Roda RD22, Manual

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RD22 Manual
Page 45
Downloads
Include this sheet with the following information:
• Name
• Address
• Serial number, article number
• Place and date of purchase
• Date of failure
• A detailed failure description
• A list of the hardware/software configuration, if applicable
5.4.2 Service process
Please consider the following steps:
1. Download a service supply note (see chapter „Service Supply Note“) from our homepage (see chap-
ter „Downloads“).
2. Fill out the service supply note completely.
3. Describe the error or defect as precise as possible. “Defect” only delays the repairs.
4. If possible use the original packaging to send the device back to the Service Center.
5. Make sure the send the device back to the Service Center and not to any other site.
5.5 Downloads
On our home page www.roda-computer.com you can find the following links and downloads:
• Updates
• Device drivers
• Utilities
• Manuals
• Service Supply Note
• Data sheets
• FAQ