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Transfer Call
1.
When on an active call press the softkey for blind transfer
or softkey for consultative/warm transfer
2.
Enter the number to transfer to in the dialer screen and press the softkey
›
Your call will immediately be transferred if you selected blind transfer
›
Press the softkey once the line is picked up to complete a warm/consultative transfer
Conference Calls
1.
When on an active call press the softkey this will bring up
the dialpad and the option to go into your Call History
2.
Dial the number and press the OR select the number from your Call History and it will
automatically be dialled
3.
When the other party picks up the call press the button to combine into a conference
4.
Repeat the process to add more people to the conference… up to five additional
If you have calls on hold or that come in and would like to join them into the conference
use the list of the calls to the right that will appear and press the button to join them
into the conference
Enable/Disable DND
1.
Press the softkey or use the button on the upper left corner
2.
You will see your line keys change to
3.
Repeat the process to turn DND off
Retrieving Voicemail
You will know you have a voicemail as the voicemail indicator (upper right corner) will blink
when the phone is not ringing. You will also get the number of voicemails in your VM box on
the lower right corner of your screen
›
To access your VM press the button OR dial *98
Rogers Unison | Poly CCX 500 | User Guide