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1.  DEFINITIONS

App 

means the Intelligent AC App you can download to your smart phone to operate split systems.

Australian Consumer Law (‘ACL’)

 is Schedule 2 of the Competition and Consumer Act 2010. 

Device

 means your smart phone/ tablet (Android. 4.1+ or Apple iOS9.0+) through which you have downloaded the App.

Rinnai C Series

 means a C Series Cooling Only Split System, comprising the following models:

C Series Models

HSNCS25B

HSNCS34B

HSNCS50B

HSNCS70B

HSNCS80B

Rinnai

we

our

 or 

us

 means Rinnai Australia Pty Ltd (ABN 74 005 138 769).

Wi-Fi Operations Manual

 means the Wi-Fi operations manual which details how to download and operate the App. 

you

 or 

your

 means a customer who uses the Rinnai C Series and App.

2.  GENERAL

2.1  By downloading the App, you agree to be bound by these Terms & Conditions. 
2.2  These Terms & Conditions should be read in conjunction with the Wi-Fi Operations Manual. 
2.3  Rinnai may make updates to these Terms & Conditions from time to time. You should download and understand all 

relevant updates to ensure you understand your obligations and Rinnai’s obligations under the Terms & Conditions. 

2.4  Rinnai may make updates to the App from time to time. You should download and understand all relevant updates to 

ensure you have access to the functions of your Rinnai C Series and App. 

3.  THE AUSTRALIAN CONSUMER LAW (‘ACL’) 

Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for 

a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the 

goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

All the clauses under these Terms & Conditions apply subject to the ACL. 

4.  USE OF THE APP

4.1  You may download the App to your Device for your personal use only. 
4.2  You are responsible for all costs incurred in accessing, downloading and using the App. This includes but is not limited to 

fees charged by your internet service provider, smartphone or app data access charges and any other access charges 

or device usage charges.  

4.3  You must follow the instructions in the Wi-Fi Operations Manual to operate the Rinnai C Series via the App. 
4.4  You must not use the App for any prohibited or unlawful purpose. 
4.5  The App is available as another means to control and monitor the Rinnai C Series, but should not be used for critical 

heating or cooling applications. 

5.  TERMINATION 

5.1  You may terminate these Terms & Conditions by deleting and ceasing use of the App. 
5.2  Rinnai may terminate these Terms & Conditions immediately through the App or by any other appropriate means if you 

are in breach of the Terms & Conditions. 

6.  INTELLECTUAL PROPERTY 

6.1  If you download the App, Rinnai grants you a limited, non-exclusive, non-transferable, and non-assignable royalty free 

licence solely in order to access and use the App. 

6.2  All intellectual property rights in the Rinnai C Series and the App are owned by Rinnai or licensed to Rinnai by third 

parties. You do not acquire any express or implied rights in any these intellectual property rights, other than those granted 

in clause 6.1 and within the context of these Terms & Conditions. 

6.3  You may not modify, copy, sell, reproduce, interfere with or distribute the App in any way. 

7.  DISCLAIMER

To the extent permitted by law: 

7.1  Rinnai makes no warranties that the App will be error-free, secure or free from any virus, malicious code or other adverse 

elements. Rinnai therefore excludes any liability which may arise as a result of you downloading, accessing or using 

the App. Rinnai does not exclude or restrict liability to the extent provided for by the ACL under the Competition and 

Consumer Act 2010. 

7.2  Rinnai will not be liable for any indirect, incidental, special or consequential loss. 

8.  FORCE MAJEURE

Unless prohibited by law, Rinnai shall be released from its obligations in the event of national emergency, war, prohibitive 

governmental regulation, or if any other cause beyond the control of the parties renders the App or Rinnai C Series 

inoperable.

Rinnai 

Split AC Wi-Fi OM

TERMS & CONDITIONS

Summary of Contents for C Series

Page 1: ...Split System Air Conditioner Wi Fi Operation Manual REFRIGERANT R32 C Series Cooling Only Models HSNCS25B HSNCS34B HSNCS50B HSNCS70B HSNCS80B ...

Page 2: ...ctions Current AS NZS 3000 AS NZS 5141 Local Regulations and Municipal Building Codes including local OH S requirements This appliance must be installed maintained and removed only by an Authorised Person For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer s instructions ...

