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If not, please configure a static IP address.
3. Check whether the wireless router has been
connected to the Internet.
Ƶ
Your device responds to operations slowly.
1. Check whether too many applications are running in
the background.
2. Check whether any incompatible-version application
has been installed.
3. Use the antivirus software to scan and kill the
malicious programs (if any).
Ƶ
Your device gets warm in use.
It is normal that your device get warm in a long-time
use or in charging.
Ƶ
Your device crashes and its keys do not work.
Long press the power key for 6 seconds, and the
system will ask you whether to turn off your device.
Select to shut down the device and then restart your
device. If this fails, insert a slim needle to the reset
button hole to realize the forced shutdown.
Ƶ
The total memory is smaller than the actual
memory.
A certain space has been used to store the system
files and install user applications, so it appears that the
total memory is smaller than the actual memory.
Ƶ
Some video files can't be played.
Your device supports most of the common audio and
video file formats, except a few special formats. We
suggest that you download a third-party player from the
application market to play those exceptional files.
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