G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e
+ 1 . 9 0 5 . 2 7 2 . 5 6 6 5
Tr o u b l e s h o o t i n g
G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e
+ 1 . 9 0 5 . 2 7 2 . 5 6 6 5
U s i n g Yo u r o n e R o a m
™
S e r v i c e
14
15
Troubleshooting
Q: I cannot receive/make calls
, my phone has
no
signal
, or my display reads
“searching”
. What do I
do?
A:
In any of these cases, there are a number of steps that
you can perform to restore service:
1.
Band Frequency selection
– Use the instructions
provided in this guide to ensure the band frequency
is set for the country you are traveling in. Use
900/1800
for most of Europe, Asia and Africa. Use
1900
for North America, most of South America and
the Caribbean.
2.
Network selection
– If the cellular network you are
currently on is busy, it may prevent incoming or
outgoing calls. Follow these steps to manually change
the network:
On your Motorola Timeport
a. Press
<Menu>
and scroll to
“Network
Selection”
, press
<OK>
.
b. Scroll to
“Available Networks”
, press
<OK>
.
c. Scroll through available networks and select a
network that you are not currently on, press
<OK>
.
d. Place a test call.
On your Motorola V66
a. Press
<Menu>
and scroll to
“Settings”
, press
<Select>
.
b. Scroll to
“Other Settings”,
press
<Select>
.
c. Scroll to
“Network”
, press
<Select>
.
d. Scroll to
“Available Networks”
, press
<Select>
Locking/Unlocking Your Phone’s Keypad
Follow the instructions below to lock your phone’s keypad
to prevent accidental, or unauthorized use of your phone.
On your Motorola Timeport
To lock phone
Press the
<*>
and
<#>
buttons simultaneously.
To unlock phone
Press
<*>
and
<#>
buttons simultaneously.
(While your phone is locked, you can still answer incoming
calls by pressing the
<OK>
button.)
On your Motorola V66
To lock phone
1. Press
<Menu>
.
2. Scroll to
“Settings”
, press
<Select>
.
3. Scroll to
“Security”
, press
<Select>
.
4. Scroll to
“Phone Lock”
, press
<Select>
.
5. Scroll to
“Lock Now”
, press
<Select>
.
6. Screen will prompt you to
“Verify Unlock Code”
,
press
<1234>
, press
<OK
>
.
To unlock phone
Press
<1234>
, press
<OK
>
.
