Troubleshooting 42
Chapter IX Troubleshooting
Please carry out the following operations in case of abnormal operation of
the GPS navigator. For further problems, please contact our customer
service center.
Fault
Reason
Solution
Low
battery
Supply external power and
charge the battery.
Startup failure
System down
Reset the GPS navigator.
Sudden
power
cut Low
battery
Supply external power and
charge the battery.
Low backlight
Turn up the backlight.
No/ vague display
Backlight off
Tap the screen with the touch
pan.
Incorrect tapping
response
Touch screen
not calibrated
Recalibrate the screen.
Low volume
Turn up the volume.
No sounds
Poor contact of
earphone
Connect the earphone.
Communication
with PC
Poor USB
connection
Connect the USB cable.
GPS signals
reception failure
Poor GPS signal About 3 minutes are needed for
low intensity of local GPS
satellite signal.
Loss of map data
Accidental
deletion
Contact your agent or
distributor.
Input a new password after
recovering the GPS data.
Note: This document is for guidance only and the content is subject to
change without notice.
