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21 

 

PROBLEM 

POSSIBLE CAUSE 

SOLUTION 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

A54, F50, F51, 

F52, F55, L50, L51, L52

 

THE LOAD APPLIED TO 

THE UPS IS TOO HIGH 

Reduce the load to within the threshold of 100% (or user 
threshold in the case of code 

A54

).

 

  

If the display shows a lock:  
remove the load and switch the UPS off and back on 
again. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A61

 

REPLACE THE BATTERIES  Contact the support centre for battery replacement. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A62

 

BATTERIES MISSING OR 

BATTERY BOX MISSING OR 

NOT CONNECTED 

On the versions with an additional battery charger in 
place of the batteries, check that the Battery Box is 
inserted and connected to the UPS correctly. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A63

 

THE BATTERIES ARE FLAT; 

THE UPS IS WAITING FOR 

THE BATTERY VOLTAGE 

TO EXCEED THE SET 

THRESHOLD 

Wait until the batteries have recharged or force power-
on manually by holding down the “ON” button for at least 
2 seconds. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F03, F05, F07,  

F13, F21, F40, F41, F42, 

F43

 

THE UPS IS 

MALFUNCTIONING; IT WILL 

PROBABLY LOCK SOON 

If possible, disconnect the power to the load, switch the 
UPS off and back on again; if the problem occurs again, 
call the support centre. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F04, L04

 

THE TEMPERATURE OF 

THE DISSIPATORS INSIDE 

THE UPS IS TOO HIGH 

Check that the temperature of the environment in which 
the UPS is located does not exceed 40°C.   

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F53, L53

 

THERE IS A FAULT ON ONE 

OR MORE OF THE 

UTILITIES POWERED BY 

THE UPS 

Disconnect all the utilities, switch the UPS off and back 
on again, reconnect the utilities one at a time to identify 
which one is faulty. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F60, L03, L05, 

L07, L13, L20, L21, L40, 

L41, L42, L43

 

THE UPS IS 

MALFUNCTIONING 

If possible, disconnect the power to the load, switch the 
UPS off and back on again; if the problem occurs again, 
call the support centre. 

 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

C01, C02, C03

 

A REMOTE COMMAND IS 

ACTIVE 

If unwanted, check the status of the command inputs on 
any optional contact card. 

 

THE DISPLAY SHOWS 

C02

 

THE MANUAL BYPASS 

FUNCTION IS ACTIVE 

To exit manual bypass mode, press the ON+SEL 
buttons at the same time for at least 4 seconds. 

 
 

 

ATTENTION: 

The UPS in case of a permanent failure will be not able to supply the load. To ensure total protection of 
your equipment we suggest you install an ATS device (Automatic Transfer Switch) or an external automatic 
by-pass. 
For more information visit 

www.riello-ups.com

 

Summary of Contents for SEP1000

Page 1: ......

Page 2: ...nvironmental aspects All our products pursue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materials such...

Page 3: ...ACITY 11 USE 12 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 12 SWITCHING ON FROM THE MAINS 12 SWITCHING ON FROM THE BATTERY 12 SWITCHING OFF THE UPS 12 DISPLAY PANEL MESSAGES 13 UPS STATUS MESSAGE...

Page 4: ...4 TROUBLESHOOTING 20 ALARM CODES 22 FAULT 22 LOCK 23 TECHNICAL DATA 24...

Page 5: ...or more autonomy expansion units known as BATTERY BOXES optional accessories with the same dimensions and aesthetic line as the UPS alongside it The ER model UPSs fitted with upgraded battery charger...

Page 6: ...000VA 1000VA ER model Display Cooling fans Multipurpose buttons Battery expansion connector ON OFF switch IEC 10A output socket RS232 communication port and contacts IEC 10A input plug USB communicati...

Page 7: ...232 communication port and contacts IEC 16A output socket only for 3000VA models USB communication port IEC 10A output socket Slot for communication cards IEC 16A input plug Cooling fans IEC 10A input...

Page 8: ...t Battery charge indicator ON button Load level indicator STAND BY button Configuration area Regulation operation Maintenance request Mains operation Timer Battery operation Measurement display area L...

Page 9: ...outs The number of batteries contained can vary according to the type of UPS for which the BATTERY BOX is intended It is therefore necessary to take great care to ensure that the battery voltage of th...

Page 10: ...necessary to check the contents The package must contain UPS Schuko power cable IEC 10A IEC 16A for 3000VA models only 2 IEC 10A connection cables IEC 16A male plug For 3000VA models only USB cable RS...

Page 11: ...N THE BACK OF THE DEVICE It is possible to connect more than one Battery Box in order to achieve any level of autonomy without mains power Connect any Battery Boxes in a cascade as shown in the figure...

Page 12: ...ing modes paragraph to set the required mode For advanced UPS configurations execute the software UPSTools which can be downloaded from the web site www riello ups com SWITCHING ON FROM THE MAINS 1 Pr...

Page 13: ...at regular 4 second intervals Flashing Low battery pre alarm Indicates that battery autonomy is coming to an end In this condition the UPS emits a beep at regular 1 second intervals Fixed Indicates th...

Page 14: ...ng alarm Some examples are shown below GRAPHIC EXAMPLE 1 DESCRIPTION GRAPHIC EXAMPLE 1 DESCRIPTION Mains voltage Battery charge percentage Mains frequency Total battery voltage UPS output voltage Appl...

Page 15: ...taining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this condi...

Page 16: ...of the status of the UPS via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the UPS s commun...

Page 17: ...Disabled without input output synchronisation Power off due to minimum charge Automatic UPS power off in battery operation mode if the charge is lower than 5 Disabled Enabled Disabled Autonomy limit...

Page 18: ...for operation in ECO mode Low 200V High 253V Low 180 220 in 1V steps High 240 264 in 1V steps Intervention sensitivity for ECO Selects the intervention sensitivity during operation in ECO mode Normal...

Page 19: ...S refer to the manual provided 2 TXD 3 RXD 4 Programmable input default disabled 5 GND 6 Power supply DC Imax 20mA 7 Programmable input default disabled 8 Programmable output default low battery pre a...

Page 20: ...he STAND BY OFF emergency power supply mode in fact only powers the loads in the event of a blackout NO CONNECTION TO THE LOAD Check the connection to the load THE UPS IS OPERATING FROM THE BATTERY DE...

Page 21: ...rs again call the support centre THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F04 L04 THE TEMPERATURE OF THE DISSIPATORS INSIDE THE UPS IS TOO HIGH Check that the te...

Page 22: ...0 C A54 Load percentage greater than the user threshold set A61 Replace batteries A62 Batteries missing or Battery Box missing or not connected A63 Waiting for battery charging Alarms these are more...

Page 23: ...ed for locks due to serious persistent overloads and short circuits CODE DESCRIPTION L02 Control card is not inserted correctly L03 Incorrect auxiliary power supply L04 Dissipator over temperature L05...

Page 24: ...the bypass after 2 seconds locks after 4 seconds Bypass line not available locks after 4 seconds Overload load 150 Bypass line available activates the bypass instantly locks after 1 second Bypass line...

Page 25: ...036 NPA JSEP036 NPM JSEP072 NPA JSEP072 NPM Nominal battery voltage Vdc 36Vdc 72Vdc Dimensions W x D x H mm 158 x 422 x 235 190 x 446 x 333 Weight kg 14 21 27 41 The symbol replaces an alphanumeric co...

Page 26: ...0MNSEP700RUENUC...

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