Rollplay 24V TURNADO W401-OB Owner'S Manual And Assembly Instructions Download Page 17

Page: 17 / 20

Troubleshooting Guide

Problem

Potential Cause

Solution

Vehicle does not run

Battery is low

Recharge the battery

Battery terminal
connector loose or
detached

Reconnect battery connector

Battery not charged

Recharge Battery

Electrical Components
Broken

Call Customer Service for
troubleshooting

Battery is dead

Call Customer Service for
replacement battery

Drive chain fell off

Reinstall the chain

Motor is damaged

Call Customer Service for
repairs

Vehicle only runs for a
short time

Undercharged battery

Ensure a secure connection
when the battery is
recharging. Recharge for at
least 8-12 hours

Overcharged battery

Never charge the battery for
more than 30 hours

Battery is old

Replace battery

Vehicle runs slowly

Battery is not fully
charged

Ensure a secure connection
when the battery is recharging

Battery is old

Call Customer Service to
order replacement battery

Too much weight on
vehicle

Reduce weight on vehicle

kg / 1

lbs

Harsh conditions

Operate the vehicle on level
ground and safe surfaces

Flat Tire

Inflate the tire

Caster Wheel is Worn

Call Customer Service

Motor or gearbox making
grinding noise

Motor or gear damage

Call Customer Service

Vehicle unable to drift

Caster wheel screw is
loose

Tighten the screw

Caster wheel is worn

Replace caster wheel

Flat Tire

Inflate the Tire

Completely read through the manual and troubleshooting guide before
contacting Customer Service.

Summary of Contents for 24V TURNADO W401-OB

Page 1: ...y an adult who has read and understands the instructions Made in China Styles and colors may vary Do not return to store Call 1 888 982 9309 for assistance and replacement parts IMPORTANT Save this manual with your sales receipt Owner s Manual and Assembly Instructions Model W401 W401 OB 24V Turnado ...

Page 2: ... of purchase Keep your sales receipt or register your product at www rollplay net Please contact Rollplay Customer Service with any questions Hours 9 AM 5 PM CST Monday Friday Phone 1 888 982 9309 Email customerservice rollplay net Web www rollplay net Specifications BATTERY MOTOR AGE MAX WEIGHT PRODUCT SIZE SPEED RECHARGE TIME RUN TIME CHARGER OUTPUT 24V 5AH 24V 8 Years and Up 68 kg 150 lbs 122 x...

Page 3: ... THIS ITEM TO THE STORE Call Customer Service if you need assistance or replacement parts Please have your model number and serial number ready before calling Please have proof of purchase Keep your sales receipt or register your product at www rollplay net as we may require proof of purchase 1 888 982 9309 Read this entire manual to ensure proper assembly and safe operation of the vehicle ...

Page 4: ...This page is intentionally left blank ...

Page 5: ...the Handlebar 9 Assemble the Battery 10 Assemble the Seat 11 Operating Instructions 12 Charging Instructions 13 Inflate the Wheels 14 Maintenance 15 General Care 16 Troubleshooting Guide 17 Service and Repairs 18 Warranty 19 Product Registration 20 ...

Page 6: ...or similar device Keep body parts such as hands legs hair and clothing away from moving parts Moving parts can cause serious injury Always wear shoes in the vehicle Do not operate near streets or motor vehicles Do not operate near drop offs such as steps steep inclines or hills Operate on relatively level ground Do not operate near water swimming pools or other fluids Do not operate in dangerous w...

Page 7: ...omiting or has decreased alertness Do not induce vomiting Tampering with or modifying the electric circuit system may cause shock fire or explosion It could permanently damage the system Keep the charger housing closed to prevent exposed wiring which may cause electric shock IMPORTANT Before using the vehicle for the first time the battery must be charged for a full 24 hours no more than 30 hours ...

