LIMITEd WaRRanTy
Warranty terms and conditions
1. all terms of this warranty are effective from the date of installation. The attending
service person reserves the right to verify this date.
2. all Rinnai appliances must be installed, commissioned, serviced, repaired and
removed in accordance with the manufacturer’s installation instructions, local
regulations, and municipal building codes by persons authorised by local regulations
to do so.
3. all appliances must be operated and maintained in accordance with manufacturer’s
operating instructions.
4. The warranty applies only to the components supplied by Rinnai. It does not apply
to components supplied by others, such as, isolating valves, electrical switches, pipe
work, electrical cables, fuses, and where applicable components supplied by others,
but not limited to these.
5. Where the appliance has not been sited in accordance with the installation
instructions or installed such that normal service access is difficult, a service charge
will apply. If at the discretion of the attending service person the installation is
deemed illegal or access is dangerous, service will be refused. any work required to
gain reasonable access to the appliance will be chargeable by the attending service
person (for example, removal of cupboards, doors, walls, or the use of special
equipment to move components, but not limited to these).
6. Where a failed component is replaced under warranty, the balance of the original
appliance warranty will remain effective. The replacement part or appliance does not
carry a new warranty.
7. Rinnai reserve the right to transfer functional components from defective appliances if
they are suitable.
8. Rinnai reserve the right to have the installed product returned to the factory for
inspection.
9. Where the water heater is installed outside the metropolitan area or further than
40 km from a Rinnai authorised service centre, travel costs shall be the owner’s
responsibility.
