Robomower RL350, Operating & Safety Manual

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Chapter 6
Text Messages and Troubleshooting
6.1 Messaging
The RoboMower is equipped with a sophisticated monitoring system that will notify you in the form of a
text message in the LCD panel when common operational faults occur. In addition, it will also
communicate in text form several messages that are meant as a prompt to the user to perform a
certain function or action. If the LCD screen is blank, pressing the ‘GO’ button one time will wake the
mower up and the last fault or message displayed prior to stopping will now be displayed. . If a specific
problem re-occurs, it is recommended to identify the fault code prior to calling for service. The code
will be displayed in the ‘last stop cause’ under the ‘information’ menu.
While it is impossible to list every circumstance that will result in a message display, the most common
reasons for a particular message are provided in the following chart. Following this chart, in Section
6.2, you will also find additional operational and fault issues that may not display a particular text
message in the LCD panel. For issues that cannot be resolved through the use of these charts please
contact your service provider.
Message Displayed Probable Cause/Event Corrective/User Action
Blocked path
-
Bumper pressed during warm up.
- Bumper pressed for >2 sec during manual
mowing.
- Bumper pressed while departing from the Docking
Station
-
Bumper pressed when the mower turns into the
lawn to mow the inner area
- Move mower away from obstacle pressing on
bumper.
- Manually drive mower away from obstacle.
Calibration Req.
- Displayed on first use only - Follow prompts on LCD to calibrate mower
Charging Failure
-
The charging process is not active
-
Contact service provider
Check Mow Height
- Mowing motors have faced over-current for too
long or some obstacle is stuck or wrapped around
the blades.
-
Something is preventing a blade from rotating
freely. Severe grass accumulation under the
mowing deck; rope or similar object wrapped
around mowing blade.
-
Object jammed under mower preventing blade
from rotating.
CAUTION – Remove power pack before lifting
the mower.
-
Inspect blades for foreign material or debris
preventing rotation.
-
Clean out accumulated grass clippings using a
wooden stick.
- Power supply is not plugged properly into the main
power supply
- Charging plug is not fully inserted into the charging
socket of the mower
- The charging process has stopped due to a
temporary power loss.
- Disconnect the charging plug from the mower,
confirm power supply is plugged into the main
power receptacle and re-connect the plug to
the mower to resume charging.
Check Power
-
No power to receptacle or main power is shut off - Turn power on to the main receptacle.
Drive Overload
Cooling, Wait…
- The drive motors have been working under a
severe load for too long.
-
There is no need to do anything – RoboMower
will renew automatically the operation, as the
drive motor will cool down.
Drive problem
- Internal failure - Contact service provider
Enter Code
-
The theft guard system is activated
-
Enter the correct 4-digit code. ‘Theft Guard’
can be deactivated under ‘User Preferences’.
Contact your service provider for assistance in
a lost code situation.
Front/Rear bumper
disc.
Contact your service
provider for repair
before using.
- Internal bumper failure - Contact service provider
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