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1.  DEFINITIONS

App 

means the Tuya Smart App you can download to your Device to operate your Rinnai BEPH Panel Heater.

Australian Consumer Law (‘ACL’)

 is Schedule 2 of the Competition and Consumer Act 2010. 

Device

 means your smart phone/ tablet (Android 5.0+ or Apple 10.0+) through which you have downloaded the App.

Rinnai BEHP Panel Heater

, comprising the following models:

Models

BEPH10DTWF

BEPH15DTWF

BEPH22DTWF

Rinnai

we

our

 or 

us

 means Rinnai Australia Pty Ltd (ABN 74 005 138 769).

Wi-Fi Operations Manual

 means the Wi-Fi operations manual which details how to download and operate the App. 

you

 or 

your

 means a customer who uses the Rinnai BEPH Panel Heater and App.

2.  GENERAL

2.1  By downloading the App, you agree to be bound by these Terms & Conditions. 
2.2  These Terms & Conditions should be read in conjunction with the Wi-Fi Operations Manual. 
2.3  Rinnai may make updates to these Terms & Conditions from time to time. You should download and understand all 

relevant updates to ensure you understand your obligations and Rinnai’s obligations under the Terms & Conditions. 

2.4  Rinnai may make updates to the App from time to time. You should download and understand all relevant updates to 

ensure you have access to the functions of your Rinnai BEPH Panel Heater and App. 

3.  THE AUSTRALIAN CONSUMER LAW (‘ACL’) 

Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for 

a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the 

goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

All the clauses under these Terms & Conditions apply subject to the ACL. 

4.  USE OF THE APP

4.1  You may download the App to your Device for your personal use only. 
4.2  You are responsible for all costs incurred in accessing, downloading and using the App. This includes but is not limited to 

fees charged by your internet service provider, smartphone or app data access charges and any other access charges 

or device usage charges.  

4.3  You must follow the instructions in the Wi-Fi Operations Manual to operate the Rinnai BEPH Panel Heater via the App. 
4.4  You must not use the App for any prohibited or unlawful purpose. 
4.5  The App is available as another means to control and monitor the Rinnai BEPH Panel Heater, but should not be used for 

critical heating or cooling applications. 

5.  TERMINATION 

5.1  You may terminate these Terms & Conditions by deleting and ceasing use of the App. 
5.2  Rinnai may terminate these Terms & Conditions immediately through the App or by any other appropriate means if you 

are in breach of the Terms & Conditions. 

6.  INTELLECTUAL PROPERTY 

6.1  If you download the App, Rinnai grants you a limited, non-exclusive, non-transferable, and non-assignable royalty free 

licence solely in order to access and use the App. 

6.2  All intellectual property rights in the Rinnai BEPH Panel Heater and the App are owned by Rinnai or licensed to Rinnai by 

third parties. You do not acquire any express or implied rights in any these intellectual property rights, other than those 

granted in clause 6.1 and within the context of these Terms & Conditions. 

6.3  You may not modify, copy, sell, reproduce, interfere with or distribute the App in any way. 

7.  DISCLAIMER

To the extent permitted by law: 

7.1  Rinnai makes no warranties that the App will be error-free, secure or free from any virus, malicious code or other adverse 

elements. Rinnai therefore excludes any liability which may arise as a result of you downloading, accessing or using 

the App. Rinnai does not exclude or restrict liability to the extent provided for by the ACL under the Competition and 

Consumer Act 2010. 

7.2  Rinnai will not be liable for any indirect, incidental, special or consequential loss. 

8.  FORCE MAJEURE

Unless prohibited by law, Rinnai shall be released from its obligations in the event of national emergency, war, prohibitive 

governmental regulation, or if any other cause beyond the control of the parties renders the App or Rinnai BEPH Panel 

Heater inoperable.

Rinnai 

BEPH Electric Panel Heater Wi-Fi OM

TERMS & CONDITIONS

Summary of Contents for BEPH10DTWF

Page 1: ...Electric Panel Heater Wi Fi Operation Manual Models BEPH10DTWF BEPH15DTWF BEPH22DTWF ON OFF MODE WIFI DOWN UP ...

Page 2: ...nicipal Building Codes including local OH S requirements For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer s instructions Before proceeding with the operation or installation of your new heater please read this manual thoroughly and gain a full understanding of the requirements features and operation of your new appliance ...

