Rinnai Australia
17
Operation Manual
CARE AND MAINTENANCE
TROUBLE SHOOTING CHECKLIST
Use the following chart to help determine whether a service call is required, however if you are unsure about the
way your heater is operating, contact Rinnai or your local agent.
ERROR CODES
Fault Condition
Probable Cause
No Display
on re
mote
No
i
g
ni
tio
n
or
c
o
n
trol
pa
n
e
l in
di
ca
to
rs
Burners fail to ignite
Co
mbu
s
ti
on
s
top
s
duri
n
g
op
e
ra
tio
n
Sme
ll
of gas
Remo
te c
ont
ro
l
do
esn
’t wo
rk
Possible Remedy
Not plugged in or turned off.
Plug in power cord or press On/Off
button.
Mains power failure.
Use power failure reset procedure on page 11.
(Initial Install) Air in gas pipe.
Installer to purge air from gas supply.
Filter obstructed.
Remove and clean filters.
Gas escape.
Isolate gas supply, call Rinnai service, contacts on
back page.
On Timer set.
Use the Override as described on page 14.
Lock set.
Cancel Lock as described on page 14.
Gas supply turned off.
Turn gas supply on at the meter or cylinder.
Flat batteries.
Replace remote control batteries 2 x 1.5v (AAA).
Remote Control lock-up due to mis
operations such as the remote signal
being out of range, incorrectly aimed
or obstructed.
Press the STANDBY/ON
button.
Your Rinnai Flamefire is also fitted with self diagnostic electronics that monitor the
appliance during start-up and operation.
Should a fault occur the Flamefire will shut down, the fault that has caused the shut down
will be indicated by a pair of flashing digits in the Error Display
window and a ‘RED’
flashing Operation Indicator
.
Refer to the table below for probable cause and the suggested remedy.
Code
Probable Cause
Suggested Remedy
00
Mains power failure
To reset the heater, press the On/Off
button twice or use the
remote control and press the STANDBY/ON
button once for
stand-by mode, press the STANDBY/ON
button a second time
to set the heater to On.
11
Ignition failure
Check gas supply is turned on, switch the heater to Standby and
then On again.
If the error persists a service call will be required.
12
Incomplete combustion
Check gas supply is turned on, switch the heater to Standby and
then On again.
If the error persists contact Rinnai.
14
Filter Blockage / Overheat
Clean filters,
if the error persists a service call will be required.
16
Room overheat
Lower room temp to below 40°C.
31
Room temperature sensor faulty
A service call will be required.
32
Overheat temperature sensor faulty
A service call will be required.
33
Overheat temperature sensor faulty
A service call will be required.
53
Spark sensor faulty
A service call will be required.
61
Combustion fan motor faulty
A service call will be required.
71
Solenoids faulty
A service call will be required.
72
Flame detection circuit fault
A service call will be required.
73
Communication error
A service call will be required.
11
10
8
7
8
1
STANDBY
ON
11
11
11
