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TO GET WARRANTY SERVICE
To obtain service under this warranty, you must first contact RMS Customer Service at (866)
653-8337 to obtain a Warranty Return Authorization. You will then need to return the product
through the RMS Dealer or Distributor where the product was originally purchased, together
with proof of purchase and installation date, failure date, and supporting installation data. Un-
less otherwise provided, the Dealer or Distributor will contact RMS for instructions on return-
ing the product. Any defective product to be returned to RMS must be sent freight prepaid;
documentation supporting the warranty claim and/or a Return Material Authorization must be
included if so instructed.
RMS WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, OR
EXPENSES ARISING FROM INSTALLATION, USE, OR ANY OTHER CAUSES. THERE ARE NO EXPRESS
OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE, WHICH EXTEND BEYOND THOSE WARRANTIES DESCRIBED OR REFERRED TO ABOVE. THIS
LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY RMS WITH RESPECT
TO THE PRODUCT, AND IS GIVEN IN LIEU OF ANY OTHER WARRANTY. TO THE EXTENT ALLOWED
BY APPLICABLE LAW, ANY AND ALL EXPRESS OR IMPLIED WARRANTIES NOT SET FORTH HEREIN
ARE WAIVED AND DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE. RMS LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED
SOLELY TO THOSE LIABILITIES SET FORTH ABOVE. IN THE EVENT THAT ANY PROVISION OF THIS
LIMITED WARRANTY SHOULD BE OR BECOME INVALID OR UNENFORCEABLE UNDER APPLICABLE
LAW, THE REMAINING TERMS AND CONDITIONS HEREOF SHALL REMAIN IN FULL FORCE AND
EFFECT AND SUCH INVALID OR UNENFORCEABLE PROVISION SHALL BE CONSTRUED IN SUCH A
MANNER AS TO BE VALID AND ENFORCEABLE.
Warranty Registration
It is imperative that you complete the warranty registration process. This not only registers your
UV disinfection system for the provided manufacturer’s warranty, but also allows the factory to
provide you with any important product updates or technical bulletins concerning your product.
The registration process is a simple process and can ONLY be done online at www.uv-warranty.
com. Please ensure that ALL information is filled in, including a valid e-mail address. PLEASE
NOTE: This information is for the sole purpose of technical support for your disinfection system
and will not be used, or sold, to any other organisation for any other purpose.
