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Rinnai Linear 1500, Operation Manual, Page: 15 / 24

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Rinnai Linear 1500 Operation Manual Download Page 15

  Linear operation guide: 13562-B 02-19  |  

 15

Please note

: 

If you think your problem is Wi-Fi related, please lookup/download the Wi-Fi user guide available 

on the Rinnai website, enter Wi-Fi user guide in the search field. There may be a requirement for 

you to reset the Wi-Fi module in the fire. To do this for the Linear make sure the fire is on:

1.  Grab a credit card, or something similar in thickness (non-metallic), and walk up to the fire.

2.  Looking left of centre and down into the Linear you will see a narrow gap with a metal sheet. 

3.  Using your card, gently press down to reset the Wi-Fi module. 

4.  Restart your app and follow the instructions.

If this doesn’t work, switch the power off (at the wall) and then back on again to reset the fire—try a 

couple of times if this doesn’t work the first time.

Using a credit card or something similar 

(non-metallic), press down to reset the Wi-Fi 

module in the fire.

Summary of Contents for Linear 1500

Page 1: ...ation guide Linear collection Gas fires like cars require regular maintenance and servicing For reliable operation Rinnai gas fires should be serviced every two years including inspection of the flue system ...

Page 2: ...ed and serviced by an authorised person being in New Zealand a licensed gasfitter Warning Improper installation adjustment alteration service and maintenance can cause property damage personal injury or loss of life For more information about buying using and servicing of Rinnai appliances call 0800 RINNAI 0800 746 624 Rinnai New Zealand Limited 105 Pavilion Drive Mangere Auckland PO Box 53177 Auc...

Page 3: ...ote 8 Operation using the Wi Fi app 10 Clearances from combustibles 11 Mantels and surrounds 12 Abnormal flame pattern 13 Error codes 14 Troubleshooting 16 Installation checklist and installer details 18 Limited Warranty 19 Purchase details 21 Appendices Appendix 1 Glass cleaning 22 Contents ...

Page 4: ...hazard Do not restrict warm air discharge by placing articles in front of the appliance This appliance must not be used for any other purpose other than heating Children should be supervised at all times to ensure they do not play with the appliance Hand or body contact with the appliance should be avoided Do not allow anyone to sit lean or sleep directly in front of the appliance Do not allow cur...

Page 5: ...ction Soot deposits Small soot deposits inside the heater or glass is normal The inside of the glass can be cleaned refer instructions on p 22 Significant soot build up however is not normal and will require a service call Refer to the troubleshooting section for further information Environmental The Rinnai Linear is manufactured from a number of recyclable materials At the end of its useful life ...

Page 6: ...he fire Internal Wi Fi reset A narrow reset tab sits INSIDE the frame to reset the Wi Fi module p 15 Infra red remote or Wi Fi control Use the remote for basic control options or utilise the fully functional Wi Fi app that allows for thermostatic control and timer operation Infra red remote The remote emits an infra red signal It must be aimed at the receiver window Normal operating range is up to...

Page 7: ...ress the ON OFF button on the control panel remote control or on the app twice to turn the fire back on 1 On initial start up no additional buttons pressed the Linear modulates the flame and heat output to try and maintain the default temperature setting of 22 C If the room temperature starts to climb above 22 C the Linear will modulate to its lowest flame and fan setting but will not turn off Dep...

Page 8: ...eady inserted pull the clear tab to activate OH meaning OK will flash on the display This will also occur when the batteries have been replaced Remove the batteries if the remote is not going to be used for a long time This will help avoid damage from leaking batteries If leakage has occurred the remote will need to be replaced as leaking chemicals could be a risk if touched or ingested Changing t...

Page 9: ...seconds Constant activation will shorten battery life Checks the room temperature every minute N B Do not compare the temperature readings from the remote and the app The readings are being taken from different places and could vary significantly Black retaining bridge Safety device that needs to be removed before replacing the batteries DO NOT DISCARD this MUST BE put back on Temperature sensor p...

Page 10: ...ber of different functions via your mobile device Turn on the thermostat function Set a comfortable temperature and let the fire do the rest Switch to flame function An override of the thermostat function that allows a full flame picture regardless of the room temperature Turn on timers For those that love ultimate control multiple timers can be set and changed for every day of the week For more i...

