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Rimage Professional™ 3400 and 5400N Diagnostic Tests  

 

2001497_A

 

Diagnostic Tests for the Rimage

 

Professional™ 3400 and 

5400N 

This document provides the information needed to access, select and perform all diagnostic tests for the 
Rimage Professional 3400 and 5400N. The term “autoloader” is used throughout this document to refer to 
these products. 

 

 

Important! 

Make sure that the autoloader is not in an error sate before you perform any of the diagnostic 

tests. For information about operation and maintenance of the autoloader, refer to the 

Professional 3400 

and 5400N User Guide

Access and Select Diagnostic Tests 

Access Diagnostic Mode 

1.

 

Power on the 

autoloader

2.

 

Allow the system to initialize. This may take several minutes. 

3.

 

Open the 

front door

4.

 

Remove any 

discs

 from the autoloader. 

5.

 

Press and hold the 

rotate carousel button (button 1)

 until 

[00 CHOOSE DIAGNOSTIC]

 displays on the 

operator panel. 

 

 

 

 

Note: 

Other status messages display on the operator panel while button 1 is being held in. Do not 

release the button until the operator panel displays 

[00 CHOOSE DIAGNOSTIC]

6.

 

Release 

button 1

. The autoloader is in diagnostic mode. 

Select a Diagnostic Test 

1.

 

Once in diagnostic test mode, press 

button 1

 the same number of times as the test number (indicated in 

the test title). 

2.

 

Hold 

button 1

 in on the last press for five seconds, or until a new message displays. Release the button to 

start the selected test. 

For example:

 To start diagnostic test 3 (calibration diagnostic), press 

button 1

 three times and hold it in 

on the third press for five seconds, or until the operator panel displays 

[03 CAL LIFT LEN 1 DISC IN BIN 1]

 

Tip:

 To display each diagnostic test number and name, press button 1 at a rate that is slow enough to 

read the test on the operator panel. If you pass the desired diagnostic test, release button 1 and wait 
for the operator panel to display 

[00 CHOOSE DIAGNOSTIC]

Button 2 

Button 1 

Operator Panel 

Control 
Panel 

Summary of Contents for Professional 3400

Page 1: ...Rimage Professional 3400 and 5400N Diagnostic Tests...

Page 2: ...a Disc at the Recorder 4 Cycle 3 Cycle a Disc between the Recorder and the Printer 4 Cycle 4 Cycle Discs at the Carousel 5 Cycle 5 Cycle Discs between the Carousel and the Printer 5 Cycle 6 Cycle the...

Page 3: ...GNOSTIC displays on the operator panel Note Other status messages display on the operator panel while button 1 is being held in Do not release the button until the operator panel displays 00 CHOOSE DI...

Page 4: ...s Test 1 Solenoid Test Diagnostic This test cycles the solenoid in the lift arm 1 Make sure the autoloader is in diagnostic test mode Refer to the Access and Select Diagnostic Tests section on page 1...

Page 5: ...the devices are set up for a cycle press and hold button 1 to display an option menu on the operator panel Each option displays for 3 seconds Release button 1 while an option is displayed to select th...

Page 6: ...e recorder tray 8 Repeat steps 1 7 for the second recorder tray Cycle 3 Cycle a Disc between the Recorder and the Printer 1 Select diagnostic test 2 Refer to page 3 2 Press button 2 to open the printe...

Page 7: ...IC 6 Remove the discs from the carousel and the output bin Cycle 5 Cycle Discs between the Carousel and the Printer 1 Select diagnostic test 2 Refer to page 3 2 Select diagnostic test 2 The operator p...

Page 8: ...te When diagnostic test 3 is complete the autoloader automatically exits the test and returns to diagnostic test mode 1 Make sure the autoloader is in diagnostic test mode Refer to the Access and Sele...

Page 9: ...he autoloader automatically begins to take the following measurements Carousel bin top measurement The autoloader measures the distance between the top of the lift column and the top edge of the carou...

Page 10: ...s the status of the motion detectors and sensors during each test X X Indicates the various digital values for the lift motion and carousel motion detectors Note These digital values change continuous...

Page 11: ...e lift arm is in motion Door Sensor D The door sensor is located on the right side of the control panel on the front of the autoloader It detects when the front door is open and closed 1 Close the fro...

Page 12: ...ually move the lift arm away from the top of the lift column The operator panel displays 2 Move the lift arm to the top of the lift column The operator panel displays Carousel Home Sensor C The carous...

Page 13: ...XX CYCLE XXXXX Tip INDEX XXXXX is the top lift arm speed CYCLE XXXXX is the number of cycles completed 3 Release button 1 The test starts automatically The lift arm moves in and out of carousel bin 1...

Page 14: ...unctional and technical description of the problem Exact error message received Contact Rimage Europe Rimage Corporation reserves the right to make improvements to the equipment and software described...

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