Have questions? Call
800-USA-1-USA
(800-872-1872) or visit our website at
www.ritron.com
WHAT THIS WARRANTY COVERS
RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or
workmanship in
RITRON Radios, Rechargeable Batteries and Accessories
under normal use and
service during the applicable warranty period (as stated below). "Accessories" means antennas, holsters,
chargers, earphones, speaker/microphones and items contained in the programming and programming/
service kits. Rechargeable batteries will be replaced during the applicable warranty period only if leakage
occurs or the batteries drop below 75% of rated capacity.
WHAT IS COVERED
FOR HOW LONG
WHAT RITRON WILL DO
Portable JMX/ SST
1 year
*
During the first year after date of purchase,Series
Radios
RITRON will repair or replace the defective
product, at RITRON's option, parts and
labor included at no charge.
RITRON Rechargeable
1 year
*
RITRON will replace the defective battery
Batteries
Accessories
90 days
*
*
After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other RITRON products;
• Installation, maintenance or service of the product, unless this is covered by a separate written
agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the covered product, or
defects or damage from the use of the covered product with equipment that is not covered (such as
defects or damage from the charging or use of batteries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God,
- the use of covered products other than in normal and customary manner or,
- improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized
disassembly, repair or modification prevents inspection and testing necessary to validate warranty
claims;
• Defects or damages in which the serial number has been removed, altered or defaced.
• Batteries if any of the seals are not intact.
IMPORTANT:
This warranty sets forth the full extent of RITRON’s express responsibilities regarding the
covered products, and is given in lieu of all other express warranties. What RITRON has agreed to do
above is your sole and exclusive remedy. No person is authorized to make any other warranty to you on
behalf of RITRON. Warranties implied by state law, such as implied warranties of merchantability and
fitness for a particular purpose, are limited to the duration of this limited warranty as it applies to the covered
product. Incidental and consequential damages are not recoverable under this warranty (this includes loss of
use or time, inconvenience, business interruption, commercial loss, lost profits or savings).
Some states
do not allow the exclusion or limitation of incidental or consequential damages, or limitation on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
Because each covered product system is unique, RITRON disclaims liability for range, coverage, or
operation of the system as a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY
This warranty is given only to the purchaser or lessee of covered products when acquired for use, not resale.
This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE
To receive warranty service, you MUST deliver or send the defective product, delivery costs and insurance
prepaid, within the applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel, Indiana
46032, Attention: Warranty Department.
Please point out the nature of the defect in as much detail as you can.
You MUST retain your sales or lease
receipt (or other written evidence of the date of purchase) and deliver it along with the product.
If
RITRON chooses to repair or replace a defective product, RITRON may replace the product or any part or
component with reconditioned product, parts or components. Replacements are covered for the balance of the
original applicable warranty period. All replaced covered products, parts or components become RITRON’s
property.
RIGHTS TO SOFTWARE RETAINED
Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any RITRON software
contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a limited
non-exclusive, transferable right to use the RITRON software only in conjunction with covered products. No
other license or right to the RITRON software is granted or permitted.
YOUR RIGHTS UNDER STATE LAW
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
WHERE THIS WARRANTY IS VALID
This warranty is valid only within the United States, the District of Columbia and Puerto Rico.
RITRON, INC. LIMITED WARRANTY
14500036_111902.p65
11/25/02, 10:01 AM
15
