Roland TrueVIS SG3-300 User Manual Download | Manualshive

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This section describes the error messages that may appear on the machine's display and how to take action
to remedy the problem.

Screen display examples

If an error message appears, all screen operations other than switching the power off are disabled. Follow
the instructions on the screen to clear the error or switch the power off before starting to operate the
machine again.
If the action displayed on the screen does not correct the problem or if an error message not described
here appears, contact your authorized Roland DG Corporation dealer.

[Ink Pouch Tray Error]

This message appears when one of the following ink pouch tray errors is detected.

When an error occurs, the

,

, or

icon is displayed next to the corresponding ink pouch tray on the screen.

MEMO

Implement appropriate countermeasures according to the error.

• When ink runs out

[

Empty

][Ink has run out.]

Replace the ink pouch with a new one, and then load the ink pouch tray.

• When an ink pouch tray is removed

[

Removed

][Ink pouch tray was removed.]

Load the ink pouch tray that was removed.

• When an ink pouch tray with the incorrect color is loaded

[

Wrong

][Incorrect ink pouch tray was loaded.]

Remove the ink pouch tray that was loaded incorrectly and load the correct ink pouch tray.

When an incorrectly loaded ink pouch tray is removed,

[

Removed

] [Ink pouch tray was re-

moved.] is displayed.

[Cover Open Error]

The front, right, or left cover is open.
For safety, the machine stops if a cover is opened during operation.
Close the open cover.

[Media End Error]

This message appears when one of the following situations is detected.

• Insufficient remaining media during take-up unit setup or printing output
• No media during media feeding

Switch to new media, and then send the data again.

Error Messages

Messages on the Operation Panel

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Summary of Contents for TrueVIS SG3-300

Page 1: ...t notice The operation manual and the product have been prepared and tested as much as possible If you find any misprints or errors please inform us Roland DG Corporation assumes no responsibility for...

Page 2: ...LAN Local Area Network Settings 100 Preventing Sedimentation in Inks 101 Pausing and Canceling Output 102 Pausing and Resuming Output 102 Canceling Output 103 Separating the Media 104 Removing Media...

Page 3: ...rd to Dry Media 155 Using Media That Wrinkles Easily Does Not Move Smoothly 156 Using Sticky Media 157 Setting the Take up Unit 158 Preventing Ink Discharge Issues 160 Preventing Soiling of the Media...

Page 4: ...ation Interval for Sleep Mode Power saving Feature 213 Managing the Basic Settings of the Printer 214 Changing the Display Language 214 Changing the Units of Measurement 215 Viewing Printer Informatio...

Page 5: ...temperature 276 Is the temperature of the room too low 276 Is the print mode suitable 276 Is the media loaded correctly 276 Are the Media Settings appropriate 276 The media becomes soiled when printed...

Page 6: ...t coming into contact with the media 290 Is the media too thick 290 Are the grit rollers dirty 290 A Media Jam Occurs 291 Is an error message displayed 291 Is the media warped or wrinkled 291 Is the h...

Page 7: ...ror Messages 307 Ink Pouch Tray Error 307 Cover Open Error 307 Media End Error 307 Pinch Lever Error 308 Media Loading Error 308 Drain Bottle Error 308 Crop Mark Detection Error 308 Unable to Fill Wip...

Page 8: ...Basic Handling Methods 7...

Page 9: ...and Functions 9 Printer Unit 9 Take up Unit 14 Operation Panel 15 About the Media Used 21 Types of Media 21 Conditions for Usable Media 22 Take up Unit 23 Take up Unit Use Conditions 23 About the Pape...

Page 10: ...all other situations keep the front cover closed Operation panel The panel used to operate the machine P 15Operation Panel Left cover Open this when you perform maintenance Right cover Open this when...

Page 11: ...Name Function overview Loading lever rear Use these when you load media Media stays Shafts Media holders Drain bottle Discharged fluid is stored in this bottle Part Names and Functions 10 Basic Infor...

Page 12: ...pouch tray with the cleaning liquid pouch into this slot Ethernet connector Use this to connect an Ethernet cable Main power switch Switch the main power on off Power cord connector Use this to connec...

Page 13: ...uring cutting Media clamp This clamps the edge of the media to keep it from coming loose It also prevents fuzz on the cut edge of the media from touching the print heads Pinch roller left pinch roller...

Page 14: ...ion is possible If this error is not addressed the printer may malfunction High Temperature Error The ambient temperature in the printer s installation location has risen above the temperature in whic...

Page 15: ...media manually not with the operation panel Control box This controls the media take up End caps These are used when loading the paper tube for take up Dancer roller This keeps the media tension cons...

Page 16: ...ecking the Remaining Media Amount of ink remaining Displays the amount of ink remaining for each ink type If it is time to replace ink is displayed next to the cor responding type Tap this icon to dis...

Page 17: ...bled when media is loaded Move Feeds the media and moves the carriage You can also set the position moved to as the right edge of the output area the base point P 203Adjusting the Output start Loca ti...

Page 18: ...ection value is checked visually Media Gap Ad justment Simple Correc tion Auto Corrects the ink landing position With Simple Correc tion Auto a test pattern is printed and then read with a sensor to a...

Page 19: ...efore printing Middle Pinch Auto Raise Lower Causes the middle pinch rollers to go up automatically during pullback printing or printing and cutting Batch Media Settings The minimum settings required...

Page 20: ...nt of remaining media that has been set up and displays this amount This amount can also be print ed on the media Skewing Correction Support at Setup Provides support preventing skewed installation of...

Page 21: ...r Units Sets the Length and Temperature Language Sets the language to Japanese English French Italian German Spanish Europe or Spanish South America Date Time Sets the year month day hour minute and s...

Page 22: ...own below Roll media Media wound onto a paper tube Sheet media Media not wound onto a paper tube such as standard size media Various paper types of roll media and sheet media are selectable according...

Page 23: ...r diameter 250 mm 9 8 in Paper tube core inner diameter 76 2 mm 3 in or 50 8 mm 2 in 1 Applies to both roll and sheet media Maximum Roll Weight 54 inch model 35 kg 77 lb 30 inch model 30 kg 66 lb If u...

Page 24: ...ntinually printing and taking up multiple pages disable the automatic cut off function in the software RIP If the media is separated take up will be interrupted at that point Perforated sheet cutting...

Page 25: ...ia 67 Setup of Sheet Media 88 Checking before Output 100 LAN Local Area Network Settings 100 Preventing Sedimentation in Inks 101 Pausing and Canceling Output 102 Pausing and Resuming Output 102 Cance...

Page 26: ...ngle location may cause the release of toxic gases from the media or pose a fire hazard WARNING Procedure 1 Close the front cover 2 Turn on the main power switch 3 Tap the operation panel 4 When instr...

Page 27: ...or pose a fire hazard WARNING Procedure 1 When printing is complete tap on the operation panel The confirmation screen appears 2 Tap Yes The sub power switches off automatically 3 Raise the loading le...

Page 28: ...Power Supply Operations Basic Operations 27...

Page 29: ...kdown of this machine such as the breakdown of the print heads Never switch off the main power or unplug the power cord suddenly while operation is in progress Switching off the main power or unpluggi...

Page 30: ...when the machine enters sleep mode Using the operation panel or performing operations such as sending print data from the computer restores the machine to its normal mode This sleep mode setting can b...

Page 31: ...r 35 kg 77 2 lb 30 inch model 30 kg 66 1 lb The machine may fail to withstand the weight and tip over or cause the media to fall CAUTION 1 Install the media on the media holders The media holders of t...

Page 32: ...l screen 3 Open the front cover 4 Move the media clamps to the outside of the grit rollers on the left and right edges respectively 5 Move to the rear of the printer Release the locking mechanisms of...

