13
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new ROPER
®
appliance.
To locate FSP replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-447-6737
, or your nearest designated service center.
In Canada, call 1-800-807-6777, or your nearest designated
service center.
In the U.S.A.
Call the Roper Customer Interaction Center toll free:
1-800-447-6737.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances
■
Installation information
■
Use and maintenance procedures
■
Accessory and repair parts sales
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■
Referrals to local dealers, repair parts distributors, and
service companies
Roper designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Roper designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write with any questions
or concerns to:
Roper Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Inglis Limited Consumer Relations Center toll free:
1-800-461-5681
8:30 a.m. - 6:00 p.m. (EST).
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances
■
Referrals to local dealers
For service in Canada
Call 1-800-807-6777. Inglis designated service technicians are
trained to fulfill the product warranty and provide after-warranty
service anywhere in Canada.
For further assistance
If you need further assistance, you can write to Inglis Limited with
any questions or concerns at:
Consumer Relations Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Gearcase assembly covered by your warranty
