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Rinnai Ember Series, Operation Manual

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contents:

About your Rinnai Ember ............................... 4
Operation using the remote ......................... 6
Clearances from combustibles ..................... 8
General information ........................................ 9
Servicing ............................................................. 10
Safety ................................................................... 11
Abnormal flame pattern ................................. 12
Error codes ........................................................ 13
Troubleshooting ............................................... 14
Installation checklist ........................................ 16
Installer details .................................................. 16
Limited Warranty .............................................. 17

Summary of Contents for Ember Series

Page 1: ...Ember Operation guide Gas fires like cars require regular maintenance and servicing For reliable operation Rinnai gas fires should be serviced every two years including inspection of the flue system ...

Page 2: ... future reference Warning Improper installation adjustment alteration service or maintenance can cause property damage personal injury or loss of life For more information about buying using and servicing of Rinnai appliances call 0800 RINNAI 0800 746 624 Rinnai New Zealand Limited 105 Pavilion Drive Mangere Auckland PO Box 53177 Auckland Airport Auckland 2150 Phone 09 257 3800 Fax 09 257 3899 Ema...

Page 3: ... 4 Operation using the remote 6 Clearances from combustibles 8 General information 9 Servicing 10 Safety 11 Abnormal flame pattern 12 Error codes 13 Troubleshooting 14 Installation checklist 16 Installer details 16 Limited Warranty 17 ...

Page 4: ...the off chance that something does go wrong or if you need help we re only a phone call away Infra red remote control The remote emits an infra red signal It must be aimed at the receiver window Normal operating range is up to 7 m Please note range can be affected by the angle at which you are aiming the remote Some fluorescent lights may interfere with the transmission of the remote signal change...

Page 5: ...d there will be flashing zeros in the error display window in the lower left hand side of the frame refer image on p 13 The error will show through two narrow cutouts you will need to walk up to the fire and look down to see these To reset the fire press the On Off button on the control panel or remote control twice to turn the fire back on The Ember modulates the flame and heat output to try and ...

Page 6: ...be supplied with the batteries already inserted pull the clear tab to activate OH meaning OK will flash on the display This will also occur when the batteries have been replaced Remove the batteries if the remote is not going to be used for a long time This will help avoid damage from leaking batteries If leakage has occurred the remote will need to be replaced as leaking chemicals could be a risk...

Page 7: ...ng The back light will stay on for approximately five seconds Constant activation will shorten battery life Checks the room temperature every minute Black retaining bridge Safety device that needs to be removed before replacing the batteries DO NOT DISCARD this MUST BE put back on Temperature sensor position The room temperature is determined by a temperature sensor located in the bottom of the re...

Page 8: ... decorative purposes or protection of sensitive flooring if required A hearth must not obscure the front of the fire or obstruct the fire in any way including the frame around the fire TV installation above the fireplace The Ember has a fan that distributes warm air from the top of the appliance out into the room As warm air is dispersed outwards as opposed to directly upwards installation of a TV...

Page 9: ... by a licensed tradesperson Only a licensed tradesperson can install adjust maintain and service this gas fire Any work carried out by a non licensed tradesperson is illegal and will void any warranty Installer handover Ensure your installer talks to you about the use and care of this appliance and that you understand these instructions The installer also needs to complete the appliance installati...

Page 10: ... environment or subject to excess lint for example dog hair or where there are newly laid carpets then annual servicing would be beneficial Regular maintenance and servicing is not covered by the Rinnai warranty Do not attempt to carry out any service work other than that mentioned in the troubleshooting section If you have any other faults or problems please refer to your installer or contact Rin...

Page 11: ...ear this appliance Do not spray aerosols in the vicinity of this appliance while it is in operation Do not modify this appliance Do not restrict warm air discharge by placing articles in front of the appliance This appliance must not be used for any other purpose other than heating Children should be supervised at all times to ensure they do not play with the appliance Hand or body contact with th...

Page 12: ...r shifting of burn media There are some warning signs that could indicate a problem Unusual smell from the appliance Continued difficulty or delay in establishing a flame Either very short or very long flames Flame only burns part way across the burner Severe soot building up on the inside of the glass1 If any of the above signs occur please contact Rinnai 1 Appliances incorporating a live fuel ef...

Page 13: ...re back on 11 Ignition failure Check the gas supply is turned on Turn the heater OFF then ON again If the problem continues a service call will be required 12 Incomplete combustion As above 14 Overheat safety device Service call 16 Room overheat Lower room temperature to below 40 C 31 Room temperature sensor faulty Service call 32 Overheat temperature 1 sensor faulty Service call 33 Overheat tempe...

Page 14: ...ly 20 seconds before the unit will switch on again What s happening Explanation and or possible solution Unusual smells Smoke or strange smells are produced when first operating the appliance after installation This is caused by grease oil or dust within the appliance This will stop after a couple of hours Smell of gas Have you been painting Have new carpets been laid Have you been cooking with sp...

Page 15: ...re or gas supply may have been turned off Remote problems Remote control doesn t work Unit not plugged in properly or has been turned off plug in power cord or press On Off button Remote lock up due to signal being out of range incorrectly aimed at unit or obstructed No display on remote Batteries may be flat change batteries Possible error codes on remote when batteries are activated or changed F...

Page 16: ...on clearances mantels surrounds etc F F Rinnai flue system installed and tested to ensure effective draw F F Gas pressure checked and set according to the data plate F F Burn media installed as per instructions F F Appliance tested for correct operation and to ensure no gas leaks F F Customer instructed on operating procedure and safety requirements F F Customer advised to service the heater every...

Page 17: ...n has not been operated in accordance with operating instructions or has been subjected to damage or abuse beyond that expected from conditions of normal use 3 Warranty claims may be invalid if not accompanied by details of the installing or supervising gas fitter s registration number and the gas fitting certification number 4 This warranty commences from the date of purchase Proof of purchase is...

Page 18: ...e 12889 A 01 17 Purchase details Please keep these details in a safe place for future reference ATTACH YOUR PROOF OF PURCHASE HERE Retailer Retailer address Date of purchase Product details Record your purchase details below ...

Page 19: ...Register your Ember online at www rinnai co nz register Register your Ember online ...

Page 20: ...Rinnai co nz Experience our innovation 0800 746 624 http www youtube com rinnainz http www facebook com rinnainz Ember Operation Guide 12889 A 01 17 ...

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