Robustel
GoFixed
W800
User
Guide
RT_W800_UG_v02.00
04.11.2011
Page
57
/59
Confidential
4.2.1.2
Check
Your
Configuration
We
explain
here
the
configuration
of
PPPOE
using
Windows
XP
operation
system
as
an
example.
For
other
operation
systems
the
process
is
similar.
1.
Enter
the
device
manager
to
check
if
Ethernet
adapter
is
correctly
installed.
If
any
problem
exists,
please
re
‐
installed
it;
2.
Check
the
configuration
of
Ethernet
adapter
in
PC.
Try
to
manually
set
IP
address
that
is
in
band
192.168.1.X
without
conflict;
3.
Try
to
run
command
“ping
192.168.1.1”
on
command
line
mode.
If
the
response
returns
“time
out”,
please
check
Ethernet
connection
and
IP
settings;
4.
If
this
Gateway
is
reachable,
try
to
run
ping
with
a
known
outer
IP,
e.g.
the
DNS
server
IP
of
Google:
“ping
8.8.8.8”.
If
ping
is
reachable,
there
shall
be
no
problems
in
the
Gateway.
Please
see
step
5;
If
ping
is
not
reachable,
see
step
6
and
check
if
the
configuration
is
correct.
5.
Please
try
to
ping
a
certain
outer
URL,
e.g.
“ping
www.google.com”.
If
ping
is
reachable,
there
shall
be
no
problems
in
the
network
settings.
Please
check
the
settings
of
the
PC
terminal,
e.g.
whether
the
security
level
is
too
high,
or
whether
anti
‐
virus
firewall
is
installed;
If
ping
is
not
reachable,
check
the
DNS
setting
of
Ethernet
adapter.
Note
:
1.
The
precondition
is
that
LAN
settings
in
the
Gateway
have
not
been
modified.
2.
We
usually
start
command
line
mode
in
Windows
XP
as
follows:
click
on
the
“RUN”
item
of
Windows
Start
Menu,
input
characters
“cmd”
in
the
input
box
popped
up
with
an
“Enter”.
The
window
subsequently
popped
up
is
the
command
line
window.
3.
The
returned
values
of
ping
command
in
the
following
format
show
the
standard
of
“reachable”.
6.
If
ping
of
the
Gateway
is
reachable
but
ping
of
the
outer
fixed
IP
is
unreachable,
attention
should
be
concentrated
upon
device
settings.
Please
enter
the
configuring
interface
and
follow
the
instructions
in
this
manual.
a.
Check
first
the
number
of
connections.
If
more
than
one
connection
exists,
for
troubleshooting,
delete
unused
connections
and
remain
the
one
connection
you
are
using.
b.
Check
the
connection
to
see
whether
correct
“type”
is
selected.
It’s
normal
to
choose
login
type
of
PPPoE.
When
you
use
PPPoE
to
login,
the
following
information
should
be
provided:
VPI
and
VCI,
which
can
be
queried
from
your
ISP,
user
name
and
password.
c.
Then
make
sure
that
“using
NAT”
and
“default
gateway”
have
been
selected
with
a
tick.
Check
whether
“connect
