Frequent enquiries
Q: Why is less water stored in water tank of the dehumidifier in winter?
l
In winter temperature is low and air is dry. In comparison with summer, the ability
of the dehumidifier decreases remarkably, this is not a fault.
Q: Why the dehumidifier can’t run or stop running suddenly
？
⚫
This dehumidifier may be full of water or water tank is not installed properly. Drain
the water in water tank, or re-install water tank in correct way.
⚫
At the moment the dehumidifier may be in the “dehumidification mode”, the
ambient temperature is lower or higher (dehumidification cannot be performed
when the ambient temperature is
＜
5
℃
or
＞
32
℃
).The ambient temperature for
operation of the dehumidifier is 5- 32
℃
, and the relative humidity is 30%-
80%. The optimal temperature for use is 16-32
℃
.
Q: Why is hot air blown out from air supply outlet?
⚫
The unit extracts the air in the room and the dehumidification unit cools the air, the
temperature decreases below the condensation point, the air condenses into water
drops, which falls into water tank finally, and the dehumidified air is heated by the
temperature returning unit. This can reduce energy consumption and also
accelerate dehumidification, therefore, hot air is blown out, and this not a fault.
Installation
◆
Drain the water from water tank before running.
◆
During running please do not open doors and windows as much as possible since
this can save energy resources.
◆
When the dehumidifier is installed, a certain space must be reserved around this
dehumidifier, the minimum distance above is 50cm, and the minimum distance in
front/rear and left/right is 20cm as required, as shown in figure below.
◆
When big noise is found during operation of this dehumidifier:
It is recommended inserting pads or damping rubber sheets, etc. below this dehumidifier,
this can reduce vibration and noise, and can also reduce sinking of wood floor or carpet.