Page 33: ...ime The media may become deformed IMPORTANT 7 Fit the paper tube core of the media onto the end cap of the left media holder 8 Move the right media holder to fit its end cap onto the paper tube core o...

Page 34: ...peration to perform varies depending on the media type and the Preferences Proceed as shown below For general media 2 A Determine the positions of the media P 34 For transparent media or if Preference...

Page 35: ...nd right positions of the media with the grit patterns used as the reference Note the following points when determining the positions Hold the media holders from the outside and move them Ensure that...

Page 36: ...ure to load the media Doing so will prevent media skewing 1 Pass the leading edge of the media between the pinch rollers A and the grit rollers B 2 Feed the media until you hear a beep and then additi...

Page 37: ...en redo the procedure from step 1 MEMO 4 Move to the front of the printer Make sure both edges of the media are above the grit rollers Be sure to place the right edge of the media on the right end gri...

Page 38: ...g or will come loose which will affect the printing quality IMPORTANT To smoothly move the pinch rollers push down close to the rail MEMO 6 Move the middle pinch rollers B over all the remaining grit...

Page 39: ...readjust the media position return to the back of the printer release the media holders and then redo the procedure from step 1 If you just stand at the front of the printer and hold the media to read...

Page 40: ...that the left edge of the media is positioned so that it is within the range of the grit pattern of the left edge Ensure that the right edge of the media is positioned so that it is within the range...

Page 41: ...printing which will have an adverse effect on the printing results 2 Secure the media holders 3 Pass the leading edge of the media between the pinch rollers A and the grit rollers B 4 Lower the loadi...

Page 42: ...raise the loading lever front The media is released 6 Pull out the media over the apron 7 Make sure both edges of the media are above the grit rollers Be sure to place the right edge of the media on...

Page 43: ...If you want to readjust the media position return to the back of the printer release the media holders and then redo the procedure from step 1 If you just stand at the front of the printer and hold th...

Page 44: ...ght end Place the middle pinch roller on a grit roller other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers...

Page 45: ...12 Line up the edges of the media with the centers of the holes of the left and right media clamps 13 Close the front cover Setup of New Media 44 Basic Operations...

Page 46: ...use the take up unit 7 Tap Start Setup The cutting carriage moves and detects the width of the media and the positions of the media clamps This operation is called initialization 8 When The media cou...

Page 47: ...tely 2 mm 0 08 in to the inside B from the left edge of the right pinch roller 4 Tap OK The Set the left edge of the printing area within the area specified by the pinch rollers window appears 5 Hold...

Page 48: ...aper tube on the media holders of the take up unit Prepare a paper tube wider than the media that has been set up Paper tubes are consumable items Watch the condition of the paper tube and replace at...

Page 49: ...time you hold down this button Holding down the button lets you feed out paper continuously Feed out the media until it can wrap around at least 1 4 of the paper tube When using the FORWARD setting Wh...

Page 50: ...ecure the media in the Take up Direction set in step 2 of 1 Install the media on the media holders P 30 1 While pulling the media so that it does not sag secure the center of the media on the paper tu...

Page 51: ...When using the BACKWARD setting 6 Tap OK A small amount of the media is fed out 7 Lower the dancer roller toward the front 8 Tap OK Setup of New Media 50 Basic Operations...

Page 52: ...ng Test and Output Start Location settings If this is not necessary tap Next To perform a Printing Test tap Printing Test Execute For details on what to do after the printing test refer to Step 2 Norm...

Page 53: ...ction values from the printing test result For more information refer to Man ual Adjustment Adjusting the Misalignment of the Ink Landing Position Media Gap Adjust ment P 151 g Tap Save and Exit When...

Page 54: ...cannot be loaded with this pro cedure In these cases refer to 1 B Determine the positions of the media Media Edge Detection Disable P 58 By default Skewing Correction Support at Setup is set to Enable...

Page 55: ...l not move backward even if you re move your hands from it When loading the media from the front of the printer feed the leading edge of the media the side where printing will start over the platen an...

Page 56: ...eft and right pinch rollers Using the middle pinch rollers to pinch the media edges will lead to unstable media feeding If you want to readjust the media position before securing it in place redo the...

Page 57: ...roller other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers to positions where no grit patterns are presen...

Page 58: ...11 Close the front cover Setup of New Media Basic Operations 57...

Page 59: ...ocedure 1 Tap on the operation panel The sub power is switched on 2 Open the front cover 3 Move the media clamps to the outside of the grit rollers on the left and right edges respectively 4 Move to t...

Page 60: ...t of the printer Gently hold down the media and raise the loading lever front The media is released 8 Make sure both edges of the media are above the grit rollers Be sure to place the right edge of th...

Page 61: ...varies between the middle pinch rollers and the left and right pinch rollers Using the middle pinch rollers to pinch the media edges will lead to unstable media feeding IMPORTANT To smoothly move the...

Page 62: ...roller other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers to positions where no grit patterns are presen...

Page 63: ...13 Close the front cover Setup of New Media 62 Basic Operations...

Page 64: ...use the take up unit 7 Tap Start Setup The cutting carriage moves and detects the width of the media and the positions of the media clamps This operation is called initialization 8 When The media cou...

Page 65: ...tely 2 mm 0 08 in to the inside B from the left edge of the right pinch roller 4 Tap OK The Set the left edge of the printing area within the area specified by the pinch rollers window appears 5 Hold...

Page 66: ...ng Test and Output Start Location settings If this is not necessary tap Next To perform a Printing Test tap Printing Test Execute For details on what to do after the printing test refer to Step 2 Norm...

Page 67: ...result For more information refer to Man ual Adjustment Reducing Horizontal Bands Feed Correction Function P 149 e Tap Save and Proceed f Perform a printing test on the Detailed Media Gap Adjustment M...

Page 68: ...5 kg 77 2 lb 30 inch model 30 kg 66 1 lb The machine may fail to withstand the weight and tip over or cause the media to fall CAUTION 1 Install the media on the media holders The media holders of this...

Page 69: ...creen 3 Open the front cover 4 Move the media clamps to the outside of the grit rollers on the left and right edges respectively 5 Move to the rear of the printer Release the locking mechanisms of the...

Page 70: ...The media may become deformed IMPORTANT 7 Fit the paper tube core of the media onto the end cap of the left media holder 8 Move the right media holder to fit its end cap onto the paper tube core of th...

Page 71: ...In the following procedure you will adjust the positions of the media holders before securing them in place Do not secure them in place just yet Setup of Registered Media 70 Basic Operations...

Page 72: ...ight positions of the media with the grit patterns used as the reference Note the following points when determining the positions Hold the media holders from the outside and move them Ensure that the...

Page 73: ...to load the media Doing so will prevent media skewing 1 Pass the leading edge of the media between the pinch rollers A and the grit rollers B 2 Feed the media until you hear a beep and then additional...

Page 74: ...redo the procedure from step 1 MEMO 4 Move to the front of the printer Make sure both edges of the media are above the grit rollers Be sure to place the right edge of the media on the right end grit r...

Page 75: ...r will come loose which will affect the printing quality IMPORTANT To smoothly move the pinch rollers push down close to the rail MEMO 6 Move the middle pinch rollers B over all the remaining grit rol...

Page 76: ...djust the media position return to the back of the printer release the media holders and then redo the procedure from step 1 If you just stand at the front of the printer and hold the media to read ju...

Page 77: ...at the left edge of the media is positioned so that it is within the range of the grit pattern of the left edge Ensure that the right edge of the media is positioned so that it is within the range of...

Page 78: ...inting which will have an adverse effect on the printing results 2 Secure the media holders 3 Pass the leading edge of the media between the pinch rollers A and the grit rollers B 4 Lower the loading...