Page 8: ...8 Parts 1 Manual 2 Handlebar 3 Battery Strip 4 Seat 5 Body 6 Charger 7 Rear Wheel 8 Front Wheel 9 24V Battery 10 Self Tapping Screw 11 Wrench 12 Blister Pack Phillips screwdriver Not Included 11 12 ...

Page 9: ... 1 Insert the steel end of the handlebar into the hole on the front of the vehicle until it clicks into place 2 To remove the handlebar push the button 2 on the bottom of the handlebar Then pull the handlebar out from the vehicle ...

Page 10: ... screws on the seat plate 2 Remove the seat plate 3 Attached the white battery connector to the white engine connector 4 Place the seat plate back on the vehicle then use the a screwdriver to secure the seat plate with the four screws IMPORTANT Only use the 24V charger and battery included with this vehicle 2a ...

Page 11: ...at can be adjusted to three positions on the vehicle Align the four holes on the seat over the holes on the seat plate to the desired position 2 Insert the screws into the holes on the seat 3 Use the turn key to tighten the screws ...

Page 12: ...handlebars in the desired direction The back wheels will create a drifting motion as shown in image 4a To Spin Turn the handlebars in the desired direction To Stop Release the foot pedal Operating Instructions Before riding the product ensure the rider is seated with the seatbelt fastened The rider should always wear a helmet and other protective gear such as elbow pads and knee pads accelerator o...

Page 13: ...rging cap located on the rear of the vehicle body 4 Insert the charger connector into the charging port 5 Plug the charger into a standard 120V wall outlet 6 After charging is complete unplug the charger from the wall outlet Then unplug the charger connector from the charging port Note The charger may feel warm during charging This is normal and not a cause for concern YOU MUST CHARGE THE BATTERY ...

Page 14: ...n shipping and the point of purchase 2 Always inflate the tires to the correct PSI before using 3 Use a standard bicycle tire pump Remove the valve on the front wheels attach the pump to the valve then inflate the tire until it reaches the PSI as indicated on the sidewall of the tire DO NOT OVER INFLATE THE TIRES ...

Page 15: ...Customer Service for assistance Keep the charger away from water or excessive moisture to prevent short circuiting Only use the charger specified with the original item Do not charge the battery with any other charger Do not attempt to recharge non rechargeable batteries with the original charger Do not replace the battery with any other battery or the warranty will be voided If you need a replace...

Page 16: ...immediately contact Customer Service for replacement parts See Service information on Page 19 DO NOT operate the vehicle if there are any damaged parts Carefully clean the vehicle with a damp cloth and mild soap Do not get water in or near any electrical parts Do not wash the vehicle with a hose Store the vehicle indoors or use a tarp to cover it Keep away from stoves heaters or other sources of h...

Page 17: ...s Overcharged battery Never charge the battery for more than 30 hours Battery is old Replace battery Vehicle runs slowly Battery is not fully charged Ensure a secure connection when the battery is recharging Battery is old Call Customer Service to order replacement battery Too much weight on vehicle Reduce weight on vehicle 68 kg 150lbs Harsh conditions Operate the vehicle on level ground and safe...

Page 18: ... Customer Service Hours 9 AM 5 PM CST Monday Friday Phone 1 888 982 9309 Email customerservice rollplay net Web www rollplay net For a list of available replacement parts please visit www rollplay net WE WILL REQUIRE PROOF OF PURCHASE Please save your sales receipt or register your product at www rollplay net Service and Repairs ...

Page 19: ...ged by unreasonable use modification neglect accident abuse misuse improper service or other causes not arising out of defects in materials or workmanship Evidence of any attempt at consumer repair will void this warranty This warranty does not cover and is not intended to exclude any liability on the part of RollPlay whether under this warranty or implied by law for any indirect or consequential ...

Page 20: ...on provided only for your warranty We will not sell rent or share your personal information First Name Last Name Title Address City State Zip Code Email Phone Date of Purchase The following product information is on the cover of the owner s manual Product Name Model Number Serial Number Retailer Place of Purchase Product Registration Questions or comments Contact us at www rollplay net or 1 888 98...

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