Page 3: ...AC Wi Fi OM TABLE OF CONTENTS Terms conditions 4 Introduction 5 Wi Fi Compatibility Connectivity 5 Minimum Requirements 5 Wi Fi Set Up 6 Wi Fi Module Location 6 The Mobile App Installation 6 Add Device 10 Contacts 18 ...

Page 4: ...ot limited to fees charged by your internet service provider smartphone or app data access charges and any other access charges or device usage charges 4 3 You must follow the instructions in the Wi Fi Operations Manual to operate the Rinnai C Series via the App 4 4 You must not use the App for any prohibited or unlawful purpose 4 5 The App is available as another means to control and monitor the ...

Page 5: ... 2 Smart phone using Wi Fi 5 Internet cloud 3 Wi Fi router 6 Smart phone using internet cloud MINIMUM REQUIREMENTS 1 Rinnai C Series means a C Series Cooling Only Split System comprising the following models HSNCS25B HSNCS34B HSNCS50B HSNCS70B and HSNCS80B 2 Wireless Network Requirements of Wi Fi Router Features Standard IEEE 802 11 b IEEE 802 11 g IEEE 802 11 n Operating frequency 2400 2483 5MHz ...

Page 6: ...BILE APP INSTALLATION Install the App for Android Smart phone Scan Android QR code Or search Intelligent AC in Google Play Note If prompted give the App permission to use the mobile device s camera Install the App for iPhone IOS system Scan IOS QR code Or search Intelligent AC in Apple App Store INTRODUCTION ...

Page 7: ...tivation code Make sure that the product you use is the same as the local sever you choose otherwise the product may not work properly OK NOTE Rinnai doesn t collect and keep any confidential information from customers QR code method Select OK to give the app permission to use the mobile device s camera to capture the QR code below Activation code method Select Manual input and type rinnai into th...

Page 8: ...yed briefly to confirm a successful activation 4 User registration For the first time user select Register Enter your phone number and create your own password Password must contain alphabet and numerals and requires a minimum of eight characters in length NOTE Make sure you choose Australia as country code 61 WI FI SET UP ...

Page 9: ... OM Select Get Verification code and a code will be sent to your smart phone Enter the code within 59 seconds and select Complete Login Enter your mobile number and password select Login 1234 123 456 1234 123 456 WI FI SET UP ...

Page 10: ...air for 30 minutes Select and Choose Add Device Select Next Enter the name of network and password of the desired Wi Fi network and select Connect Follow the steps shown on the app The configuration process may take up to a minute or more depending upon signal strength The successful page will be shown and you can create your own AC device name SelectCompletewhenConfiguration is completed The devi...

Page 11: ... you wish to control in Device list page On this screen all main operational controls can be accessed ON OFF Turn the appliance on or off Operation Mode Select the operation mode Cool Dry Fan Auto Mode Cool Mode Dry NOTE Heat mode is not applicable for this series OPERATION ...

Page 12: ...uto Fan Speed Adjust the fan speed Swing Precision Air Flow Adjust the air flow direction vertically and horizontally for an even air circulation or a fixed direction Economy Eco Sets appliance to the most efficient operation automatically OPERATION ...

Page 13: ...leep mode auto operation Select suitable scenario Timer Sets the count down timer to turn the appliance ON OFF NOTE Set the mode temperature fan and swing setting you wish the appliance to operate with when the ON time period is reached OPERATION ...

Page 14: ...uilt into the appliance It also illuminates through the front cover of the indoor unit Buzzer Turns on off beeping when operating the App NOTE Anti Mildew Not Applicable for this model Health Not Applicable for this model Reservation Pre set function allowing appliance to run automatically at your favourite setting Self diagnosis Check the status of the appliance OPERATION ...

Page 15: ...h additional devices Select News to read new messages for your appliance Share Follow steps on screen to share paired AC device Me Account Select photos to add change for people set up as users Note QR code shown above is a sample only share QR code to friends Effective within 5 minutes DEVICE EDITOR ...

Page 16: ...Split AC Wi Fi OM Select numbers to edit name Select Setting to Reset Password Select to view Privacy Agreement Select About to see App version and Server Select Help to find common question answers DEVICE EDITOR ...

Page 17: ... Device list page Select Name to enter the AC device s operation pages Select three dots to enter the Device information page Device information Turn Off Tips Edit Device name Read Device information and Firmware Version Select Delete to remove this device from the list ...

Page 18: ... am to 5 00 pm EST Cost of a local call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line With our policy of continuous ...

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