Rockville RGHR-ZA, Owner'S Manual

Page: 13 / 16

13
PROBLEM
Poor or no radio reception
No power 1. Check power connections: Yellow
wire goes to battery, red wire goes to
ACC, black wire must be grounded
securely. Make sure all three wires are
connected, otherwise the unit will not
receive power on.
Bluetooth pairing fails
Files on USB memory device will not
play back
No sound
1. Make sure antenna cables are
properly connected.
1. Check to see that both devices are
turned on and that your Bluetooth
device is discoverable.
2. Turn both devices off and then on again.
3. Make sure you’ve selected the proper
source.
4. Make sure that the Bluetooth device
is within 5 feet of the unit.
5. Move both devices away from other
Bluetooth devices and other electronics.
6. Make sure that the unit is not paired
to a previously paired device.
SOLUTION
Troubleshooting
1. Make sure you’ve selected the proper
source.
2. Make sure that the audio files are
properly formatted (see page 10).
3. Make sure that the USB drive is
properly plugged in.
4. Check USB drive for damage.
5. Make sure the USB drive’s capacity
does not exceed the 16GB limit.
1. Check the unit’s volume settings as
well as those of any external sound
source.
2. Double check all connections and
reattach if necessary.
3. Check and adjust zone settings if
necessary.