WHAT THIS WARRANTY COVERS
RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or
workmanship in RITRON Radios and Accessories under normal use and service during the
applicable warranty period (as stated below). "Accessories" means antennas, holsters, chargers,
earphones, speaker/microphones and items contained in the programming and programming/
service kits.
WHAT IS COVERED
FOR HOW LONG
WHAT RITRON WILL DO
JBS/ PBS/ SBS
1 year*
During the first year after date of purchase,
Series Radios
RITRON will repair or replace the defective
product, at RITRON's option, parts and
labor included at no charge.
Accessories
90 days*
*
After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other RITRON
products;
• Installation, maintenance or service of the product, unless this is covered by a separate written
agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the covered product, or
defects or damage from the use of the covered product with equipment that is not covered (such as
defects or damage from the charging or use of batteries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
- misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God,
- the use of covered products other than in normal and customary manner or,
- improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized
disassembly, repair or modification prevents inspection and testing necessary to validate warranty
claims;
• Defects or damages in which the serial number has been removed, altered or defaced.
IMPORTANT:
This warranty sets forth the full extent of RITRON’s express responsibilities
regarding the covered products, and is given in lieu of all other express warranties. What
RITRON has agreed to do above is your sole and exclusive remedy. No person is authorized to
make any other warranty to you on behalf of RITRON. Warranties implied by state law, such
RITRON, INC. LIMITED WARRANTY
as implied warranties of merchantability and fitness for a particular purpose, are limited
to the duration of this limited warranty as it applies to the covered product. Incidental
and consequential damages are not recoverable under this warranty (this includes loss
of use or time, inconvenience, business interruption, commercial loss, lost profits or
savings). Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to you. Because each covered product
system is unique, RITRON disclaims liability for range, coverage, or operation of the
system as a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY
This warranty is given only to the purchaser or lessee of covered products when acquired
for use, not resale. This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE
To receive warranty service, you MUST deliver or send the defective product, delivery costs
and insurance prepaid, within the applicable warranty period, to RITRON, INC., 505 West
Carmel Drive, Carmel, Indiana 46032, Attention: Warranty Department.
Please point out the nature of the defect in as much detail as you can. You MUST retain your
sales or lease receipt (or other written evidence of the date of purchase) and deliver it
along with the product.
If RITRON chooses to repair or replace a defective product,
RITRON may replace the product or any part or component with reconditioned product,
parts or components. Replacements are covered for the balance of the original applicable
warranty period. All replaced covered products, parts or components become RITRON’s
property.
RIGHTS TO SOFTWARE RETAINED
Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any
RITRON software contained in covered products are and shall remain in RITRON. RITRON
nevertheless grants you a limited non-exclusive, transferable right to use the RITRON software
only in conjunction with covered products. No other license or right to the RITRON software is
granted or permitted.
YOUR RIGHTS UNDER STATE LAW
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
WHERE THIS WARRANTY IS VALID
This warranty is valid only within the United States, the District of Columbia and Puerto Rico.
