25
Pans do not become
hot and appears in
the display.
The induction hob cannot
detect the pan because it is
not
suitable for induction cooking.
The induction hob cannot
detect the pan because it is
too small for the cooking zone
or not properly centred on it.
Use cookware suitable for
induction cooking. See section
‘Choosing the right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
The induction hob or
a cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Troubleshooting
If an abnormality comes up, the induction hob will enter the protective state automatically
and display corresponding protective codes:
Problem
Possible causes
What to do
F3/F4
Temperature sensor of the induction
coil failure
Please contact the supplier.
F9/FA
Temperature sensor of the IGBT
failure.
Please contact the supplier.
E1/E2
Abnormal supply voltage
Please inspect whether power
supply is normal.
Power on after the power
supply is normal.
E3
High temperature of the induction coil
temperature sensor
Please contact the supplier.
E5
High temperature of the IGBT
temperature sensor
Please restart after the hob cools
down.
The above are the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers and damages to the
induction hob.
