Fitting Guide | Roger and Cochlear sound processors Nucleus 5 and Nucleus 6 3
Using Roger via the T-Coil
Alternatively, the receiver Roger MyLink can be used after
activating the T-Coil on the sound processor.
Troubleshooting
Signal from Roger microphone cannot be heard
Sound processor is set in the wrong program
Roger receiver is not connected to the Roger microphone
Roger microphone is not switched on or is muted
CI user is out of range of the Roger microphone
Batteries are empty
Switch the sound processor to the dedicated FM program
Connect Roger receiver with the Roger microphone (see Step 3)
Switch on the Roger microphone and make sure it is not muted
(refer to User Guide)
Ask the CI user to move closer to the Roger microphone to be
within its operating range
Use fresh batteries or make sure the rechargeable battery pack
is full charged
Processor microphones are attenuated
Mixing ratio
Microphone sensitivity
Ensure a 1:1 mixing ration for Cochlear users is utilized (see
recommended sound processor setting table)
Make sure microphone sensitivity has not been reduced in the
FM program
The Roger microphone’s signal suffers from interruptions
The Roger microphone is too far away or shielded by obstacles
(e.g. human body)
Reduce the distance between Roger receiver and the Roger
microphone, and ensure both devices are in line of sight.
Listening check
Listening option
MLx Audio Checker and Roger 14
MLx Audio Checker
and Roger X
Cochlear
Monitor Earphones and Roger 14
Roger 14 attached to the “Phonak Roger 14 / ML
14i Checker” and plugged into the MLx Audio
Checker
Roger X plugged directly
into the MLx Audio Checker
Roger 14 plugged directly into
Cochlear Monitor Earphones
