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Rogers Sierra Wireless AirCard 763S, User Manual

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Sierra Wireless AirCard 763S 
Mobile Hotspot

User Guide

4111813, Rev 1

Summary of Contents for Sierra Wireless AirCard 763S

Page 1: ...Sierra Wireless AirCard 763S Mobile Hotspot User Guide 4111813 Rev 1...

Page 2: ......

Page 3: ...eless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones...

Page 4: ...t Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice th...

Page 5: ...tion notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Sales Desk Phone 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail sales sierrawireless com Post S...

Page 6: ...AirCard 763S Mobile Hotspot User Guide 6...

Page 7: ...App for Smartphones and Tablets 18 Homepage 18 Security Credentials 19 Use Your Mobile Hotspot 21 Set Auto Connect and Network Options 21 View Data Usage 22 Select a Language 23 Enable Disable Wi Fi 2...

Page 8: ...ions 41 Set Display Options 42 Lock or Unlock Device Keys 43 View WAN Information 44 Set Connection Preferences 44 Enable SIM Security 45 View Wi Fi Status and List of Connected Devices 46 Set Wi Fi N...

Page 9: ...ts 9 Specifications 65 Mechanical Specifications 65 Environmental Specifications 65 Regulatory and Safety Information 67 Notice 67 Safety and Hazards 67 Regulatory Information for North America 68 Ind...

Page 10: ...AirCard 763S Mobile Hotspot User Guide 10...

Page 11: ...i Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB...

Page 12: ...ress and hold for 2 seconds Power on off Press and release Select or save an option when prompted on the LCD screen Flashing blue slowly Mobile hotspot is powered on Flashing blue quickly Firmware is...

Page 13: ...the LCD Screen on page 14 for details Data usage information SSID Network name Error messages See Alerts on page 62 for troubleshooting suggestions Dashboard mode Press and release the Navigation key...

Page 14: ...gth The more bars the stronger the cellular signal No signal Network type The icons that may appear depend on your service provider and device A Network icon with a black background indicates that ser...

Page 15: ...er your mobile hotspot from Rechargable battery included with the mobile hotspot USB port on your computer Wall socket using the AC adapter and USB cable Wi Fi radio disabled or device is in standby m...

Page 16: ...Install the Battery 1 Insert the battery as shown in the illustration Ensure that the gold contacts on the battery are lined up with the gold contacts on the device 2 Replace the back cover Note Depe...

Page 17: ...Passphrase are shown on the LCD screen Note The LCD screen may go into sleep mode to save power To wake up the LCD screen press any button or key 2 Connect your computer or other device to your Wi Fi...

Page 18: ...to change the security settings the SSID and other settings go to your mobile hotspot s homepage The homepage URL http rogers hotspot is shown on the LCD during setup You can also find it in the Quick...

Page 19: ...ta usage Set audio alerts Change advanced settings such as security settings and router options Security Credentials Two passwords are associated with the mobile hotspot Wi Fi Passphrase Used to conne...

Page 20: ...AirCard 763S Mobile Hotspot User Guide 20...

Page 21: ...To select the auto connect and network technology options 1 On to the homepage log in as Administrator 2 Click the Signal Strength icon 3 Under Network Technology select the desired option from the dr...

Page 22: ...information 5 Click Save View Data Usage You can view an estimate of your data usage not accurate for billing purposes on the homepage and on the LCD screen On the LCD screen On the homepage 1 Go to...

Page 23: ...rrent session only select the desired language from the drop down menu in the upper right corner of the homepage To change the language used in the current and subsequent sessions 1 Click the Advanced...

Page 24: ...sired users 1 On to the homepage log in as Administrator 2 Click the Wi Fi icon If you notice a user or Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi n...

Page 25: ...When prompted enter the Wi Fi Passphrase for your mobile hotspot network The Wi Fi Passphrase is displayed on the mobile hotspot LCD screen If the screen has turned off to save power press and quickl...

