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IMPORTANT!
Please note that the
eAssist™ function is not designed to save your life, nor act as a
replacement to existing safety and / or emergency services. It is designed to complement
existing protocols and provide extra peace of mind for drivers. We do not guarantee that
eAssist™ will work 100% of the time, due to factors outside of ROAD ANGEL GROUP’s
control. Such factors include, but are not limited to:
The device having an invalid subscription
– eAssist™ will only work if the user/owner
has purchased subscriptions for the device.
ROAD ANGEL has disabled
eAssist™ on your device due to too many false calls to
SOC.
Poor, limited or no mobile phone (GPRS or GSM) coverage.
Poor, limited or no GPS signal.
Low battery charge resulting in the substandard or reduced performance of the device.
The device being switched off -
eAssist™ will only work if the device is switched on.
If there is a problem with the call including distortion, drop-out, or general problems
and/or issues with the mobile phone network (if the device is unable to contact SOC it
will attempt to call 999 instead).
If the unit has been damaged in an incident, rendering the
eAssist™ feature inoperative.
Faults within the device due to incorrect installation or modification.
Other general manufacturing faults of the device.
We recommend that ROAD ANGEL Gem+ is connected to a power supply within the vehicle
at all times when in use, either by using the supplied 12 volt
‘cigarette’ charger or by
hardwiring the unit into the vehicle using a hardwire kit. When your ROAD ANGEL Gem+ is
not in use, ensure that the unit is switched off to avoid the possibility of false alerts.
ROAD ANGEL GROUP will not be held liable for any injuries or deaths resulting from the use,
misuse, or substandard performance of the
eAssist™ feature, or the ROAD ANGEL Gem+
product in general.
Summary of Contents for Gem+
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