Rieber TWF-C 3.0 Manual Download | Manualshive

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Troubleshooting

Rieber GmbH & Co. KG

47

9

Troubleshooting

9.1

Notes on troubleshooting

WARNING

Danger of electric shock. Dangerous electrical voltage.



A damaged mains cable must be replaced by a qualified electrician.



Have all electrical repairs carried out by an authorised electrician only.



The appliance must be disconnected from the power supply during cleaning and
also maintenance and when renewing parts. To do this, disconnect the connecting
plug.

Any repairs during warranty period may only be carried out by the Rieber service department.
Please contact the Rieber service department.

Only spare parts that have been approved and specified by the manufacturer may be used. Only
use spare parts requested from and delivered by the manufacturer's service department.

Fault

Possible cause

Rectification

Door does not close

Rail damaged
Door handle/catch defective



Repair

# Operating personnel

Door seal defective
→ applies to appliances
TWF-AK

Wear, damage



Repair

# Operating personnel

Wheel defective

Wear, damage



Replace

# Rieber Service or

authorized partner

Door deformed, dented

Damage



Replace

# Operating personnel

Trapped moisture, mould
formation in the area of
joints

Insulating material for
thermal insulation is damp,
incorrect cleaning



Rub joints with a dry cloth. If
only light damp is present,
spray it with compressed air.



Dry appliance in the heat
chamber, at maximum

+45 °C

.

# Operating personnel



Seek assistance in the case of
mould formation.

# Hygiene specialist

Bumper rail defective

Wear, damage



Replace

# Operating personnel

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Summary of Contents for TWF-C 3.0

Page 1: ...Diverse selection of tray transport trolleys for your special requirements Diverse additional features The illustrations show examples of versions which do not necessarily have to be included in the scope of supply Observe the operating instructions Translation of the Original Operating Instructions DOWNLOAD USER MANUAL QR code on type plate EN ...

Page 2: ...Operator s duties 8 3 4 Personnel qualification requirements 9 3 5 Provide personal protective equipment PPE for personnel 10 3 6 Appliance specific safety instructions 10 3 6 1 Risks due to unstable position 10 3 6 2 Risks during transport of the appliance 10 3 6 3 Risks due to electricity 11 3 6 4 Risks due to trapped moisture and mould formation 12 3 6 5 Risks of slipping falling 12 3 6 6 Risks...

Page 3: ...ray insulated crockery 33 6 Things to know at delivery 36 7 Use 38 7 1 Safety information with regard to use 38 7 2 General instructions for use 39 7 3 Types TWF AK 40 8 Cleaning Maintenance and Care 42 8 1 Safety information relating to cleaning maintenance and care 42 8 2 Cleaning agents for stainless steel 43 8 3 Choose the correct cleaning method 44 8 4 Overview 46 9 Troubleshooting 47 9 1 Not...

Page 4: ... rieber de At the top of the display list select Search price guide Or Contact the manufacturer Rieber or your dealer Do you wish to have the operating instructions in another language www rieber de Select Customer Service at the top of the display list 2 2 Using this guide This guide contains important information about how you can use the appliance safely and correctly Read the operating instruc...

Page 5: ...in actions are represented in this way The result of the action is represented in this way See cross references are represented in this way NOTE indicates potential damage to property without any personal injury Failure to observe this note can lead to material damage User tip Useful information or tip Explanation of graphic symbols used Empty weight Maximum loading ...

Page 6: ...ion Failure to follow these warning instructions may cause serious bodily injury or even death CAUTION indicates a potentially harmful situation Failure to follow these warnings may cause minor bodily injury 2 5 Navigation aid for making selections for your specific requirements Advantages at a glance Diverse selection of tray transport trolleys for your special requirements CHECK HACCP the digiti...

Page 7: ...a clean and tidy A messy or unlit work area can cause accidents Keep children and other people away from the area when work is being carried out Electrical safety The plug on the unit must fit in the socket Do not modify the plug in any way Never use an adapter in combination with earthed appliances Using an unmodified plug and a suitable socket will reduce the risk of an electric shock Avoid bodi...

Page 8: ... the work being carried out Using electrical appliances for other uses than that intended can lead to hazardous situations Service Only have the device repaired by qualified and authorised staff Only use original spare parts In this way you can ensure that the appliance remains safe 3 3 Operator s duties Operator The operator is the person who operates the appliance for commercial or economic purp...

Page 9: ...essary this responsibility can be assigned partly to other persons The designated representative must instruct all persons involved in the work on all hazards which may not be obvious for them The work may only be performed by instructed persons who have been trained accordingly Training instructions must be repeated proper understanding must be verified ideally by way of an appropriate test Only ...

Page 10: ...ituation is placed before the appropriate operation step or description of the situation 3 6 1 Risks due to unstable position Avoid unintentional moving of the appliance and the resulting risks Prevent the appliance from rolling away accidentally using the two parking brakes Only park the device on flat surfaces Observe general rules for safety against overturning Load the appliance from bottom to...

Page 11: ... prevent injuries such as crushing for example due to toes being run over NOTE Note the permissible step height maximum 4 mm otherwise the casters may be damaged NOTE Do not lift the appliance using the pushing handle as this could cause damage 3 6 3 Risks due to electricity Applies to types TWF AK with cooling device active convection cooling Danger of electric shock Always disconnect the power c...