Page 26: ...sociated with it a Select WPS PIN method b When prompted enter the PIN for your Wi Fi device c Click the Connect button d Within 2 minutes press the WPS button on the wireless device you want to conne...

Page 27: ...the message and click Delete selected Alerts are deleted automatically when the device status changes Note By default you receive an audio alert when the mobile hotspot receives an alert For more inf...

Page 28: ...default is configured to optimize battery life Battery life is affected by Standby time Data throughput GPS option GPS tracking uses more power than getting a single GPS location fix Mobile Broadband...

Page 29: ...hort Wi Fi range Slightly improved battery life default Medium Wi Fi range Intermediate Wi Fi range Long Wi Fi range Enables you to have your laptop or other Wi Fi device further from your mobile hots...

Page 30: ...Audio Alerts You can configure your mobile hotspot to sound an audio alert beep when the status changes For example When the connection status changes When you receive an alert When the battery is lo...

Page 31: ...word SSID Wi Fi encryption and Wi Fi Passphrase 1 On to the homepage click the Device Security icon 2 Change the desired options Admin Password Length 5 31 characters Wi Fi passphrase Length 5 31 char...

Page 32: ...the Basic rate To change the Basic rate and select another encryption option go to Advanced Settings Wi Fi Security For details see Set Wi Fi Security Options on page 47 3 Click Save 4 You may need t...

Page 33: ...s Web site Use the microSD Card to Share Files over Wi Fi Your mobile hotspot is equipped with a microSD reader You can use this feature to share music photos data files etc over your Wi Fi network or...

Page 34: ...rd option a Select the box beside Enable File Sharing Password b Type the password in the Password field and click Save Users will be asked to enter this password before they can access the shared fol...

Page 35: ...are asked for a user name and password leave the user name blank and enter the password if password protection has been set up Otherwise leave the password field blank Windows XP 1 Go to Start My Net...

Page 36: ...ct to the Wi Fi network 2 Launch your browser and enter http rogers hotspot dav If you are asked for a user name and password leave the user name blank and enter the password if password protection ha...

Page 37: ...n the LCD screen indicates that the battery is charging The battery icon on the LCD screen indicates when the battery is fully charged Note The LCD goes into sleep mode after a set time to extend batt...

Page 38: ...AirCard 763S Mobile Hotspot User Guide 38...

Page 39: ...ow Help for Advanced Settings The Advanced Settings section of the homepage comes with built in context sensitive online help to assist you in configuring the mobile hotspot By default online help app...

Page 40: ...connect to the Internet when it is tethered to a USB port on the computer via the USB cable instead of using the Wi Fi network If you do not want to use this feature and want to use the USB cable onl...

Page 41: ...ame settings on both or to save your settings before doing a factory reset or changing the settings To export router settings 1 On the Device Basic tab beside Export Router Settings click Export 2 Sav...

Page 42: ...ick the Advanced Settings icon 2 On the Device Display tab select the desired options Power LED The Power LED located under the Power key flashes to confirm that the mobile hotspot is powered on Turni...

Page 43: ...s You can lock the device keys and buttons so you do not accidently select an option you did not intend To enable the lock unlock keys feature 1 On to the homepage click the Advanced Settings icon 2 G...

Page 44: ...ey for 3 seconds to lock unlock the keys View WAN Information To view network information such as the active network connection status signal strength etc 1 On to the homepage click the Advanced Setti...

Page 45: ...vider s mobile network We recommend that you leave it set to Auto 4 Click Save Enable SIM Security If desired you can create another level of security by setting up a PIN number that must be entered...

Page 46: ...rovider to receive a PUK number to unlock the PIN View Wi Fi Status and List of Connected Devices To view Wi Fi status and a list of connected devices 1 On to the homepage click the Advanced Settings...

Page 47: ...Request to Send Clear to Send handshaking protocol The recommended value is 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem...

Page 48: ...t you use WPA2 Personal AES whenever possible Note The Wi Fi Passphrase length depends on the Wi Fi encryption selected Mouse over the field for details Set MAC Filter Mode MAC Media Access Control fi...

