background image

Power interruption during Bath fill (Water will not flow when 
power returns) 

Turn off all hot water taps. Press ON/OFF twice. 

03 

Error Codes 

Ensure Rinnai approved venting materials are being used. 

Check that nothing is blocking the flue inlet or exhaust. 

Check all vent components for proper connections. 

Ensure vent length is within limits. 

Ensure condensation collar was installed correctly. 

Verify dip switches are set properly. 

Check fan for blockage. 

Air Supply or Exhaust Blockage 

Check that the gas is turned on at the water heater and gas 
meter. Check for obstructions in the flue outlet. 

Ensure gas line, meter, and/or regulator is sized properly. 

Ensure gas type and pressure is correct. 

Bleed all air from gas lines. 

Ensure proper Rinnai venting material was installed. 

Ensure condensation collar was installed properly. 

Ensure vent length is within limits. 

Verify dip switches are set properly. 

Ensure appliance is properly grounded. 

Disconnect keypad. 

Disconnect EZConnect or MSA controls to isolate the problem. 

Check power supply for loose connections. 

Check power supply for proper voltage and voltage drops. 

Ensure flame rod wire is connected. 

Check flame rod for carbon build-up. 

Disconnect and re-connect all wiring harnesses on unit and PC 
board. 

Check all components for electrical short. 

Check gas solenoid valves for open or short circuits. 

Remove burner plate and inspect burner surface for 
condensation or debris. 

Flame Failure 

Service Call 

No burner operation during freeze protection mode 

02 

10 

Check that the gas is turned on at the water heater, gas meter, 
or cylinder. 

Ensure gas type and pressure is correct. 

Ensure gas line, meter, and/or regulator is sized properly. 

Bleed all air from gas lines. 

Verify dip switches are set properly. 

Ensure appliance is properly grounded. 

Disconnect EZConnect or MSA controls to isolate the problem. 

Ensure igniter is operational. 

Check igniter wiring harness for damage. 

Check gas solenoid valves for open or short circuits. 

Remove burner cover and ensure all burners are properly 
seated. 

Remove burner plate and inspect burner surface for 
condensation or debris. 

No Ignition 

11 

Check gas type of unit and ensure it matches gas type being 
used. 

Check for restrictions in air flow around unit and vent terminal. 

Check for low water flow in a circulating system causing short-
cycling. 

Ensure dip switches are set to the proper position. 

Check for foreign materials in combustion chamber and/or 
exhaust piping. 

Check heat exchanger for cracks and/or separations. 

Check heat exchanger surface for hot spots which indicate 
blockage due to scale build up.  Refer to instructions in manual 
for flushing heat exchanger. 

Measure resistance of safety circuit. 

Ensure high fire and low fire manifold pressure is correct. 

Check for improper conversion of product. 

Thermal Fuse 

14 

Check for restrictions in air flow around unit and vent terminal. 

Check for low water flow in a circulating system causing short-
cycling. 

Check for foreign materials in combustion chamber and/or 
exhaust piping. 

Check for clogged heat exchanger. 

Over Temperature Warning 

16 

Check sensor wiring for damage. 

Measure resistance of sensor. 

Clean sensor of scale build up. 

Replace sensor. 

Outgoing Water Temperature Sensor Fault 

32 

Check sensor wiring for damage. 

Measure resistance of sensor. 

Clean sensor of scale build up. 

Replace sensor. 

Heat Exchanger Outgoing Temperature Sensor Fault 

33 

Check for restrictions in air flow around unit and vent terminal. 

Check sensor wiring for damage. 

Measure resistance of sensor. 

Clean sensor of scale build up. 

Ensure fan blade is tight on motor shaft and is in good 
condition. 

Replace sensor. 

Combustion Air Temperature Sensor Fault 

34 

Check modulating gas solenoid valve wiring harness for loose 
or damage terminals. 

Measure resistance of valve coil. 

Modulating Solenoid Valve Signal Abnormal 

52 

Ensure fan will turn freely. 

Check wiring harness to motor for damaged and/or loose 
connections. 

Measure resistance of motor winding. 

Combustion Fan Failure 

61 

If blank screen is present on remote control then the flow control 
has shorted out.  Unplug flow control.  If remote lights up and unit 
starts operating then replace flow control assembly. 

Water Flow Servo Faulty (does not stop flow properly) 

65 

Check wiring harness to all solenoids for damage and/or loose 
connections. 

Measure resistance of each solenoid valve coil. 

SV0, SV1, SV2, and SV3 Solenoid Valve Circuit Fault 

71 

Ensure flame rod is touching flame when unit fires. 

Check all wiring to flame rod for damage. 

Remove flame rod and check for carbon build-up; clean with 
sand paper. 

Check inside burner chamber for any foreign material blocking 
flame at flame rod. 

Measure micro amp output of sensor circuit with flame present. 

Replace flame rod. 

