trouBlesHootInG Q&a
Q: when closing the spa, the lifter stops as soon as
the rear cover settles down.
a:
The stop nut in the carriage mechanism is not
adjusted correctly. The controller misinterprets
the wrongly tilted front cover as an obstacle since the
cover does not move down freely.
Use an allen key to adjust the stop nut inside the
carbon support:
The setup is correct when the forward cover, when
laterally viewed is a few degrees tilted towards the
front spa panel and when the back cover rests flat on
the spa shell.
Start adjustment on one side. Once the correct position
of the nut is located, copy that adjustment to the other
side. Close the spa and open again. Check for correct
tilt and if necessary repeat above steps.
Q: I see a small imbalance between the carbon arms
when opening the spa.
a:
The drive is loose.
Open the spa half way until the forward cover is tilted
approximately vertical.
Take off the circlip from the slider pin and disconnect
the slider form the dowel pin.
Move the arm manually forward and back and check
the possible travel distance. Max allowed swivel is
15mm (approx. 1/2 inch) at the tip of the arm.
If the distance is greater, unscrew the black drive cap.
Check the tightness of center allen screw. If the screw
is loose, move the arm manually forward and back
while tightening the screw.
The possible way of travel will become more narrow
while tightening the screw. Tighten the screw firmly.
Put the black drive cap in place and reconnect the slider
to the pin, put on the circlip. Initiate a manual alignment.
Q: I cannot control my spa lifter with the smart key.
The App control works fine.
a:
The Bluetooth remote control signal overides the
Smart key and the App control has priority.
Always close the App remote control screen when not
in use in order to be able to control the lifter on the
Smart key panel properly.
Q: there was a metallic noise and suddenly one drive
is loose.
a:
Lifter loading revealed an installation fault. When
the drive was put in position on the drive base,
the corresponding cogs of the drive base and the
mounting bracket were not aligned properly.
A change in lifter load or an overload condition aligned
the cogs and the resulting gap between the surfaces
allows the drive to move.
See also Q&A - Imbalance between arms when
opening, for corrective action.
Q: the cover is twisted and I don’t know how to
rectify it.
a:
The safety mechanism has unlocked on one side to
protect the spa and lifter from permanent damage.
Push the upper carbon arm down to cancel out the
unlock force and to level the cover, then simply close
the spa with the Smart key.
Q: In the full open position my dog jumped on the
cover and the cover moved down. the cover is
symmetricly lower than it should be.
a:
The safety mechanism unlocked on both sides to
protect spa and lifter from permanent damage.
Simply close the spa and the control will automatically
realign the lifter system.
Q: the cover lifter is working when closing only.
I cannot open the spa.
a:
The position counter data is corrupt. Simply initiate
a manual alignment with the Smart key to solve this
problem - see Manual alignment section below.
Q: my foldaway lifts the mid section of the cover
before the front cover raises.
a:
The front cover is stuck to the spa shell e.g. after a
longer period of not using the spa or in cold weather,
when moisture between the cover and the spa freezes.
Stop the lifter and manually pull the front cover by the
handle gently upwards in order to detach the cover
from the spa surface.
manual alIGnment
Under normal conditions there is no need to manual
align the system. Autohome eliminates minor
synchronization errors and deviations in position
sensor data during each closing.
However, a manual alignment can be initiated by
turning the smart key clockwise approx. 180 degrees
(3 short beep) and back within 2 seconds to the
original position.
One long beep confirms the action. The LED
illumination will change to green blinking for
approximately 4 seconds.
While in progress, the LED illuminates blue. The
alignment is finished when the illumination changes
back to green.
The alignment can be stopped any time by
undocking the smart key.
fuses
The transformer has an integrated thermal fuse that
cuts power upon reaching a temperature of
approximately 105° C and resets automatically after
cool down. The mains terminal block in the control
box has a integrated fuse 20 x 5mm rated 6,3A.
OPTIONAL FOLDAwAY COVER LIFTER
20
21