Page 49: ...Clear the box beside the device in the Block column 3 Click Save White List To create a list of devices that are allowed to connect to your Wi Fi network white list 1 In the drop down menu select All...

Page 50: ...Port Forwarding information and click Save Enable Port Filtering Port filtering enables you to select which applications for example http ftp email servers can access the Internet Used in conjunction...

Page 51: ...ections passthrough To enable VPN passthrough 1 On to the homepage click the Advanced Settings icon 2 Go to Router LAN 3 Select Enabled beside VPN Passthrough and click Save Enable DMZ In a DMZ demili...

Page 52: ...ter s IP address on page 57 5 Click Save Enable Universal Plug and Play Universal Plug and Play UPnP is a set of protocols that enables seamless communication between UPnP devices on the network It en...

Page 53: ...2 Go to Router LAN 3 Enter the desired information If the DHCP Server is enabled it automatically assigns an IP address to each device on the network and manages their configuration information The D...

Page 54: ...AirCard 763S Mobile Hotspot User Guide 54...

Page 55: ...Wi Fi network and log in as Administrator See Set Up and Connect to the Internet on page 16 How do I connect disconnect from the mobile broadband network Do one of the following On to the homepage cli...

Page 56: ...dims to save energy The Power key continues to flash provided you have not turned this feature off to indicate that the mobile hotspot is powered on To wake up the LCD press and quickly release any bu...

Page 57: ...to know the MAC address for a device when Assigning an IP address based on a MAC address when using DHCP Allowing or denying devices access to your Wi Fi network MAC filtering Tip To display a list o...

Page 58: ...AirCard 763S Mobile Hotspot User Guide 58 Linux Refer to the user documentation for the Linux distribution Other operating systems Refer to the user documentation for your operating system or computer...

Page 59: ...your browser and go to the homepage http rogers hotspot 3 Click the Wi Fi users icon 4 Under Enable Wi Fi select On 5 Click Save The No Signal icon appears on the LCD screen If the No Signal icon app...

Page 60: ...obile hotspot should be powered off the first time you plug it into a computer using the USB cable To correct this problem follow the steps in Tethered mode on page 17 Unable to access the homepage wh...

Page 61: ...your Wi Fi Passphrase To reset the mobile hotspot on the device 1 Press and hold the WPS button and Power key for 5 seconds 2 Reconnect Wi Fi devices To reset the mobile hotspot on the homepage 1 On t...

Page 62: ...mperature related alerts The mobile hotspot is designed to work over a wide temperature range See Environmental Specifications on page 65 for details If you are outside that temperature range the mobi...

Page 63: ...t of order 36 Regular deactivation 37 QOS not accepted 38 Network failure 39 Reactivation required 40 Feature not supported 41 Semantic error in the TFT operation 42 Syntactical error in the TFT opera...

Page 64: ...57 Invalid NSAPI 258 Invalid PRI NSAPI 259 Invalid Field 260 SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeo...

Page 65: ...pecifications Environmental Specifications Weight 108 g 3 8 oz Length 97 4 mm 3 8 in Width 57 1 mm 2 25 in Thickness 15 7 mm 0 6 in Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 1...

Page 66: ...AirCard 763S Mobile Hotspot User Guide 66...

Page 67: ...le to radio interference in particular Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that i...

Page 68: ...y use may result in a fire explosion or other hazard To ensure safe and responsible battery use Do not open disassemble puncture crush bend or shred Do not expose to water or other liquids fire explos...

Page 69: ...er a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of...

Page 70: ...AirCard 763S Mobile Hotspot User Guide 70...

Page 71: ...F frequently asked questions 55 G GPS 27 H Help for advanced settings 39 homepage accessing 18 cannot access 60 I icons on the LCD screen 14 IP address finding 57 K keys description 12 lock unlock 12...

Page 72: ...o connect to the Internet 60 troubleshooting 59 U Universal Plug and Play UPnP 52 USB tethering 40 V VPN passthrough 51 W WAN information view 44 white list 49 51 Wi Fi network options 46 Wi Fi Passph...

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