ROLA-CHEM
®
Digital Controller PN 554135 07/11/19 Page: 19 of 24
7. Warranty and Service
Limited Warranty:
ROLA-CHEM
®
warrants the original purchaser that this unit is free from manufacturing
defects in material and workmanship from the date of the original purchase for five (5) years.
If this unit fails within the five (5) year period, it will be repaired or replaced (ROLA-CHEM
®
option) at no charge when returned to ROLA-CHEM
®
with proof of purchase receipt. This
warranty does not apply to any product damage caused by improper use, accident, misuse,
improper line voltage, fire, flood, lightning, earthquake, other acts of nature, or if product was
altered or opened by anyone other than qualified ROLA-CHEM
®
personnel.
Effective date for this limited warranty – January 1st, 2019.
All expendable items (probes, flow switch, flow cell, valves, feeders, tubing, etc.) are not
covered under this warranty.
Heavy duty probes are warranted from the date of original purchase for one (1) year.
ROLA-CHEM
®
under no circumstances shall be liable for any consequential damages
directly or indirectly caused by this unit. Please observe all rules and regulations required by
state and local regulations, building codes, health codes, OSHA, etc.
Service Procedure:
For operation assistance in the United States please call:
(800) 549-4473 and ask for Customer Service, Monday through Friday 8:00 am-5:00 pm
Central Time or email: [email protected]. Have model number and serial number
available.
ROLA-CHEM
®
has specialized knowledge and equipment to test and diagnose your
product. Contact our service personnel as noted above for assistance. If you are directed to
ship the product to ROLA-CHEM
®
and given an RGA#, please note RGA# on the package
and ship freight pre-paid to:
ROLA-CHEM
®
5858 Centerville Road
St. Paul, MN 55127-6804
www.rola-chem.com
