output 5Vdc 15W 1 0A Power supply is installed internally and input power is provided through a standard IEC320 male international connector Power supply is protected by a Type 2AG 3 5A 250V fuse Connectors Power IEC 320 standard recept...

Page 48: ...ng general guidelines should be observed when installing your unit into a rack 1 The UltraView Pro is designed to work in an ambient temperature of 0ο C to 45ο C 32ο F 113ο F 2 Units should be placed 1 rack space apart from each other and from other equipment 3 Rack vent panels 1 space should be installed between units to provide adequate air flow to the unit 4 Keep front and rear doors closed on ...

Page 49: ... Left apple cloverleaf Right alt alt graph Alt graph Right option Right control Power key Power key Sun Apple keyboard emulation 104 105 keyboard PC key Sun function Apple function Left window Left meta Left apple cloverleaf Left alt Left alt Left option Right alt alt graph Alt graph Left option Right windows Right meta Left Apple cloverleaf Right windows app Power key Power key Right control Comp...

Page 50: ...4 N4 C4 N4 C4 N3 C4 C4 C4 C4 C3 C3 C3 800x600 non interlaced N4 C4 N4 C4 N3 C4 N3 C4 C4 C4 C4 C3 C3 C3 1024x768 interlaced N4 C4 N3 C4 N3 C4 N3 C4 C4 C4 C3 C3 C3 C3 1024x768 non interlaced N4 C4 N3 C4 N3 C4 N3 C4 C4 C3 C3 C3 C3 1280x1024 interlaced N3 C4 C4 C3 C3 C3 C3 1280x1024 non interlaced N3 C4 C4 C3 C3 Legend N Normal cabling C Coax cabling 4 Perfect or near perfect video Unable to easily de...

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Page 52: ...10707 Stancliff Road Houston Texas 77099 Phone 281 933 7673 WWW ROSE COM ...

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