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TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
Control not working
Broken Chain
Replace Chain (see Fig.A)
Chainhold is jammed
Chain “Attachment” Stuck
Replace Ball Stop/Joiner (see Fig.D)
Slack in chain
Adjust Chain Length (Remove Ball)
(see Fig.B)
Chainhold is Broken
Incorrect Installation
Replace Chainhold
(see Fig.C & D)
Accidental Damage
Loose Chain
Incorrect Chainhold Position
Adjust Chainhold Position (see Fig.B
& C)
Shades does not lift
Broken Clutch
Replace Clutch (see Fig.A)
Shade stuck in top or bottom
position
Missing Ball Stop
Install Ball Stop (see Fig.D)
Hem Bar Wedged against object
Adjust Ball Stop Location (see Fig.D)
For any other trouble shooting, please contact:
ROLLEASE ACMEDA CUSTOMER SERVICE
200 Harvard Avenue, Stamford, CT 06902, USA
T
+1 203 964 1573
F
+1 203 964 0513
