REPAIRS
Servicing should always be done by a professional clock repairman.
PACKING YOUR CLOCK FOR SHIPMENT
• Unhook weights and pendulum; wind chains so that the brass hooks return to
the bottom of the clock case.
• Move the wire latch to lock the cuckoo door.
• Open the back panel and place bellow clips on bellows (see diagram on p.2).
If you cannot locate original bellow clips, fashion a substitute with paper clips
to keep the bellows closed and prevent damage during transportation. Place a
strip of paper through the spiral gong wire located on the inside back panel (see
diagram) to keep it silent during shipping.
• Secure chains to keep them on the sprocket wheel and avoid tangling within
the clock mechanism. A simple way to secure the chains is to extend them to
their full length and wrap them carefully around the outside of the clock. Be sure
there is no pressure on delicate carvings, waterwheels or other moving parts,
however.
Then, to keep tension on the chains, attach a rubber band to each of the round
brass washers on the ends of the chains and hook the other ends of the rubber-
bands to the clock to keep the chains taut.
Another effective method of securing the chains and keeping them on the
sprocket wheel is to insert a straight piece of wire, pipe cleaner or twist-tie
through the chain links as close to the base of the clock as possible as in the
original packaging. The loose chain ends can then be placed in a bag or wrapped
in paper to keep them from becoming entangled in the mechanisms.
• Pack the clock securely in its original box or a sturdy box large enough to al-
low for packing material, such as bubble wrap, to protect the carvings. Avoid use
of packing material which may crumble and allow small debris to contaminate
the mechanism. Seal the box and place it in a larger, sturdy box, using packing
material to secure the smaller box with the larger one.
• If returning your clock to a clock service center for repairs,
send the clock
without the weights and headboard.
Enclose a note indicating the number
stamped on your weights, i.e. 275, 320, 375, 420, 1260, 1500 or 1750. Wooden
weights may not be numbered. Please indicate the nature of the problem and the
address to which the clock should be returned. Be sure to insure your clock for
its proper value and, if the repair is covered under your warranty, enclose a copy
of your sales receipt.