 

Flame Sensing Device Fault 

72 

Flush heat exchanger.  Refer to instructions in manual. 

Replace heat exchanger. 

Scale Build-up in Heat Exchanger   (when checking 
maintenance code history “00” is substituted for “LC”) 

LC 

Clean inlet water supply filter. 

On new installations ensure hot and cold water lines are not 
reversed. 

Check for bleed over. Isolate unit from building by turning off 
hot water line to building.  Isolate the circulating system if 
present.  Open your pressure relief valve; if unit fires, there is 
bleed over in your plumbing. 

Ensure you have at least the minimum flow rate required to fire 
unit. 

Ensure turbine spins freely. 

Measure the resistance of the water flow control sensor. 

Remote control does not light up but you have 12 VDC at the 
terminals for controls. 

No Code   (Nothing happens when water flow is activated.) 

12 

Wiring Diagram

Gas Pressure Setting 

Remote Controller 

Water

Inlet Max.

Gas Inlet
Min./Max

Forced Low

Table 1

Forced High

NAT.G

5"W.C.

/10.5"W.C.

8"W.C.

/13.5"W.C.

LPG

NAT.G

LPG

NAT.G

LPG

150 PSI

0.65"W.C. 0.80"W.C. 2.8"W.C. 3.8"W.C.

R98LSe

R98LSe-ASME

APPLIANCE OPERATING PRESSURES

U273-1364(00)

Dip Switches Settings

SW

NOTES

No.

2

3

Level 0

0-2000ft

(0-610m)

High Altitude

Level 1

2001-5200ft

(610-1585m)

Level 2

5201-7800ft

(1585-2377m)

Level 3

7801-10200ft

(2377-3109m)

Off

On

On

Off

On

On

Off

Off

Adjust switches 2 and 3 in the bank of 8 depending on 
your altitude according to the table below.

The original PC boards on the water heaters do not 
have the bank of 6 dip switches.  Only spare PC 
boards have this bank.

High Altitude

NAT.G

LPG

R98LSe
R98LSe-ASME

1

O

F
F

2
3
4
5
6
7
8

ON

O

F
F

ON

O

F
F

3
4
5
6
7
8

ON

O

F
F

ON

1
2

6

5

4

3

2

1

1
2
3
4
5
6

should read 5"W.C. - 10.5"W.C. on Natural Gas and 8"W.C. - 13.5"W.C.

WARNING

DO NOT adjust the other dip switches unless specifically instructed 
to do so.  Incorrect Dip Switch Settings can cause the Rinnai water 
heater to operate in an unsafe condition and may damage the water 
heater and void the warranty.

(Ensure gas pressure check under Commissioning has been completed 
first !)

Check gas type using data plate on side of unit.
If using spare PC board, check gas type switches (Fig.1) are in the 
correct position. (dip switch 1 of SW2 ‘ON’ = NG, ‘OFF’ = LPG)
See Dip Switch Settings section below.

Note: ‘ON’ towards right, ‘OFF’ towards left.

Set the Rinnai Water Heater to ‘Forced Low’ combustion by setting 
No.7 dip switch of the (SW1) set of dip switches to ‘ON’. (Fig.3).

controller,

R98LSe(VA3237W)
R98LSe-ASME

070 00012 35237 4

A

3

1

W

3

1

B

1

2

O

F

F

Dip SW1

3

8

7

6

5

4

F

4

W

W

B

1

BK

BK

MIN

MAX

MODULATING VALVE 

CURRENT ADJUSTING

Gas pressure

F

3

W

W

W

P

W

W

OUTGOING WATER

WATER THERMISTOR

HEAT EXCHANGER

WATER THERMISTOR

Y

BR O

R W

BR

R

O

Y

W

BK

R

W

for REU-EZC

(Optional)

1

13

WATER FLOW

SENSOR

BK

F

2

Y

R

R Y BK

QS

BY-PASS FLOW

CONTROL DEVICE

Y

BK

R

FREEZE PROTECTION

      (OPTIONAL)

G

W

W

P

BL

R

BR

Y

GY

WATER FLOW

CONTROL DEVICE

R BL BR Y GY

G R

R

BL

BR

Y

COMBUSTION FAN

FM

R

BK

Y

W

E

1

W

4

1

Y

BK

R

1

1

MODULATING

SOLENOID VALVE

POV

H

2

O

O

H

7

Y

FLAME ROD

H

3

SV1

H

5

H

4

SV0

O

BK

SV2

BK

P

R

BK

MAIN SOLENOID VALVE

SOLENOID VALVE 1

        (CENTER)

SOLENOID VALVE 2

          (LEFT)

Y

Y

O

BK

O

O

(CN2)

R
P

W

12

1

SOLENOID VALVE 3

         (RIGHT)

H

6

Y

BK

SV3

GY

C

1

IG

GY

GY

IGNITER

GND

GY

FUSE

(3A)