Page 79: ...ise the loading lever front The media is released 6 Pull out the media over the apron 7 Make sure both edges of the media are above the grit rollers Be sure to place the right edge of the media on the...

Page 80: ...you want to readjust the media position return to the back of the printer release the media holders and then redo the procedure from step 1 If you just stand at the front of the printer and hold the m...

Page 81: ...end Place the middle pinch roller on a grit roller other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers to...

Page 82: ...12 Line up the edges of the media with the centers of the holes of the left and right media clamps 13 Close the front cover Setup of Registered Media Basic Operations 81...

Page 83: ...figure the settings The media selected in step 2 is media whose printing area was set manually when registered as new media The printing area must be set manually each time so the Printing Area Width...

Page 84: ...the blade A approximately 2 mm 0 08 in to the inside B from the right edge of the left pinch roller 5 Tap OK The set left and right positions are applied to the Printing Area Width 6 Tap OK Setup of R...

Page 85: ...holders of the take up unit Prepare a paper tube wider than the media that has been set up Paper tubes are consumable items Watch the condition of the paper tube and replace at an appropriate time so...

Page 86: ...you hold down this button Holding down the button lets you feed out paper continuously Feed out the media until it can wrap around at least 1 4 of the paper tube When using the FORWARD setting When u...

Page 87: ...re the media in the Take up Direction set in step 2 of 1 Install the media on the media holders P 67 1 While pulling the media so that it does not sag secure the center of the media on the paper tube...

Page 88: ...to slacken the media If sufficient media is not wound on the paper tube immediately after setup this operation may not be performed well lowering the cutting quality and preventing continued take up...

Page 89: ...not be loaded with this pro cedure In these cases refer to 1 B Determine the positions of the media Media Edge Detection Disable P 58 By default Skewing Correction Support at Setup is set to Enable Pr...

Page 90: ...t move backward even if you re move your hands from it When loading the media from the front of the printer feed the leading edge of the media the side where printing will start over the platen and th...

Page 91: ...and right pinch rollers Using the middle pinch rollers to pinch the media edges will lead to unstable media feeding If you want to readjust the media position before securing it in place redo the proc...

Page 92: ...ller other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers to positions where no grit patterns are present W...

Page 93: ...11 Close the front cover Setup of Registered Media 92 Basic Operations...

Page 94: ...ure 1 Tap on the operation panel The sub power is switched on 2 Open the front cover 3 Move the media clamps to the outside of the grit rollers on the left and right edges respectively 4 Move to the r...

Page 95: ...f the printer Gently hold down the media and raise the loading lever front The media is released 8 Make sure both edges of the media are above the grit rollers Be sure to place the right edge of the m...

Page 96: ...ries between the middle pinch rollers and the left and right pinch rollers Using the middle pinch rollers to pinch the media edges will lead to unstable media feeding IMPORTANT To smoothly move the pi...

Page 97: ...ler other than these three There may be extra middle pinch rollers depending on the width of the media being used Move the extra middle pinch rollers to positions where no grit patterns are present Wh...

Page 98: ...13 Close the front cover Setup of Registered Media Basic Operations 97...

Page 99: ...figure the settings The media selected in step 2 is media whose printing area was set manually when registered as new media The printing area must be set manually each time so the Printing Area Width...

Page 100: ...the blade A approximately 2 mm 0 08 in to the inside B from the right edge of the left pinch roller 5 Tap OK The set left and right positions are applied to the Printing Area Width 6 Tap OK Setup of R...

Page 101: ...the status LED on the LAN connector located on the side of the printer is lit in green Activity LED This flashes orange while data is being received from the network Status LED This indicates the sta...

Page 102: ...isplay a message prompting you to mix the ink P 212Showing Hiding Notifications MEMO Do not remove the ink pouches Shake the entire pouch tray Removing the ink pouches may lead to the ink leaking Befo...

Page 103: ...bands are produced at the place where printing was paused IMPORTANT Some menu items can be operated during output but return to the home screen before pausing output MEMO Procedure 1 During output tap...

Page 104: ...uring output tap Pause This pauses the printing operation 2 Tap Cancel Output when the following screen appears Output is canceled 3 Stop sending the output data from the computer Pausing and Cancelin...

Page 105: ...ition The media is separated at the position in the following figure Use the media clamp holes as a guideline for this position 4 Tap Set Base Point Here The separation position is set and you are ret...

Page 106: ...may be interrupted by media separation so we recom mend you turn off the automatic separation function or insert perforated sheet cutting with the included software RIP to ensure the media is not sepa...

Page 107: ...tems may cause injury WARNING Procedure 1 Lower the dancer roller toward the rear 2 Close the front cover 3 With the media held down tap Sheet Cutting on the operation panel 4 Select Sheet Cutting and...

Page 108: ...media with FORWARD Take up the media with BACKWARD 6 While supporting the media from below loosen the securing lever on the left media holder 7 With the media supported pull the paper tube and media...

Page 109: ...shows a sign indicating no ink Occasionally the machine will show a sign indicating no ink even if there is a small amount of ink remaining in the pouch but nevertheless do not use it Such an ink pouc...

Page 110: ...ical type Never mix different types of items Never leave the machine with a pouch tray removed The print heads may become clogged Do not insert or remove pouch trays unless necessary Ink may leak Take...

Page 111: ...d 4 Gently shake the new ink pouch During storage the ink components may have precipitated When replacing an ink pouch hold both ends of the pouch tray and shake 50 times for around 20 seconds horizon...

Page 112: ...may force air into the ink path and cause printer malfunc tions Check the color names indicated on the ink slots and the ink pouches to set all the pouch trays in their correct positions IMPORTANT In...

Page 113: ...quid runs out Replace the cleaning liquid pouch appears on the screen Tap OK to close this message You can also check the message by tapping RELATED LINKS P 113 Cleaning Liquid Pouch Replacement Clean...

Page 114: ...explosive material Any location within the reach of children Fire may be a danger Accidental ingestion by children may pose a health hazard WARNING Procedure 1 Remove the pouch tray from the cleaning...

Page 115: ...nk pouch until you hear a click as the hook on the pouch is locked 4 Set the pouch tray in the cleaning liquid slot Insert the pouch tray as far as it will go Cleaning Liquid Pouch Replacement 114 Bas...

Page 116: ...Output Method 115...

Page 117: ...Printing Method Preparations for Printing Output 117 Step 1 Performing a Nozzle Drop out Test 117 Step 2 Normal Cleaning Method 118 Starting Output 119 116 Printing Method...

Page 118: ...ison to the first test P 207Performing Printing Tests Arranged Horizontally MEMO Procedure 1 Tap Nozzle Drop out Test on the home screen 2 Tap Execute next to Printing Test Printing of the test patter...

Page 119: ...again 5 Check to make sure the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has been used for a long period dot drop...

Page 120: ...When you have finished mixing the ink reinsert the pouch tray immediately Taking time to reattach the ink cartridge will adversely affect the ink path IMPORTANT 2 Close the front cover 3 Make sure Out...

Page 121: ...re performing printing clamp the edges of the media with the media clamps Otherwise the edges of the media may warp and catch on the print heads During output do not touch the media Doing so may obstr...

Page 122: ...Preparations for Cutting Output 122 Step 1 Switching Off the Print Heater and Dryer 122 Step 2 Preventing Pulling of the Media with Undue Force 123 Step 3 Adjusting Cutting 124 Starting Output 125 Cut...

Page 123: ...display the home screen 2 Tap the following part 3 Tap Heater Power to turn it off as shown below 4 Tap Save to confirm your entry The Print Heater and Dryer settings turn off 5 Tap to go back to the...

