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RingCentral Avaya Cloud Office J169, Quick Start User Manual, Page: 10 / 12

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RingCentral Avaya Cloud Office J169 Quick Start User Manual Download Page 10

Avaya IX IP Phone J169/179

Creating Contacts

A user can create 

Contacts

for frequent calls numbers.

Press 

Contacts

and then 

New.

•

Enter 

Contact

details and the press

Save.

You can use the 

More

option to change the icon that 

is displayed beside the 

Contacts

name.

•

Work

•

Mobile

•

Home

•

Other

Repeat the steps to add additional 

Contacts

.

Summary of Contents for Avaya Cloud Office J169

Page 1: ...Avaya IX IP Phone J169 179 Quick Start User Guide v1 2 ...

Page 2: ... in this guide are showing the J179 The button layout and functionality is the same for both a J169 and J179 IP Phone The J169 has a monochrome display while the J179 has a color display Note An optional WiFi card is available for the J179 only ...

Page 3: ...he corresponding rows Each line key has a LED that displays the following visual alerts Green light incoming call and enabled features Red light disabled features Red and Green light phone is off hook Beacon LED Line Keys Phone Key Voicemail Headset Answer Hang up using Headsets Speaker Answer Hang up using Speaker Mute Used to mute and unmute outgoing audio 1 1 2 2 3 3 4 4 5 6 7 Headset 5 Speaker...

Page 4: ...res Recents Access Recent Missed Answered and Outgoing Call history Contacts Access to the Contacts Menu To search System Users select Contacts then Members Menu Access Phone Menu Soft Keys Menu Volume Increase Decrease Volume 1 2 3 1 4 2 5 Contacts 3 Recents 4 Volume 5 ...

Page 5: ...et If you are on a call using your headset press End Call or the Headset button to end the call If you are on a call using speaker press End Call or the Speaker button to end the call Answering a Call Press Answer or lift the Handset If you are on a call using your headset press the Headset button to answer the call If you are on a call using speaker press the Speaker button to answer the call ...

Page 6: ...t announcing While on an active call press the Transfer softkey and then either enter the number and press Dial or search for a number in Contacts or Recents followed by Select To simply transfer the call to the extension select Now To speak to the user before transferring the caller select Talk After announcing the call select Complete to complete the transfer ...

Page 7: ...While on an active call press the Transfer softkey followed by 0 and the users extension number Select Call followed by Now The caller will be transferred directly to the user s voicemail In this example we are transferring the caller to the voicemail of extension 2405 ...

Page 8: ...rking a Call While on an active call press the softkey More followed by Park The system will then tell you the retrieval code required to pick up the Parked call Picking up a Parked Call From any phone select an available line and enter the Park retrieval code ...

Page 9: ...on an active call press Conf and then either enter the number and press Dial or search for a number in Contacts or Recents followed by Select When the participant answers the call press the Join softkey This type of calling supports a maximum of 3 parties including yourself ...

Page 10: ...e Contacts for frequent calls numbers Press Contacts and then New Enter Contact details and the press Save You can use the More option to change the icon that is displayed beside the Contacts name Work Mobile Home Other Repeat the steps to add additional Contacts ...

Page 11: ... then press Contacts Select the Contact you wish to assign to this speed dial entry To call a Contact in your speed dial list simply press the digit 1 9 that corresponds with your speed dial entry for 1 second Speed Dial allows you to press a dial pad digit 1 9 for 1 second to call a specified Contact This only applies to Contacts added using the instructions on the previous page ...

Page 12: ...l Contacts buttons External Autodials of phone numbers you frequently use First step is to create Contacts on your phone Select Contacts Select New Enter the new Contact information followed by Save Return to the main screen by pressing Phone Scroll to an available button and select Custom or simply select the available button Select Add followed by Contact Select the Contact you would like added ...

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