BK
W

AC120VAC120V

HOT

NEUTRAL

HOT

NEUTRAL

GROUND

GND

BK

REMOTE CONTROLLER

SPARK

ELECTRODE

5

4

Spare Parts Only

Gas type

1

2

3

O

F

F

Dip SW2

6

C

D

E

F

G

H

F

1

G

1

(CN3)

(CN4)

(CN1)

(CN12)

(CN5)

(CN7)

(CN9)

 5

 3

D

2

D

1

1

WB

K

WB

K

G/Y

SURGE

PROTECTOR

GND

R

W

RR

H

1

F

6

THERMAL FUSES

OVERHEAT 

SWITCH

R

W

COLOR CODING

W :White

BK:Black

BR:Brown

R :Red

BL:Blue

Y :Yellow

P :Pink

O :Orange

G :Green

GY:Gray

BL

BL

W

W

W

W

W

W

ANTI-FROST 

HEATER

D

5

D

3

FROST SENSING

SWITCH

W W

D

6

W

W

D

4

W

W W

W W

1

F

5

A

1

1

G/Y

Regulator adjustment
screw access plug

Burner
test point

SW1

SW2

High Pressure 
Potentiometer

1

Spare Parts
Only

Troubleshooting 

Outgoing Water Thermistor:

White - White

N / A

See example above F4

3 - 4

Heat Exchanger Temperature Thermistor:

Pink - White

N / A

See example above F3

3 - 11

Surge Protector:

Black - White

108 ~ 132 VAC

N / A

D2

1 - 3

Black - White

108 ~ 132 VAC

N / A

D1

1 - 3

Remote Controls:

Terminals B1

10 ~ 13 VDC

1.5 ~ 3.0 K ohms

B

1 - 3

(SV1, SV2, SV3 and POV) Gas valve and Modulating solenoids:   (Set meter above 2K)

(Main) Pink - Black

Wire color

Voltage

Resistance

Connector #

Pin #'s

11 ~ 13 VDC

24 ~ 28 ohms

H3

6 - 7

(SV1) Black - Red

11 ~ 13 VDC

37 ~ 43 ohms

H4

5 - 6

(SV2) Black - Orange 11 ~ 13 VDC

37 ~ 43 ohms

H5

4 - 6

(M) Water Flow Control Device Servo or Geared Motor:

NOTE: The grey wire listed above turns to black at F connector on the PCB.

Set your meter to the hertz scale. Reading across the white and black wires at terminals 2 and 4
you should read between 60 and 420 hertz.

Grey - Brown

4 ~ 6 VDC

N / A

F5

5 - 7

Red - Blue

11 ~ 13 VDC

22 ~ 28 ohms

F5

9 - 10

(QS) Water Flow Sensor:

Black - Red

11 ~ 13 VDC

5.5 ~ 6.2 K ohms

F2

1 - 3

(IG) Ignition System:

Grey - Grey

90 ~ 110 VAC

N / A

C1

1 - 2

Yellow - Black

4 ~ 7 VDC

1 ~ 1.4 Mega ohms

F2

2 - 3

Thermal Fuse / Overheat Switch:

Red - White

11 ~ 13 VDC

Below 1 ohms

F6

F6 - H12

H1

Grey - Yellow

N / A

N / A

F5

5 - 8

(FM) Combustion Fan Motor:

White - Black

5 ~ 10 VDC

9.2 ~ 9.4 K ohms

E1

2 - 4

Red - Black

6 ~ 45 VDC

N / A

E1

1 - 2

Yellow - Black

11 ~ 13 VDC

3.5 ~ 3.9 K ohms

E1

2 - 3

By-pass Flow Control: 

Orange - White

2 ~ 6 VDC

15 ~ 35 ohms

G1

2 - 5

Yellow - White

(Unit in operating mode)

G1

3 - 5

Brown - White

G1

1 - 5

Red-White - Ground

G1

4 - 5

(SV3) Black - Yellow

11 ~ 13 VDC

37 ~ 43 ohms

H6

3 - 6

(POV) Orange - Orange 2 ~ 15 VDC

67 ~ 81 ohms

H2

9 - 10

This unit has six frost protection heaters mounted at different points inside the unit, to protect 

140

°

F = 2.2 ~ 2.7K

221

°

F = 0.6 ~ 0.8K

  59

°

F = 11.4 ~ 14K

  86

°

F = 6.4 ~ 7.8K

113

°

F = 3.6 ~ 4.5K

This unit has an inline (3) amp glass fuse. Remove the fuse and check continuity through it. If 

Heat Exchanger and Outgoing Water Temperature Thermistors:

#3

Using a voltage meter set on the 200 ohm scale, you should have a resistance reading. The 
heater located on the heat exchanger piping should have a resistance reading of 139 ~ 161 
ohms and the one located in the water flow sensor valve has a resistance reading of 335 ~ 385 
ohms. The one located in the outlet valve has a resistance reading of 335 ~ 385. Voltage 
throughout this circuit should be 120 VAC.

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