Page 124: ...of the Media with Undue Force Procedure 1 Tap 2 Tap Preferences Prefeeding at Output 3 Select Enable 4 Press Save to confirm your entry 5 Tap to go back to the original screen Preparations for Cutting...

Page 125: ...ccording to the cutting quality Two shapes are peeled off separately You do not need to perform the setting because the blade force is appropriate Two shapes are peeled off together Increase the blade...

Page 126: ...s displayed On menu screens where Menu operation in progress Press Home to enable output is displayed out put doesn t start even when data is sent from the computer When you return to a menu item wher...

Page 127: ...ing and Cutting Output 127 Step 1 Performing a Nozzle Drop out Test 127 Step 2 Normal Cleaning Method 128 Step 3 Adjusting Cutting 129 Step 4 Correcting the Misalignment of Printing and Cutting 130 St...

Page 128: ...first test P 207Performing Printing Tests Arranged Horizontally MEMO Procedure 1 Tap Nozzle Drop out Test on the home screen 2 Tap Execute next to Printing Test Printing of the test pattern starts 3 C...

Page 129: ...k to make sure the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has been used for a long period dot drop outs may not...

Page 130: ...he cutting quality Two shapes are peeled off separately You do not need to perform the setting because the blade force is appropriate Two shapes are peeled off together Increase the blade force Backin...

Page 131: ...eing misaligned is shown in the fol lowing figure F indicates the feed direction of the media the feed direction and S indicates the direction of print head movement the scan direction If the printing...

Page 132: ...d 9 Tap Execute next to Printing Test 1 Misalignment Check Printing Test 1 is printed and cut If the printing and cutting lines are aligned adjustment is com plete If further adjustment is needed tap...

Page 133: ...ou have finished mixing the ink reinsert the pouch tray immediately Taking time to reattach the ink cartridge will adversely affect the ink path IMPORTANT 2 Close the front cover 3 Make sure Output po...

Page 134: ...forming printing clamp the edges of the media with the media clamps Otherwise the edges of the media may warp and catch on the print heads During output do not touch the media Doing so may obstruct th...

Page 135: ...Step 4 Correct the misalignment of printing and cutting with crop marks at the same time 138 Starting Output with Crop Marks 140 Preparations for Cutting Output 142 Step 1 Loading Media with Crop Mar...

Page 136: ...t displacement occurs If dot drop out or dot displacement occurs perform cleaning of the print heads normal cleaning When performing printing tests successively you can select Feed vertical printing o...

Page 137: ...heck to make sure the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has been used for a long period dot drop outs may...

Page 138: ...o the cutting quality Two shapes are peeled off separately You do not need to perform the setting because the blade force is appropriate Two shapes are peeled off together Increase the blade force Bac...

Page 139: ...ing Test 1 Misalignment Check Printing Test 1 is printed and cut One test pattern is printed on the media 5 Check Printing Test 1 Check whether the printing position shaded part and the cutting positi...

Page 140: ...eded tap or next to Correction Value Feed and Correction Value Scan to fine tune the printing and cutting position and then Save the val ues Default settings Correction Value Feed correction value of...

Page 141: ...ingredients in the ink disables printing in normal color So that the ink mixes well shake the pouch tray horizontally with a stroke length of around 5 cm 2 in from each end of the tray Do not remove t...

Page 142: ...put is displayed out put doesn t start even when data is sent from the computer When you return to a menu item where output is possible or tap to return to the home screen output starts Points that mu...

Page 143: ...arks so they are straight and aligned with the blade protector A Ensure that the crop marks are not angled by more than 5 degrees Crop marks cannot be read at higher an gles IMPORTANT 2 Finish the med...

Page 144: ...y the home screen 2 Tap the following part 3 Tap Heater Power to turn it off as shown below 4 Tap Save to confirm your entry The Print Heater and Dryer settings turn off 5 Tap to go back to the origin...

Page 145: ...Media with Undue Force Procedure 1 Tap 2 Tap Preferences Prefeeding at Output 3 Select Enable 4 Press Save to confirm your entry 5 Tap to go back to the original screen Preparations for Cutting Outpu...

Page 146: ...cepted when Load media is displayed On menu screens where Menu operation in progress Press Home to enable output is displayed out put doesn t start even when data is sent from the computer When you re...

Page 147: ...Optimizing Quality and Ef ficiency 146...

Page 148: ...Control 168 Setting the Temperature during Standby 169 Drying the Trailing Edge of the Printing Area on the Dryer 170 Switching Off the Print Heater and Dryer Together 172 Accurately Adjusting the Cu...

Page 149: ...or used in correction Media gap adjustment correcting the ink landing position Feed correction to reduce horizontal bands Procedure 1 Load the media 2 Close the front cover 3 Tap 4 Tap Media Settings...

Page 150: ...nting a test pattern and entering a correction value several times to find the optimal correction value Procedure 1 Load the media 2 Close the front cover 3 Tap 4 Tap Media Settings Printing Settings...

Page 151: ...n 10 Check the test pattern to see whether the correction was successful Check that the gap and overlap are the smallest for the figure indicated by that is the cur rent correction value If the gap an...

Page 152: ...chine for the first time When changing the media to use When you have changed the print head height Procedure 1 Load the media 2 Close the front cover 3 Tap 4 Tap Media Settings Printing Settings Medi...

Page 153: ...ting Test The test pattern is printed again 10 Check the test pattern to see whether the correction was successful For all the correction values check that the misalignment is minimized for the two ve...

Page 154: ...ver to adjust the print head height When you change the position of the height adjustment lever the display screen will change Position Operation panel display Description Low Normally set the height...

Page 155: ...ad height refer to the following informa tion and try optimizing the quality MEMO RELATED LINKS P 148 Automatically Making Required Adjustments P 151 Manual Adjustment Adjusting the Misalignment of th...

Page 156: ...o move more slowly extending the drying time accordingly 5 Tap Save to confirm your entry 6 Tap to go back to the original screen Default setting Off Depending on the software RIP you are using you ca...

Page 157: ...sy and cannot move smoothly decreasing this value reduc ing the suction force may correct the problem Auto The suction force is automatically adjusted to the optimal level for the media width 5 Tap Sa...

Page 158: ...ia may cause unstable media feed Leave this menu item set to Disable unless you specifically need to change it Procedure 1 Load the media 2 Tap 3 Tap Media Settings Other Media Settings Media Sticking...

Page 159: ...This is suited to PVC and other such stiff or slippery media Tension Winding The media is stretched and taken up This is suited to tarpaulin and other such weak media and media that does not slip eas...

Page 160: ...The media is taken up onto the paper tube with the printed surface on the inside Default setting Forward MEMO 7 Tap to go back to the original screen Setting the Take up Unit Optimizing the Output Qu...

Page 161: ...age Automatic cleaning is performed each time prior to the start of printing Periodically Job Priority Automatic cleaning is performed when the cumulative printing time reaches the value you set here...

Page 162: ...fect on the output quality If you set Middle Pinch Auto Raise Lower to Disable the middle pinch rollers will press down on the media while moving thus preventing skewing or coming loose However becaus...

Page 163: ...ainly to improve ink adhesion High Temperature The platen and dryer become hot Exercise caution to avoid burns WARNING Remove any loaded media or switch off the sub power when printing is not being pe...

Page 164: ...e machine is used at an ambient temperature lower than 20 C 68 F then depending on the type or width of the media wrinkling or temperature caused unevenness may occur If this happens try lowering the...

Page 165: ...set temperature but this does not represent a problem Temperature settings are not possible when Heater Power accessed from Media Settings Heater Settings Heater Temperature is off Procedure 1 Load t...

Page 166: ...he original screen Default setting 40 C 104 F You can also make this setting in the software RIP When you have made the setting in the software RIP the software RIP s setting is used MEMO Adjusting th...