Page 3: ...Requirements 5 Wi Fi Set Up 6 Operation 12 Device List Page 12 Operation Functions 12 Device settings 13 App Settings 15 App settings 15 Voice Control with Google Home or Amazon Alexa 16 How to Connect to Amazon Alexa 16 How to Connect to Google home 16 How to Control Amazon Alexa 17 How to Control Google Home 17 Contacts 20 ...

Page 4: ... service provider smartphone or app data access charges and any other access charges or device usage charges 4 3 You must follow the instructions in the Wi Fi Operations Manual to operate the Rinnai BEPH Panel Heater via the App 4 4 You must not use the App for any prohibited or unlawful purpose 4 5 The App is available as another means to control and monitor the Rinnai BEPH Panel Heater but shoul...

Page 5: ... If the controlling mobile device is outside of the Wi Fi router s coverage i e operating remotely then the Wi Fi router will require an internet connection to communicate with the controlling mobile device 1 3 4 6 5 2 Within Wi Fi router coverage Outside Wi Fi router coverage E F 1 The Appliance 2 Smart phone using Wi Fi 3 Wi Fi router 4 Internet connection 5 Internet cloud 6 Smart phone using in...

Page 6: ... Network 1 Open App and Sign up for first time users 2 Read and confirm the User Agreement and Privacy Policy 3 Register via email Enter verification code Set password Allow permissions NOTE Password may require a number of characters including alphabet and numerals WI FI SET UP ...

Page 7: ...Rinnai 7 BEPH Electric Panel Heater Wi Fi OM Follow prompts on the screen Follow prompts on the screen Follow prompts on the screen Follow prompts on the screen WI FI SET UP ...

Page 8: ...Rinnai 8 BEPH Electric Panel Heater Wi Fi OM 4 Welcome page If prompted give the App permission WI FI SET UP ...

Page 9: ...by pressing and holding the Wi Fi button on the remote control more than 5 seconds the appliance will respond with a beep and Wi Fi indicator flash to confirm Wi Fi activation Select the Add device button on the Device List page Add Manually or Auto Scan follow prompts on the screen Add Manually Follow prompts on the screen WI FI SET UP ...

Page 10: ...ute or more depending upon signal strength The Device List page will be displayed with the new device listed when configuration is complete To add additional device to the current mobile device press the Add button and follow the screen prompts NOTE Changing your internet provider service may mean you need to add device again WI FI SET UP ...

Page 11: ...Fi OM 6 Select device location and name NOTE If configuration continues to fail check Wi Fi Router make sure you only have 2 4G frequency range and bandwidth setting 802 11b g mode If configuration continues to fail contact Rinnai WI FI SET UP ...

Page 12: ...Wi Fi OM DEVICE LIST PAGE After opening the App the Device List page is displayed select the desired device that you wish to control OPERATION FUNCTIONS Operate appliance via app Power ON OFF Power Rate Timer Settings Child Lock OPERATION ...

Page 13: ...Rinnai 13 BEPH Electric Panel Heater Wi Fi OM DEVICE SETTINGS To enter the Device settings press at the top right hand corner of Operation Page Follow the screen prompts OPERATION ...

Page 14: ...Rinnai 14 BEPH Electric Panel Heater Wi Fi OM OPERATION ...

Page 15: ... the desired device and hold this will allow to remove device Press at the top left hand corner of Device List Page to set Personal Information Smart NA Me Press Me to have more app setting NOTE Some functions and settings my not applied for this model APP SETTINGS ...

Page 16: ...nual to set up it 2 Set up your Amazon Alexa and App If Amazon Alexa is already configured then continue to next step Otherwise follow Amazon s guide 3 Link Alexa with Tuya Smart App See the integrated guide in the Tuya Smart App HOW TO CONNECT TO GOOGLE HOME 1 Set up your App If Wi Fi Control is already configured and working with your air conditioner continue to next step Otherwise download the ...

Page 17: ...turn on the device ask Alexa turn on Panel Heater To turn off the device ask Alexa turn off Panel Heater HOW TO CONTROL GOOGLE HOME After you have successfully linked Tuya Smart App to Google Home you can now control your device s with Google Home Voice commands examples For example if you have the Wi Fi Control device connecting to Google home named Panel Heater To turn on the device ask ok googl...

Page 18: ...Rinnai 18 BEPH Electric Panel Heater Wi Fi OM NOTES ...

Page 19: ...Rinnai 19 BEPH Electric Panel Heater Wi Fi OM NOTES ...

Page 20: ... 00 am to 5 00 pm EST Cost of a local call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line With our policy of continuo...

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