Trouble Shooting
Problem
Solution
Ice in Trough
Check fuses or circuit breakers.
Check all heating elements to make sure they are heating.
Adjust thermostat to higher temperature.
Check for voltage to fountain.
Valve Freezing
Check that cable heater is installed properly and fastened around valve.
Check for air gaps where a cold wind can reach the valve.
Supply line Freezing
Check that the cable heater is uncoiled and fastened around valve and supply line.
Check that supply piping is centered in riser tube and not touching the sides.
Check that riser tube is free of water and mud that may cause freezing.
Check that flexible hose does not touch side of casing or frame.
Check for air gaps between casing and concrete floor.
Valve won’t stop dripping
Check the float adjustment. Check that float is not water logged or rubbing sides.
Check for excessive water supply pressure.
Disassemble valve and check for sand or mineral build-up on valve rubber. Check
valve orifice outlet for wear and damage. A screen or filter may be required with
sandy or scaly water.
Turn valve rubber over and re-assemble.
Low water flow
Check that valve inlet is not plugged or supply hose is not kinked.
Check system pressure and water flow from supply line.
Check that shutoff valves are fully open.
1/2” Valve:
Valve Rubber
Pin must be pushed
out of valve to disassemble
ULTRA-Fount Instruction Manual
6
August 13, 2022