10
Troubleshooting
PROBLEM
SOLUTION
Bluetooth
pairing fails
1. Check to see that both devices are turned on and that your Bluetooth device is discoverable.
2. Turn both devices off and then on again.
3. Make sure you've selected the proper source.
4. Make sure that the Bluetooth device is within 5 feet of the unit.
5. Move both devices away from other Bluetooth devices, microwaves, wireless routers, and other electronics.
6. Make sure that the unit is not paired to a previously paired device.
No sound
No power
Mic feedback
No mic sound/
poor mic sound
1. Make sure the unit is plugged in and the power button is in the ON position.
2. Check that the power cable is plugged in tightly to the unit.
3. Check and replace the fuse if necessary. See fuse replacement diagram on page 8.
4. If people or equipment tend to step on and roll over or stretch your power cable it can get damaged. Always try a sec-
ond cable to test for shorts in original cable. Dispose of original damaged power cables immediately.
Point the mics away from the speaker. Make sure the mics are in back of the speaker, not in front of it.
1. Make sure the mics are turned on.
2. Check the mic volume settings.
3. Check the mic batteries. Replace them if necessary.
4. Make sure the wireless mic antenna is fully extended. Do not exceed the max range
5. For wired mics, make sure you are using the appropriate cables.
1. Check that all appropriate cables are plugged in correctly.
2. Check the Volume settings of the unit as well as any external input devices.
3. Be sure your microphones are on, that you are using the proper type of cable, that they are properly connected, and that they
are dynamic microphones.
4. Check all output connections.