Page 167: ...but this does not represent a problem Temperature settings are not possible when Heater Power accessed from Media Settings Heater Settings Heater Temperature is off Procedure 1 Load the media 2 Tap th...

Page 168: ...he original screen Default setting 50 C 122 F You can also make this setting in the software RIP When you have made the setting in the software RIP the software RIP s setting is used MEMO Adjusting th...

Page 169: ...he software RIP to higher image quality Conversely if you want to use a faster print quality raise the tem perature Amount of ink When you change the amount of ink using the settings for your software...

Page 170: ...lete Procedure 1 Tap 2 Tap Preferences Standby Heater Temperature 3 Tap or to set the temperature When this is set to off the media heating system is switched off during standby 4 Tap Save to confirm...

Page 171: ...dryer Off Media feed stops when printing ends This means that the trailing edge of the printing area is not fed to the dryer unless you continue with a subsequent print ing operation 5 Tap or to set...

Page 172: ...Drying Time Printing Cutting 0 min Adjusting the Ink drying Method Optimizing the Output Quality 171...

Page 173: ...r Tem perature will make it impossible to set the temperature of the print heater and dryer Procedure 1 Load the media 2 Tap the following location on the home screen The Heater Temperature screen app...

Page 174: ...etting On MEMO When this is set to off the heater will not turn on even if the heater temperature is set in the included soft ware RIP IMPORTANT Adjusting the Ink drying Method Optimizing the Output Q...

Page 175: ...ent on the home screen 4 Tap Execute next to Cutting Test The test pattern is cut 5 Check the results of the cutting test If the results are difficult to see Execute Sheet Cutting separate the media a...

Page 176: ...of cutting 30 cm s Blade Offset Set the blade offset Enter the listed offset value for the blade The offset value for the included blade is 0 250 mm 9 8 mil 0 250 mm 0 010 in Rise Movement Speed Set...

Page 177: ...is important to be especially careful about this when you are using media that has poor ink adhesion properties The amount of blade extension A is 0 mm 0 in at minimum and 2 5 mm 98 42 mil C at maxim...

Page 178: ...ing the blade out too far will damage the blade and blade protector and hasten their deterioration so exercise caution IMPORTANT Accurately Adjusting the Cutting Settings Optimizing the Output Quality...

Page 179: ...hen cut may differ from the length setting in the data Procedure 1 Load the media 2 Tap 3 Tap Media Settings Cutting Settings Cutting Distance Correction 4 Tap or to change the correction values Setti...

Page 180: ...inated or thick media or non resilient media It also has the effect of making stickers easier to peel off Procedure 1 Load the media 2 Tap 3 Tap Media Settings Cutting Settings Over Cut 4 Tap Enable 5...

Page 181: ...Accurately Adjusting the Cutting Settings 180 Optimizing the Output Quality...

Page 182: ...ake the settings for the cutting conditions in the software RIP and normally the software RIP settings are given priority Procedure 1 Tap 2 Tap Preferences Priority for Cutting Settings 3 Select Machi...

Page 183: ...f the ink landing position Procedure 1 Load the media 2 Tap 3 Tap Media Settings Printing Settings Media Gap Adjustment 4 Select Simple Correction Auto and tap Next 5 Tap Execute The test pattern is p...

Page 184: ...igned is shown in the fol lowing figure F indicates the feed direction of the media the feed direction and S indicates the direction of print head movement the scan direction If the printing position...

Page 185: ...Execute next to Printing Test 1 Misalignment Check Printing Test 1 is printed and cut If the printing and cutting lines are aligned adjustment is com plete If further adjustment is needed tap or next...

Page 186: ...g and cutting positions are misaligned normally adjust the positions while checking a test pattern Procedure 1 During cutting tap Pause The cutting operation is paused 2 Tap 3 Tap Media Settings Cutti...

Page 187: ...n of the media the feed direction 2 Tap or next to Correction Value Scan to set the correction value in the direction of print head movement the scan direction 6 Tap Save to confirm your entry 7 Tap t...

Page 188: ...1 Adjust the misalignment of the ink landing position Procedure 1 Load the media 2 Tap 3 Tap Media Settings Printing Settings Media Gap Adjustment 4 Select Simple Correction Auto and tap Next 5 Tap Ex...

Page 189: ...lignment Check Printing Test 1 is printed and cut One test pattern is printed on the media 5 Check Printing Test 1 Check whether the printing position shaded part and the cutting position red line are...

Page 190: ...next to Correction Value Feed and Correction Value Scan to fine tune the printing and cutting position and then Save the val ues Default settings Correction Value Feed correction value of the media fe...

Page 191: ...ain and then cut the media 1 Adjust the misalignment of the ink landing position Procedure 1 Load the media 2 Tap 3 Tap Media Settings Printing Settings Media Gap Adjustment 4 Select Simple Correction...

Page 192: ...nal screen 5 Remove any media Use the following procedure to separate the media 1 Close the front cover 2 Tap Change next to Output Start Location 3 Tap to feed the media until there is a margin of 13...

Page 193: ...is off tap to turn it on 5 Tap Execute next to Cutting Test The Move the blade over a crop mark screen appears 6 Tap or to move the center of the blade over the crop marks to use in the cutting test T...

Page 194: ...on S in a positive direction Therefore set the correction values for the feed direction F to positive values and the scan direction S to negative values Measure the actual misalignment amount when det...

Page 195: ...tings Multi Sensor Adjustment 4 Tap Execute 5 Perform the operations shown below according to the Adjustment Result If Successful is displayed on the operation panel proceed to the next procedure If F...

Page 196: ...Name 200 Duplicating Media Settings 201 Deleting Media Settings 202 Adjusting the Output start Location 203 Setting the Base Point 203 Reducing Output Time 205 Speeding Up Output for Narrow Media 205...

Page 197: ...justment Blade Adjustment P 174Fine tuning the Cutting Conditions Print Cut Position Adjustment P 182Correcting the Misalignment of Printing and Cutting Crop Cut Position Adjustment P 187Correcting th...

Page 198: ...es Easily Does Not Move Smoothly Printing Movement Range P 205Speeding Up Output for Narrow Media Media Sticking Prevention P 157Using Sticky Media Middle Pinch Auto Raise Lower P 161Use Middle Pinch...

Page 199: ...g the Misalignment of Printing and Cutting Crop Cut Position Adjustment P 187Correcting the Misalignment of Printing and Cutting with Crop Marks Con current Test for Printing and Cutting with Crop Mar...

Page 200: ...rinting Movement Range P 205Speeding Up Output for Narrow Media Media Sticking Prevention P 157Using Sticky Media Middle Pinch Auto Raise Lower P 161Use Middle Pinch Rollers When Pulling Back or Feedi...

Page 201: ...e displayed in a list 3 Tap the media whose name you want to change 4 Tap 5 Tap the input field and enter the media name You can use up to 15 alphanumeric characters 6 Tap OK to confirm your entry 7 T...

Page 202: ...displayed in a list 3 Tap the media setting to duplicate 4 Tap Duplicate Media A screen for entering the name of the duplicated media appears To create this name COPY is added at the start of the nam...

Page 203: ...MEMO Procedure 1 Tap 2 Tap Media Management The registered media settings are displayed in a list 3 Tap the media to be deleted 4 Tap Delete Media 5 Tap Yes when the confirmation screen appears The m...

Page 204: ...g wasteful and also to print on the targeted location Set the base point for each individual page When the printing of one page finishes the base point returns to its default value Note that the left...

Page 205: ...of the output area 4 Once the position has been decided tap Set Base Point Here to confirm it The base point position is updated and you are returned to the home screen Adjusting the Output start Loca...

