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Optimizing and Troubleshooting
R&S
®
FSW
1105
User Manual 1173.9411.02 ─ 19
Thus, in the same capture time, the FFT mode with an RMS detector can provide bet-
ter results than an averaged trace.
13.6 Miscellaneous Troubleshooting Hints
Power levels for low frequency signals not correct
................................................... 1105
Power levels for low frequency signals not correct
By default, the R&S
FSW uses AC coupling for RF input. For very low frequencies, the
input signal may be distorted with this setting. In this case, use DC coupling instead.
To change the setting, select INPUT/OUPUT > "Input Source Config > Radio Fre-
quency > Input Coupling > DC".
Invalid trace display
If output to the IF
2
GHZ
OUT connector is activated, the measured values are no lon-
ger sent to the display; thus, the trace data currently displayed on the R&S
FSW
becomes invalid. A message in the status bar indicates this situation.
13.7 Obtaining Technical Support
If problems occur, the instrument generates error messages which in most cases will
be sufficient for you to detect the cause of an error and find a remedy.
Error messages are described in
chapter 13, "Optimizing and Troubleshooting"
In addition, our customer support centers are there to assist you in solving any prob-
lems that you may encounter with your R&S
FSW. We will find solutions more quickly
and efficiently if you provide us with the information listed below.
●
System Configuration:
The "System Configuration" dialog box (in the "Setup"
menu) provides information on:
–
Hardware Info:
hardware assemblies
–
Versions and Options:
the status of all software and hardware options instal-
led on your instrument
–
System Messages:
messages on any errors that may have occurred
An .xml file with information on the system configuration ("device footprint") can be
created automatically (using the
DIAGnostic:SERVice:SINFo
command or as
described in
"To collect the support information"
●
Error Log:
The
RSError.log
file (in the log directory of the main installation
directory) contains a chronological record of errors.
●
Support file:
a *.zip file with important support information can be created auto-
matically. The *.zip file contains the system configuration information ("device foot-
print"), the current eeprom data and a screenshot of the screen display.
See also
chapter 9.3.5, "Service Functions"
Miscellaneous Troubleshooting Hints