
General Instrument Setup
R&S
®
FSW
584
User Manual 1173.9411.02 ─ 19
The service functions are available in the "Service" dialog box which is displayed when
you press the SETUP key and then select "Service".
...................................................................................... 584
................................................................................ 585
..................................................................................... 586
...........................................................................................589
9.3.5.1
R&S Support Information
In case of errors you can store useful information for troubleshooting and send it to
your Rohde & Schwarz support center.
Creating R&S Support Information
..............................................................................584
.................................................................................................585
Creating R&S Support Information
Creates a *.zip file with important support information. The *.zip file contains the sys-
tem configuration information ("device footprint"), the current eeprom data and a
screenshot of the screen display.
This data is stored to the
C:\R_S\Instr\user\
directory on the instrument. The file
name consists of the unique device ID and the current date and time of the file crea-
tion.
If you contact the Rohde&Schwarz support to get help for a certain problem, send
these files to the support in order to identify and solve the problem faster.
Remote command:
General Instrument Settings