11
Problem
Possible Causes
What to do
Warning:
Common
Faults
and
Fault
Dropping
Steam Oven
The problems listed in below table are the common malfunctions. Follow the instructions to confirm and deal
with the problem. If the problem still occurs or the cause could not be determined, contact the local after-sales
service department.For your personal safe, hereby reminds you: do not disassemble the unit for repair on your
own.
Steam oven will not
start to work
Display panel will not
come up
Light will not come on
Leak gas or water
during working
Display problem
Screen becomes black
suddenly during working
Water tank is unable to
pop out.
Incorrect heating
Display problem
Display problem
Check if power is cut or the unit is
correctly plugged in
Power is not connected or the PCB
malfunctions
Power is not connected or bulb failure
Door is not closed. Door seal is not
installed in place or damaged.
Water tank needs more water. Tank
was not pushed in place or the water
level check switch fails
Upper fan malfunctions
Push rod motor failure.
Heating plate or connection wire
failure
Temperature sensor inside the oven
malfunction
Communication failure (Connection
wire of the display panel fails)
Use after the power is connected.
Check the power connection or contact
the qualified personnel for repair
Check the power connection or replace
the bulb
Check if the door is closed. Reinstall
door seal or contact the qualified
personnel for repair.
Add more water or contact the qualified
personnel for repair.
Contact the qualified personnel for repair.
Contact the qualified personnel for repair.
Contact the qualified personnel for repair.
Contact the qualified personnel for repair.
Contact the qualified personnel for repair.
Before use, push the water tank in place. During cleaning process, do not block the inlet with foreign material.
If the above problems could not be solved, contact ROBAM service center or the distributor. Disassembly by
unqualified personnel is not allowed.