•
If you have turned off SSID broadcasting on your wireless router, you can
add your network by selecting “Add network” from the “Select wireless
network” screen.
•
If security is enabled on your network, temporarily disable it on your router
and try connecting again.
If you can’t hear sound:
•
Make sure the connectors on the cables between your Roku player and your
TV or home theater receiver are pushed in all the way.
•
Make sure the volume on your TV or home theater receiver is turned up and
isn’t on mute.
•
Make sure your home theater receiver supports HDMI pass-through with
audio.
•
If you connected your Roku player to a home theater receiver, make sure your
receiver is turned on.
•
Make sure the input on your TV or home theater receiver matches the output
(HDMI or analog audio) used with your Roku player.
•
Dolby Digital Plus playback of content from Netflix or Vudu requires a Dolby
Digital Plus capable home theater receiver.
If the Roku remote control isn’t functioning:
•
Point the remote directly at your Roku player.
•
Try moving closer to your Roku player.
•
Make sure the batteries are working and inserted properly into the remote
(see Step 2).
Trouble
shooting
(CONTINUED)