Page 206: ...output data Movement is limit ed to the minimum amount necessary and this can be expected to yield the fast est output Note however that because the speed of media movement is no lon ger constant colo...

Page 207: ...ht 3 Select the status of the print light Auto The light is turned on off automatically according to the status of the printer On The light is on at all times Off The light is off at all times 4 Tap S...

Page 208: ...Scan horizontal printing as the print position for the second and later tests in comparison to the first test Procedure 1 Tap 2 Tap Preferences Printing Test Position 3 Select Scan 4 Tap Save to confi...

Page 209: ...ing the Activation Interval for Sleep Mode Power saving Feature 213 Managing the Basic Settings of the Printer 214 Changing the Display Language 214 Changing the Units of Measurement 215 Viewing Print...

Page 210: ...printed alongside the printed test pattern Notifications prompting you to perform manual cleaning and mix the ink will also be displayed at appropriate times Procedure 1 Tap 2 Tap System Information...

Page 211: ...the media redo the setting whenever you change the media The remaining amount that is displayed is only an estimate Accuracy is not assured MEMO Procedure 1 Load the media 2 Tap the following locatio...

Page 212: ...e next printing operation will start on top of the portion where the amount of remaining media is printed If you want to continue printing separate the media be fore starting the next printing operati...

Page 213: ...rompts you to use the middle pinch rollers improving media feeding accu racy and preventing the media from coming loose When enabled this mes sage appears when the middle pinch rollers have not been p...

Page 214: ...er saving feature is working when no output data is received and no operations are per formed for a continued length of time Procedure 1 Tap 2 Tap Preferences Sleep Time 3 Tap or to set the time 4 Tap...

Page 215: ...dure 1 Tap 2 Tap System Information Language 3 Tap Language 4 Select the display language 5 Tap OK 6 Tap Save to confirm your entry The display language is changed and you are returned to the home scr...

Page 216: ...el Procedure 1 Tap 2 Tap System Information Units 3 Tap Length 4 Select the unit 5 Tap Save to confirm your entry 6 Tap Temperature 7 Select the unit 8 Tap Save to confirm your entry 9 Tap to go back...

Page 217: ...ype Procedure 1 Tap 2 Tap System Information Machine Information You can check the following information Model Model name Serial Number Serial number Ink Type Ink type Firmware Version MAC Address 3 T...

Page 218: ...tain IP Address Automatically Enables disables the automatic obtaining of IP addresses via DHCP When this is disabled tap to change the following settings IP Address Subnet Mask Default Gateway 3 Tap...

Page 219: ...mation Screen Brightness 3 Tap or to adjust the brightness The larger the value the brighter the screen 4 Tap Save to confirm your entry 5 Tap to go back to the original screen Default setting 50 RH M...

Page 220: ...he operation panel Procedure 1 Tap 2 Tap System Information Screen Operation Sound 3 Tap Off The operation sound turns off 4 Tap Save to confirm your entry 5 Tap to go back to the original screen Defa...

Page 221: ...The settings for Language and Units are not returned to their factory default values Procedure 1 Tap 2 Tap Preferences Reset to Factory Defaults 3 Tap Reset 4 Tap Yes on the confirmation screen 5 Tap...

Page 222: ...Maintenance 221...

Page 223: ...ortant Notes on Handling and Use 223 Printer 223 Ink Pouches 223 Basic Maintenance Knowledge 224 Types and Timing of Maintenance 224 Measures When the Printer Is Not in Use for a Prolonged Period 226...

Page 224: ...various types of cleaning Read this manual thoroughly and perform the appropriate maintenance at the appropriate times The print heads are components that wear out Periodic replacement is required wi...

Page 225: ...performed in an emergency Some of this maintenance consumes a large amount of ink so thoroughly read the explanation and then perform the operation at the appropriate point in time Timing Category Ite...

Page 226: ...ad P 257Replacing the Wiper and the Tray Pad Cleaning the machine P 260Cleaning the Wiper Tray When a cutting edge becomes dull Replacing consumable parts Blade Separating knife P 263Replacing the Bla...

Page 227: ...ntenance that is performed periodically Set in the machine ink and cleaning liquid pouches having sufficient remaining ink and cleaning liquid The machine cannot perform automatic maintenance if it ha...

Page 228: ...a Nozzle Drop out Test 228 Cleaning the Machine 229 Cleaning the Media Path 229 Cleaning the Knife Carriage Roller 230 Cleaning around the Print Heads 231 Manual Cleaning Method 232 Consumable Produc...

Page 229: ...o the first test P 207Performing Printing Tests Arranged Horizontally MEMO Procedure 1 Tap Nozzle Drop out Test on the home screen 2 Tap Execute next to Printing Test Printing of the test pattern star...

Page 230: ...device and is sensitive to dust and dirt Perform cleaning on a daily basis Never attempt to oil or lubricate the machine IMPORTANT Clean by wiping with a cloth moistened by neutral detergent diluted w...

Page 231: ...ning switch off the sub power and wait until the platen and dryer cool approximately 30 minutes Sudden movement of the machine may cause injury or hot components may cause burns CAUTION This machine i...

Page 232: ...Cannot Be Improved with Powerful Cleaning Occur When any of the symptoms given below occur and powerful cleaning is not effective perform manual cleaning Dot drop out Dot displacement Ink drips Dragg...

Page 233: ...than the included cleaning liquid Use one cleaning stick per cleaning session and then discard the stick after use Reusing cleaning sticks will ad versely affect the printing results Do not put a clea...

Page 234: ...of the machine 5 Open the right cover 6 Touch the location shown in the figure to discharge any static electricity 7 Moisten the cleaning stick with the cleaning liquid Be sure to use one of the inclu...

Page 235: ...9 When you have finished cleaning close the right cover Cleaning around the Print Heads 234 Regular Maintenance...

Page 236: ...h the cleaning liquid Be sure to use one of the included cleaning sticks IMPORTANT 3 Clean the locations shown in the following figure Be especially careful to clean away any fibrous dust lint 4 Close...

Page 237: ...s displayed at the top of the screen and cleaning starts The ap proximate remaining time for the procedure is displayed on the screen 6 Tap to go back to the original screen Cleaning around the Print...

Page 238: ...ks indicate dot drop out Collapsed or inclined blocks indicate dot displacement 5 If you have opened the front cover close it If no dot drop out or dot displacement occurs this operation is finished T...

Page 239: ...cks and cleaning liquid used for manual cleaning contact your authorized Roland DG Corporation dealer or visit our website http www rolanddg com The print heads are components that wear out Periodic r...

Page 240: ...Disposing of Discharged Fluid Precautions for Disposing of Discharged Fluid 240 If the Discharged Fluid Disposal Message Appears 241 Disposing of Discharged Fluid 239...

Page 241: ...the included drain bottle do not store it in a location that is exposed to direct sunlight The discharged fluid may harden making the drain bottle unusable The drain bottle may also deterio rate leadi...

Page 242: ...id appears tap OK 2 Tap to display the notification 3 Tap the following notification The Drain Bottle screen appears You can dispose of discharged fluid even if the above message has not appeared Use...

Page 243: ...f the tube and spill soiling your hands or the floor CAUTION When you remove the drain bottle a few drops of discharged fluid may come out of the machine Exercise caution to prevent this fluid from so...

Page 244: ...edium Cleaning Method 245 Powerful Cleaning Method 246 If Colors Are Uneven 247 Mixing the Ink by Shaking the Pouch Tray 247 Handling Severe Dot Drop out and Dot Displacement 248 Ink Renewal Method 24...

Page 245: ...l screen 4 Perform a printing test again 5 Check to make sure the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has be...

