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Limited Warranty Statement:
Products manufactured by Van Isle Water are warranted to the original user only to be free of
defects in material and workmanship for a period as specified below. This warranty only applies
to the original purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel reactors, from the date of original
purchase, or installation (proper documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of
original purchase, or installation (proper documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all ultraviolet lamps, UV sensors and quartz sleeves
from the date of original purchase, or installation (proper documentation required for
verification).
This LIGHTWAVE Ultraviolet Disinfection System will be repaired or replaced, at our sole option,
providing that the ultraviolet system or any component is defective in materials or workmanship
for the periods outlined above and subject to the “Limitations of Warranty” as outlined below.
LIGHTWAVE’s liability under this warranty shall be limited to repairing or replacing the product,
without charge, F.O.B. LIGHTWAVE’s closest Distribution Facility or authorized service depot.
LIGHTWAVE will not be liable for any costs of removal, installation, transportation, or any other
charges which may arise in connection with a warranty claim. LIGHTWAVE will not be liable for
damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse,
unauthorized alteration or repair, or if the product was not installed in accordance with the
Manufacturers printed installation and operating instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
• Water Quality Parameters lie outside of the following ranges
• Hardness > 120 mg/L (7 gpg)
• Iron > 0.3 mg/L (ppm)
• Manganese > 0.05 mg/L (ppm)
• Tannins > 0.1 mg/L (ppm)
• Turbidity > 1 NTU
• Transmittance (UVT) < 75%
• A product that has been incorrectly installed according to the technical installation
manual.
• A product that has been modified in any manner, unless approved by the manufacturer.
• A product where the serial number has been altered defaced or removed.
• Damage caused by the use of parts that are not compatible, suitable and/or authorized
by LIGHTWAVE for use with the product (e.g. non-original lamps or sleeves).
