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Rinnai

12 

Ducted Heat Pump OM

OPERATION AND MAINTENANCE 

Welcome to high efficiency year-round comfort.

Congratulations on your excellent choice and sound investment in a 

Heat Pump 

System� Please also take the 

time to read the contents of this Operating Manual, register your product warranty and retain this document for 

future reference�
Your new Rinnai system represents both the latest in engineering developments and the culmination of many 

years of experience by one of the most reputable manufacturers of home comfort systems� 
Your new unit is among the most reliable home comfort products available today� To achieve the performance and 

efficiency expected from your new system, please ensure the Installer is a qualified tradesperson, that the Installer 

has commissioned the unit and instructed you on its operation� 
To assure its dependability, learn about the operation of your system and the small amount of maintenance it takes 

to keep it operating at its peak efficiency. With minimal care, your Rinnai system will provide you and your family 

with satisfying home comfort - both now and for many years to come�

WARNING

Improper installation, adjustment, alteration, service, maintenance, or use, can cause explosion, 

fire, electric shock, or other conditions which may cause personal injury or property damage. 

Refer to this document or and or other accompanying manuals.
For assistance or additional information consult Rinnai, a qualified installer or authorised service 

agency.  The  qualified  installer  or  agency  should  use  only  factory  authorised  components  or 

accessories if and when servicing this product.

To better protect your investment and to eliminate unnecessary service calls, please familiarise yourself with the 

following:

Your ducted system should never be operated without a clean filter properly installed. Plan to inspect the

filter periodically. A clogged filter will increase operating costs and shorten the life of the unit. Supply-air

and return-air registers (grilles) should not be blocked or obstructed. Restricted airflow lessens the unit's

efficiency and life span.

Outdoor (condenser / compressor) units must have unrestricted airflow. Do not cover the unit, lean any thing

against it, or stand upon it� Do not allow grass clippings, leaves, or other debris to accumulate around or on

top of the unit� Maintain a minimum of 300mm clearance between the outdoor unit and tall grass, shrubs,

vines etc�

Your Thermostat / Controller is the control centre for your system. Please familiarise yourself with its specific

operation, as the information following is of a general nature�

Attempting to control the system by other means - for instance, switching the electrical supply power ON and

OFF, may cause damage to the unit�

Thermostat ‘jiggling’ causes rapid-cycling, which is potentially dangerous to the compressor and may blow

the protective fuse or circuit breaker device at the mains power supply� Do not adjust the temperature on the

thermostat for any reason for at least five (5) minutes after the compressor has shut off.

You may find that you can maintain greater personal comfort by running the FAN continuously. ‘Air pockets’

can form due to the structure of the building, placement of registers etc� These air pockets may create cool

or warm spots. Continuous FAN operation helps minimise any temperature differences.

Systems equipped with electronic air cleaners or humidifiers accessories offer the added benefit of having

the air continuously cleaned year round, and humidified during the winter season.

Your system removes humidity from your home during the cooling season� The Indoor unit has a (primary)

condensate connected to your drainage system; but an overflow (secondary) drain should also be installed.

If water is observed in the overflow drain - it may be clogged, and your installer or Rinnai should be contacted

for inspection�

OPERATING YOUR SYSTEM

The operation of your systems is controlled by the indoor Thermostat / Controller� Simply adjust the Controller 

to maintain the indoor temperature at the level you select, subject to it being within the design conditions of the 

system� Typical settings are 24°C and 20°C for Cooling and Heating respectively�
The Rinnai Inverter System will automatically modulate the outdoor unit capacity in response to the demand of 

the conditioned space, to help ensure rapid cool down or warm up times, as well as providing more constant 

temperature control� Please refer to the Operating Instructions accompanying your Thermostat / Controller�

GENERAL USER GUIDE 

Summary of Contents for DINLR07A12

Page 1: ...TURB O LRSWING COOL SWING SPEED RUN Models Indoor DONSR07A12 DONSR10A12 DONSR12A12 DONSR14A12 Outdoor DINLR07A12 DINLR10A12 DINLR12A12 DINLR14A12 R410 Ducted Heat Pump Owner s Manual...

Page 2: ...Rinnai 2 Ducted Heat Pump OM This page is intentionally blank...

Page 3: ...nce Pre Season Inspection 7 Installation Record Installer Details 8 Installation Record System Details 8 Customer care Program 8 Service Maintenance Schedule Ducted Air Conditioning Systems 9 Save A S...

Page 4: ...l surface or where there may be a danger of it falling It may result in death serious injury or product failure DO NOT install the outdoor unit where noise may cause nuisance DO NOT install the outdoo...

Page 5: ...appliance if it has been submerged into water due to flooding contact a service agent Failure to do so may result in electric shock fire serious injury or product failure This appliance is NOT intend...

Page 6: ...erform any maintenance otherwise it may cause electric shock When removing filter do not touch metal parts in the unit The sharp metal edges can cut you DO NOT use chemicals or chemically treated clot...

Page 7: ...ction until unit dries out completely Turn off the unit and disconnect the power Remove batteries from remote control MAINTENANCE PRE SEASON INSPECTION After long periods of non use or before periods...

Page 8: ...__________ Serial Number Outdoor Unit ________________________________________________________________ Installation Address ________________________________________________________________ ___________...

Page 9: ...ing o C o C o C o C o C o C Outlet Air Temp Cooling Heating o C o C o C o C o C o C Outdoor unit Liquid line a P k a P k a P k a P k a P k a P k e r u s s e r p Outdoor unit Suction line a P k a P k a...

Page 10: ...r unit and is normal Both the indoor unit and outdoor unit make noises Low hissing sound during operation This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units...

Page 11: ...cooling heating or auto The air inlet or outlet of either unit is blocked Turn the unit off remove the obstruction and turn it back on Doors and windows are open Make sure that all doors and windows a...

Page 12: ...y cause damage to the unit Thermostat jiggling causes rapid cycling which is potentially dangerous to the compressor and may blow the protective fuse or circuit breaker device at the mains power suppl...

Page 13: ...ndense into a mist in the cold outdoor air ZONED SYSTEMS Some home comfort systems are designed to operate on a zoned basis only i e they are not designed to heat and or cool the entire home or space...

Page 14: ...should be maintained at a position that ensures condensate drainage from the unit In an attic space ideally the unit will be easily and safely accessible from the ceiling access panel have a suitable...

Page 15: ...w requires special collection and treatment DO NOT dispose of this product as household waste or unsorted municipal waste IMPORTANT Special notice Disposing of this appliance in the forest or other na...

Page 16: ...om rinnainz or email info rinnai co nz Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your applianc...

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