Page 246: ...2 Tap 3 Tap Cleaning Medium Cleaning 4 Tap Execute Cleaning will start On completion you will return to the original screen 5 Tap 6 Tap Printing Test 7 Select Nozzle Drop out Test and tap Execute Perf...

Page 247: ...2 Tap 3 Tap Cleaning Powerful Cleaning 4 Tap Execute Cleaning will start On completion you will return to the original screen 5 Tap 6 Tap Printing Test 7 Select Nozzle Drop out Test and tap Execute P...

Page 248: ...prompting you to mix the ink P 212Showing Hiding Notifications MEMO Do not remove the ink pouches Shake the entire pouch tray Removing the ink pouches may lead to the ink leaking Before shaking wipe o...

Page 249: ...amount of ink will be discharged during ink renewal Perform this operation only when ink discharge issues such as dot drop out dot displacement and uneven colors cannot be corrected even after perfor...

Page 250: ...r the floor CAUTION Never place discharged fluid or ink near an open flame Doing so may cause a fire WARNING To store discharged fluid temporarily place it in the included drain bottle or in a durable...

Page 251: ...f it in sewer systems rivers or streams Doing so may have an adverse impact on the environment 5 Quickly attach the emptied drain bottle to the machine once more 6 Tap Finish Ink renewal starts On com...

Page 252: ...r its uneven col ors have been eliminated 5 If you have opened the front cover close it If no dot drop out or dot displacement occurs and if there are no uneven colors this operation is finished Tap t...

Page 253: ...for the nozzle mask Procedure 1 Load the media P 30Setup of New Media 2 Tap 3 Tap Cleaning Printing Test 4 Select Nozzle Mask Test and tap Execute Printing of the test pattern starts 5 Check for the...

Page 254: ...If no dot drop out or dot displacement occurs this operation is finished Tap to go back to the original screen Handling Severe Dot Drop out and Dot Displacement Advanced Maintenance 253...

Page 255: ...The nozzle group numbers that can be selected vary depending on the model being used and the firmware version Select the appropriate group number or all the group numbers to match the results of the...

Page 256: ...damage defect free parts depending on the symptoms worsening the symptoms If you have any questions contact your authorized Roland DG Corporation deal er Procedure 1 Apply a large amount of cleaning...

Page 257: ...acing Parts for Maintenance 257 Replacing the Wiper and the Tray Pad 257 Cleaning the Wiper Tray 260 Replacing the Blade Separating Knife 263 Replacing the Blade 263 Replacing the Separating Knife 270...

Page 258: ...orporation dealer or visit our website http www rolanddg com Be sure to perform operations as specified by the instructions and never touch any area not specified in the instructions Sudden movement o...

Page 259: ...lectricity 8 Replace the wipers 1 Detach the old wipers Using the tweezers unhook the wipers and then pull them up Using the tweezers to press on the hook in the hole on the wiper makes it easier to r...

Page 260: ...ill not be possible to clean the wiper correctly IMPORTANT 10 When the replacement of the wiper and tray pad is complete tap Finish All 11 When Close the cover appears close the right cover When you c...

Page 261: ...jury WARNING Procedure 1 When the message The time for wiper tray cleaning has arrived appears tap OK 2 Tap to display the messages 3 Tap The time for wiper tray cleaning has arrived The Wiper Tray Cl...

Page 262: ...ore discharged fluid in a location where it is exposed to direct sunlight When temporarily storing discharged fluid in the included drain bottle do not store it in a location that is exposed to direct...

Page 263: ...ining time are displayed at the top of the operation panel If the cleaning liquid runs out during filling Unable to Fill Wiper Cleaning Liquid is displayed at the top of the operation panel Replace th...

Page 264: ...your fingers Doing so may result in injury The cutting performance of the blade will also be impaired CAUTION Required item Replacement blade 1 Replace the blade Procedure 1 Remove any media 2 Tap 3 T...

Page 265: ...s the pin A to push out the old blade B 2 Insert a new blade C Orient the tip of the blade D correctly A B C D 8 Install the blade holder into the cutting carriage OK Not OK 9 Tighten the screw Tug th...

Page 266: ...tap Finish All 11 When Close the cover appears close the front cover When you close the front cover you are returned to the original screen 12 Tap to go back to the original screen Replacing the Blade...

Page 267: ...cute next to Cutting Test The test pattern is cut 8 Check the results of the cutting test Check item Result Setting item Adjustment Check the shape The cut shape is distorted Cutting Speed Reduce Peel...

Page 268: ...r the blade The offset value for the included blade is 0 250 mm 9 8 mil 0 250 mm 0 010 in Rise Movement Speed Set the blade s up speed during cutting the speed at which the blade travels when it moves...

Page 269: ...it It is important to be especially careful about this when you are using media that has poor ink adhesion properties The amount of blade extension A is 0 mm 0 in at minimum and 2 5 mm 98 42 mil C at...

Page 270: ...Pushing the blade out too far will damage the blade and blade protector and hasten their deterioration so exercise caution IMPORTANT Replacing the Blade Separating Knife Replacing Consumable Parts 269...

Page 271: ...Tap Maintenance Separating Knife Replacement The Separating Knife Replacement screen appears 4 Tap Execute The cutting carriage moves to a position where separating knife replacement is possible 5 Wh...

Page 272: ...t will go to align it with the groove 8 Slowly insert the knife into the groove A A 9 Tighten the screw Take care to ensure that the knife does not slip out of position at this time Replacing the Blad...

Page 273: ...d tap Finish All 11 When Close the cover appears close the front cover When you close the front cover you are returned to the original screen 12 Tap to go back to the original screen Replacing the Bla...

Page 274: ...Troubleshooting Methods 273...

Page 275: ...aking the pouch trays 278 Are colors still uneven after mixing the ink by shaking the pouch trays 278 Is the media wrinkled 278 Was printing paused partway through 278 Is the printer installed in a le...

Page 276: ...arse or con tains horizontal bands Either make the setting in the software RIP to match the type of media you are using or make the setting for correction on the printer RELATED LINKS P 148 Automatica...

Page 277: ...if the media is thoroughly chilled Before printing allow the media to come to room temperature Is the print mode suitable If attractive printing is impossible even when the media heating system is at...

Page 278: ...to drip on the media during printing Buildup of fibrous dust lint around the heads Ink transferred to the heads due to rubbing against the media If this happens perform manual cleaning We recommend c...

Page 279: ...inting is paused the coloring at the seam may be altered when printing resumes Avoid pausing printing Before you perform lengthy printing check the amount of ink remaining in the ink pouches Printing...

Page 280: ...changed try restoring them to their default val ues RELATED LINKS P 205 Speeding Up Output for Narrow Media P 160 Preventing Soiling of the Media Dot Drop out and Dot Displacement Are the Media Settin...

Page 281: ...ediately by cutting in particular the longer the page length that is the longer the distance the media is returned after printing the greater the chance of misalignment occurring It is a good idea to...

Page 282: ...justing the Settings for Printing and Cutting Is the blade holder installed appropriately When installing the blade holder firmly tighten the screw and check that the blade holder is fixed in place RE...

Page 283: ...P 176 Accurately Adjusting the Cutting in Amount Cutting Is Misaligned Skewed or Not Clean 282 Output Quality Problems...

Page 284: ...d or warped 284 Is the media size too large 284 Are you using media that is likely to reflect light 284 Are you using transparent media 284 Printing and Cutting Are Misaligned 285 Have you corrected t...

Page 285: ...zes that are as short as possible Are you using media that is likely to reflect light The machine may not be able to read crop marks from media that is likely to reflect light Try Multi Sen sor Adjust...

Page 286: ...rections for misaligned printing and cutting for the media you are using RELATED LINKS P 187 Correcting the Misalignment of Printing and Cutting with Crop Marks Concurrent Test for Printing and Cuttin...

