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English
Situation
Cause/Solution
Rollei Car-DVR
cannot turn on
Power is low. Recharge battery
Rollei Car-DVR is
frozen
Press and hold button for 5 seconds to force
shutdown; press again to turn on
Rollei Car-DVR
cannot record
•
No microSD card or microSD card is full
•
microSD card cannot be recognized
•
Format microSD card or replace microSD card
Rollei Car-DVR
cannot connect to AP
or could server
• Invalid AP name or password
• Weak WiFi signal or not in WiFi coverage
• No internet or cloud server is not accessible
• Blocked by some firewall
Mobile cannot find
Rollei Car-DVR
•
Rollei Car-DVR WiFi is disabled or not in
WiFi coverage
•
Mobile WiFi is disabled
•
iOS user does not choose Rollei Car-DVR
name in Wi-Fi Settings
•
Tap [Refresh] button on [Rollei Car-DVR]
Mobile cannot watch
live view
• Weak WiFi signal
•
Rollei Car-DVR is recording
• Rollei Car-DVR is occupied by other mobile
Mobile cannot connect
to cloud server
Check mobile 3G/4G or WiFi internet
connection
Mobile cannot watch
live view
The internet bandwidth is insufficient for Rollei
Car-DVR upload or mobile download
Forget Rollei Car-
DVR password
Enter Rollei Car-DVR menu settings and select
[Settings] [Factory Reset] to reset
Troubleshooting
【
Internet
】
【
Internet
】
【
Local
】
【
Local
】
