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Chapter 6    Troubleshooting       

Useful Tutorials 
Help and Support 

 

 

 

 

 

 

Questions and Answers 

      Before 

Contacting 

RM 

Contact RM 
 

Appendix  

 

 

 

 

 

 

Safety Notices   

      Regulatory 

Compliance 

 

 

 

 

 

 

 

 

Summary of Contents for RTAB910

Page 1: ...RM Tablet PC User Guide RTAB910...

Page 2: ...s Turning On Off the Tablet Putting the Tablet in Standby Mode Changing New Battery Hot Swap Time Process Calibrating Screen for Stylus Accuracy Adjusting Screen Brightness Selecting Screen Orientatio...

Page 3: ...Chapter 6 Troubleshooting Useful Tutorials Help and Support Questions and Answers Before Contacting RM Contact RM Appendix Safety Notices Regulatory Compliance...

Page 4: ...ions There are a vast number of benefits the Tablet PC has to offer These include The user centered design of the PC which allows the user the convenience of resting a hand on the Tablet PC while writ...

Page 5: ...l advantage of the Tablet PC To preserve the RM Tablet PC in the best possible condition the following safety measures should be observed Note View the PC screen from 15 to 18 away Note For comfortabl...

Page 6: ...f extreme cold dampness or wetness Inventory Checklist Tablet PC x 1 4 cell Lithium Battery Pack x 1 Stylus x 1 Stylus Cord x 1 Modem Cable x 1 AC Adapter x 1 AC power cord and plug x1 CD x 2 Mini VGA...

Page 7: ...Chapter 2 Around the Tablet PC This section briefly explains some of the hardware features on the Tablet PCc Power Button Finger Print Sensor RTAB910 T01model only Joystick Button Front View...

Page 8: ...tem Label System Reset Rear View of the Tablet Hard Disk Cover Flash card slot RTAB910 T01 model only Stylus Cord anchor point Kensington Lock attachment point PCMCIA 1x Type II Slot RTAB910 T01 model...

Page 9: ...DC Input Docking Station Port Bottom Side View of the Tablet Network Port Headphone Socket VGA Port USB Port Microphone Socket Modem Port Right Side View of the Tablet...

Page 10: ...ndby mode this light flashes slowly If this light is off the Tablet PC is OFF Hard Drive Indicator A flashing green light indicates that the PC hard drive is operating Battery Indicator A flashing red...

Page 11: ...light goes out The illustration below shows you the setup process 1 The Tablet PC its 4 cell Lithium Battery Pack may be delivered unattached If not skip to step 4 2 Unlock battery switch by pushing...

Page 12: ...ds for battery detection before turning the Tablet PC on Using the Stylus The Tablet PC stylus provides the same functionality as a conventional mouse The mouse cursor will move with the stylus tip as...

Page 13: ...are 3 methods to turn off the Tablet PC and these are Go to Start Turn Off Computer Turn Off 1 The Tablet PC can also be switched off using the power button in two ways A quick press and release of t...

Page 14: ...s pressed see above section Hibernation can be selected by depressing the shift key either on the onscreen keyboard or an external USB keyboard when selecting Shutdown If this option is not available...

Page 15: ...the system even when AC power is not available When the battery light starts flashing and the battery needs to be changed in order to save any work follow the steps below 1 Unplug everything from the...

Page 16: ...ugh calibration To do this select the type of screen orientation that requires calibration Landscape or portrait Go to Start Control Panel Tablet and Pen Settings Settings 1 Select the appropriate scr...

Page 17: ...ed in There are 2 methods to adjust the screen brightness The adjustment can be made by selecting Start Control Panel Tablet and Pen Settings Display Alternatively double tap on the Tablet and Pen Set...

Page 18: ...t views indicate taller than wide screens There are 2 ways to select your screen orientation 1 Go to Start Control Panel Tablet and Pen Settings Display 2 The screen rotational button can also be used...

Page 19: ...nge Screen Orientation is selected from the Change Tablet and Pen Settings Projecting Materials on to an external screen or projector To enable the external monitor output connect the VGA converter to...

Page 20: ...screen The Extended Desktop option extends the Tablet PC desktop across both the Tablet PC screen and the external monitor It is useful to use a mouse when this mode is used as the stylus cannot be u...

Page 21: ...n be modified The buttons icons represent the primary functions Both types of functions can be used for the logon process and after the PC has booted to the desktop Button Functions During XP logon If...

Page 22: ...t operation Enter Key press joystick into tablet is the same as an enter key on a keyboard Down on joystick Tab key Up on joystick Tab key in opposite direction Windows Security Key launches the Windo...

Page 23: ...k Right functions as the right cursor Joystick Left functions as the left cursor Joystick Depress press joystick into tablet functions as the Enter key Tablet PC Input Panel launches the Input Panel J...

Page 24: ...pens up Outlook Express Escape Key functions as Alt Escape that send your current window to the background Up press on joystick has the Page Up function Down press on joystick has the Page Down functi...

Page 25: ...e Tablet and Pen Settings in the system tray and the Tablet Buttons menu also appears 2 Select one of the four buttons for the appropriate function that you require to change Under Tablet Buttons ther...

Page 26: ...PC in use Important Do not cover over the Tablet PC or obstruct any of the air vents on the Tablet PC while it is on or while it is off but connected to the AC adapter Overheating can permanently dam...

Page 27: ...designed especially to help the user learn about the new Tablet PC features See below for 2 methods of finding help to operate the Tablet PC software 2 1 This window appears on screen when system fir...

Page 28: ...The basics to start using the Tablet PC are shown in this guide...

Page 29: ...Help and Support There is more information about the Tablet PC in the Help and Support Center Go to Start Help and Support Center...

Page 30: ...s Load the Default Setting from the BIOS Setup Before Calling for Help If your technical problem s still persist you can contact RM Technical Support However you need to have these 5 items ready first...

Page 31: ...4 Locate and record BIOS EC Rev information Contact RM Contact RM through the support web site http www rm com support Or phone RM Support on 08709 202 202...

Page 32: ...nheit 45 degrees Celsius To purchase a replacement battery contact RM Do not expose the battery pack to high storage temperatures above 140 degrees Fahrenheit 60 degrees Celsius When discarding a batt...

Page 33: ...C Desktop System Tray Start Button Taskbar Control Panel Views You can view the Control Panel in 2 views Category and Classic To select between the two views follow the steps below 1 Go to Start Contr...

Page 34: ...ew of the Control Panel Below You can tap to change from the current Classic view to Category view 2 Left Category view of the Control Panel Below You can tap to change from the current Category view...

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