Page 287: ...Feeding Is Not Straight 289 Is the media loaded and set up straight and securely 289 Media Feeding Is Not Smooth 290 Is some other object coming into contact with the media 290 Is the media too thick...

Page 288: ...enly which may cause the media to wrinkle during printing Before loading media switch off the sub power and allow the platen to cool RELATED LINKS P 162 Adjusting the Ink drying Method Are the media h...

Page 289: ...High humidity can cause the media to sag If sagging media is used it may come out wrinkled Is the media sagging If sagging media is used it may come out wrinkled Media Wrinkles 288 Media Feed Problems...

Page 290: ...curely Feeding is not smooth when the media is not straight or is tensioned unevenly on the left and right Reload the media RELATED LINKS P 30 Setup of New Media P 67 Setup of Registered Media Media F...

Page 291: ...67 Setup of Registered Media Is the media too thick Media that is too thick may not only cause an unstable feed but may scrape the print heads resulting in a malfunction Never use such media Are the g...

Page 292: ...High Media may inevitably warp or wrinkle slightly so adjust the height of the print heads to take this into account RELATED LINKS P 153 Changing the Print Head Height Are the grit rollers dirty Check...

Page 293: ...output even when the feed appears to be smooth RELATED LINKS P 30 Setup of New Media P 67 Setup of Registered Media Is the media too thick Media that is too thick may not only cause an unstable feed b...

Page 294: ...splayed on the screen 296 Is a message displayed on the screen 296 Are the cables connected 296 Is the LAN routing appropriate 297 Are the LAN settings correct 297 Did the software RIP end abnormally...

Page 295: ...uccessfully If the Print Heads Still Do Not Move Try switching off the sub power followed by the main power then switching on the main power again fol lowed by the sub power If the Print Heads Still D...

Page 296: ...the print head carriage in place 5 Gently apply pressure from the right side to make sure the print head carriage does not move to the left If the print head carriage moves to the left move it again...

Page 297: ...t start when data is sent from the computer with some menu items When you return to a menu item where output is possible or tap to return to the home screen output starts RELATED LINKS P 119 Starting...

Page 298: ...vice on the network that the port setting for the software RIP specifies the IP address set on the machine that the settings have no typing errors and for other such problems RELATED LINKS P 216 Viewi...

Page 299: ...rrectly and load the appropriate ink pouch tray When an ink pouch tray is removed or has not been securely loaded Securely load the ink pouch tray by pushing it all the way to the back RELATED LINKS P...

Page 300: ...etup again with the Print Only Print Cut output type or set Heater Power to On RELATED LINKS P 30 Setup of New Media P 67 Setup of Registered Media P 172 Switching Off the Print Heater and Dryer Toget...

Page 301: ...s the separating knife installed If the separating knife is not installed you cannot separate the media RELATED LINKS P 270 Replacing the Separating Knife Cannot Separate the Media 300 Machine Problem...

Page 302: ...LAN cable is not connected 304 Connection is requiring too much time Manually setting the IP address will improve the connection speed 304 The media could not be detected automatically Manually set th...

Page 303: ...thod The time for wiper replacement has arrived This message appears when it is time to replace the wiper Tap The time for wiper replacement has arrived Execute to replace the wiper RELATED LINKS P 25...

Page 304: ...ime for ink mixing has arrived to display the confirmation screen Remove a pouch tray shake it 50 times for approximately 20 seconds and then reinsert it Perform this operation for all the pouch trays...

Page 305: ...ect the media clamps because the multi sensor is dirty with ink due to reasons such as the media striking it immediately after printing Install the media clamps correctly and clean their parts that ar...

Page 306: ...within the area specified by the pinch rollers window appears 3 Hold down to move the center of the blade A approximately 2 mm 0 08 in to the inside B from the left edge of the right pinch roller 4 T...

Page 307: ...6 Tap OK The set left and right positions are applied to the Printing Area Width 7 Tap OK Messages 306 Messages on the Operation Panel...

Page 308: ...termeasures according to the error When ink runs out Empty Ink has run out Replace the ink pouch with a new one and then load the ink pouch tray When an ink pouch tray is removed Removed Ink pouch tra...

Page 309: ...ttle has reached its limit for discharged fluid Discard the discharged fluid in the drain bottle and then attach this bottle again When the drain bottle is detached the error message changes to Instal...

Page 310: ...data is canceled to prevent the heads from drying out RELATED LINKS P 153 Changing the Print Head Height Insufficient Media Width The print data is larger than the media width Continue output This me...

Page 311: ...n that pulls the media with excessive force The media has jammed Carefully remove the jammed media The print heads may also be damaged Perform head cleaning and then perform a printing test and check...

Page 312: ...tion cannot be continued Switch the sub power off and then back on Cleaning Error Ink Pouch Tray A pouch tray was pulled out during the first ink filling procedure for the machine causing it to make a...

Page 313: ...ration panel Software error An error occurred in the internal communication or applications of the machine or part replacement that must be performed by a service technician is required Switch off the...

Page 314: ...Appendix 313...

Page 315: ...the Machine 315 Step 1 Removing Media and the Blade Holder 315 Step 2 Discharging the Wiper Tray Cleaning Liquid 317 Step 3 Secure the print heads in place using the retainer 318 Step 4 Reinstalling t...

Page 316: ...moving the machine keep it at a temperature between 5 and 40 C 41 and 104 F and at a relative humidity between 20 and 80 no condensation Failure to do so may result in a breakdown Handle the machine w...

Page 317: ...is possible 5 When Open the front cover appears open the front cover 6 Detach the blade holder 7 Tighten the screw 8 Tap Finish All 9 Close the front cover 10 Tap to go back to the original screen Pr...

Page 318: ...ny spillage or vapor leakage may cause fire odor or physical distress CAUTION Do not store discharged fluid in a location where it is exposed to direct sunlight When temporarily storing discharged flu...

Page 319: ...he print heads in place using the retainer Procedure 1 Open the left cover 2 Remove the retainers 3 Secure the print heads using the removed retainer Preparing to Move the Machine 318 Operations When...

Page 320: ...n the figure for storage 4 Turn on the main power switch To prevent the print heads from being damaged move the machine with as little delay as possible and switch on the main power as soon as possibl...

Page 321: ...e the language selection screen will appear Follow the in structions on the screen to carry out the initial setup and ink filling MEMO RELATED LINKS P 113 Cleaning Liquid Pouch Replacement Preparing t...

Page 322: ...pecifications Printing Cutting Area 322 Maximum Area 322 Maximum Printing Area When Using Crop Marks 323 Media Separation Location during Continuous Printing 324 About the Blade 325 Main Specification...

Page 323: ...e position of the pinch rollers A B C D E F A B C Pinch roller Printing or cutting area Printing or cutting coordinates origin 0 0 A 75 mm 3 in B 10 mm 0 4 in C 1 5 mm 0 06 in D Max 24 998 mm 984 2 in...

Page 324: ...area when crop marks are used is reduced from the maximum printing area when crop marks are not used by an amount equal to the crop marks A B A B A B A B Maximum printing area Crop mark A 12 5 mm 0 5...

Page 325: ...command for separating the media is sent from the computer the separation location on the me dia is as shown in the figure below A First page Second page Separation location Margin software RIP value...

Page 326: ...Signage Vinyl 30 to 100 gf 0 25 mm 0 01 in 8 000 mm 26 246 7 ft ZEC U5025 General Signage Vinyl 30 to 100 gf 0 25 mm 0 01 in 4 000 mm 13 123 4 ft Fluorescent Vinyl 120 to 200 gf 0 25 mm 0 01 in 4 000...

Page 327: ......

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