Page 11: ...hat a mat be placed in front of the appliance Hearths A hearth is not necessary but can be used for decorative purposes or protection of sensitive flooring if required A hearth must not obscure the front of the fire or obstruct the fire in any way TV installation above the fireplace Linear models have a fan that distributes warm air from the top of the appliance out into the room As warm air is di...

Page 12: ...utside the minimum clearances shown A Mantel needs to be a minimum of 400 mm away from the edge of the glass B Maximum mantel depth at 400 mm A is 250 mm maximum C Surround needs to be a minimum of 400 mm away from the edge of the glass For every 50 mm of added mantel depth there must be an additional 100 mm of clearance from the edge of the glass For example Mantel depth A clearance required 300 ...

Page 13: ...tinued difficulty or delay in establishing a flame Either very short or very long flames Flame only burns part way across the burner Severe soot building up on the inside of the glass1 If any of the above signs occur please contact Rinnai 1 Appliances incorporating a live fuel effect and designed to operate with luminous flames may exhibit slight carbon deposits this is normal Your flame pattern s...

Page 14: ...required 12 Incomplete combustion As above 14 Overheat safety device Filter may be blocked service call 16 Room overheat Lower room temperature to below 40 C 31 Room temperature sensor faulty Service call 32 Overheat temperature 1 sensor faulty Service call 33 Overheat temperature 2 sensor faulty Service call 53 Spark sensor faulty Service call 61 Combustion fan motor faulty Service call 70 Model ...

Page 15: ... a credit card or something similar in thickness non metallic and walk up to the fire 2 Looking left of centre and down into the Linear you will see a narrow gap with a metal sheet 3 Using your card gently press down to reset the Wi Fi module 4 Restart your app and follow the instructions If this doesn t work switch the power off at the wall and then back on again to reset the fire try a couple of...

Page 16: ...unit will switch on again What s happening Explanation and or possible solution Unusual smells Smoke or strange smells are produced when first operating the appliance after installation This is caused by grease oil or dust within the appliance This will stop after a couple of hours Smell of gas Have you been painting Have new carpets been laid Have you been cooking with spices If yes to any of the...

Page 17: ...ruction detected Something may be to close to the warm air vent remove and use the remote app to resume normal operation Remote problems Remote control doesn t work Unit not plugged in properly or has been turned off plug in power cord or press On Off button Remote lock up due to signal being out of range incorrectly aimed at unit or obstructed No display on remote Batteries may be flat change bat...

Page 18: ...rances mantels surrounds cavity ventilation F F Rinnai flue system installed and tested to ensure effective draw F F Gas pressure checked and set according to the data plate F F Burn media installed as per instructions F F Appliance tested for correct operation and to ensure no gas leaks F F Customer instructed on operating procedure and safety requirements F F Customer advised to service the heat...

Page 19: ...he availability of repair facilities and spare parts for the express warranty period recorded in the table above This warranty does not limit any consumer rights or guarantees that may apply under the Consumer Guarantees Act 1993 If the product is acquired for the purposes of a business the provisions of the Consumer Guarantees Act 1993 do not apply and no other warranties either express or implie...

Page 20: ... in a service charge and cost of parts if required 1 Accidental damage and acts of God 2 Failure due to abuse or misuse improper maintenance or improper storage 3 Failure due to incorrect or unauthorised installations including but not limited to the use of products including flue systems that are not specified by Rinnai damage caused by installation of indoor fires outdoors and outdoor fires indo...

Page 21: ...dress Date of purchase Product details Record your purchase details below Register your Linear online at www rinnai co nz register You ll need to know the model and also the serial number shown on the sticker on the back page of this guide Register your Linear online Warranty claim To make a warranty claim contact Rinnai on 0800 RINNAI 0800 746 624 or email info rinnai co nz ...

Page 22: ... starting make sure the power to the fire is off and the glass is cool to touch If you are attempting to clean the larger Linear units 1000 1500 make sure you have an extra pair of hands available to help lift the glass out The glass front sits in a narrow channel at the bottom of the fire and is held in place by glass latches positioned at the top on either side of the unit the 1500 model has an ...

Page 23: ...of the glass frame lift up and gently slide to the right and rotate the glass until the left section comes free then move the glass panel to the left to remove the right section 4 Clean the glass using a soft microfibre cloth and reinstall by following the above steps in reverse order Ensure the glass is on correctly before turning the Linear back on NEVER operate the Linear without the glass in p...

Page 24: ...Rinnai co nz 0800 746 624 http www youtube com rinnainz http www facebook com rinnainz Linear operation guide 13562 B ...

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