Page 12: ...ermissible temperature 45 C In the event of mould formation lock the appliance and arrange for a hygiene specialist to carry out the necessary measures Take suitable measures against human error for example against the risk of confusing appliances with each other as when cleaning Operator s duties page 8 3 6 5 Risks of slipping falling Applies to types TWF C 3 0 PK Collection tank for condensation...

Page 13: ...plies to types TWF AK with cooling device active convection cooling Danger of suffocation if persons get locked in the appliance Make sure persons with limited sensory and mental ability have no access to the appliance 3 6 8 Risks concerning the use of the appliance by children This appliance may be used by children over 12 and by persons with limited physical sensory and intellectual abilities or...

Page 14: ...le The door self locks Open the door by taking hold of the handle and pulling it up Door stop in ed positions 5 Ledges to fix position and prevent the tray from tipping The lower encompassing bumper rail protects against impact and avoids property damage The upper encompassing bumper rail optional provides additional protection against property damage e g during transportation by car Applies to ty...

Page 15: ...Safety instructions Rieber GmbH Co KG 15 3 7 Note the product identification and ensure its preservation TWF C 3 0 TWF C 3 0 PK TWF AK TWF H AWT These product identifications can be ordered by request ...

Page 16: ...ged object Risk of burns and scalds from hot parts such as food soups etc Sliding falling Draining condensation can make the floor slippery if the collection tank for condensation is not emptied An emergency could be a fire in the proximity Make sure you take precautionary measures For electrical appliances Switch the appliance off immediately in an emergency Unplug the mains plug Switch off the f...

Page 17: ...er water spray jet Information on Armaflex insulation material Applies to types TWF AK with cooling device active convection cooling This information is intended for the operator in the event of a large fire This appliance contains around 1 m 2 Armaflex for sealing lines Armaflex insulation material can burn and release toxic fumes First aid measures Call a doctor Move to fresh air after inhalatio...

Page 18: ...ible for such use For use only by appropriately trained and suitable operating personnel 4 2 Prevent any predictable misuse and abuse Water jet can wet insulation materials on the side which would impair the insulation effect mould formation unpleasant odours etc could result Applies to TWF C 3 0 TWF C 3 0 PK TWF AK TWF C 3 0 TWF C 3 0 PK TWF AK should only be wiped with a moist cloth and be kept ...

Page 19: ...ignation Avoid incorrect use and misuse A frequently requested use of the product is the transportation of trays of all variants sterile goods pharmaceutical goods dirty and dirty laundry and waste Only use the appliance for the intended or contractually agreed purpose The operator of the appliance must meet all legal duties relating to work safety It may be necessary to provide special instructio...

Page 20: ...1 2x caster with parking brake secures appliance in position to prevent it from rolling away and acts as emergency brake 2 Collection tank for condensation applies to TWF C 3 0 PK 3 Cooling pellets for chilling accessories applies to TWF C 3 0 PK 4 Pushing handle for pushing the TWF 5 Door rod with handle The door self locks Otherwise take hold of the handle and open close Door stop in ed position...

Page 21: ...le with convection cooling Types TWF AK 11 Control unit ON OFF rocker switch digital controller applies to types TWF AK 12 Electric cable with mains plug and support applies to types TWF AK 13 Cooling unit with active convection cooling applies to types TWF AK ...

Page 22: ...N 18865 9 1997 Food Distribution Equipment Part 9 is complied with The standard HS design refers to Floor or walls permanently attached to each other or detachable Any curvatures and supports Applies to TWF C 3 0 TWF C 3 0 PK TWF AK Standard HS design Hygienic design H3 Hygienic design H3 refers to Floor walls and cover welded tightly and gap free All curvatures 10 mm Applies to TWF H AWT Informat...

Page 23: ... 06 EN 1522 x 765 x 1425 168 96 88 44 05 07 GN 169 TWF C 3 0 2 x 10 88 44 03 06 EN 1087 x 765 x 1655 138 80 88 44 03 07 GN 139 TWF C 3 0 3 x 10 88 44 06 06 EN 1522 x 765 x 1655 188 120 88 44 06 07 GN 190 TWF C 3 0 2 x 12 88 44 04 04 EN 1087 x 765 x 1885 153 96 88 44 04 05 GN 154 TWF C 3 0 3 x 12 88 44 07 04 EN 1522 x 765 x 1885 208 144 88 44 07 05 GN 211 TWF C 3 0 1 x 20 88 44 09 04 EN GN 827 x 87...

Page 24: ...h 10 support ledges lengthwise compartments TWF C 3 0 3 x 10 3 x cupboard each with 10 support ledges lengthwise compartments TWF C 3 0 2 x 20 2 x cupboard 10 support rails each cross compartments 2 trays one behind the other 5 2 3 Types TWF C 3 0 PK Example Encompassing bumper rail at top optional standard HS design Prolonged passive cooling with cooling pellets accessories possible ...

Page 25: ...96 88 44 04 07 GN 148 TWF C 3 0 PK 3 x 12 88 44 07 06 EN 1522 x 765 x 1885 196 144 88 44 07 07 GN 198 TWF C 3 0 PK 2 x 20 88 44 12 07 EN GN 1407 x 875 x 1655 174 160 Explanation of the type designation TWF Tray transport trolley with swing door TWF C 3 0 PK Status 3 0 passive cooling thanks to cooling pellets TWF C 3 0 PK 2 x 10 2 x cupboard each with 10 support ledges lengthwise compartments TWF ...

Page 26: ...ienic design H3 Types TWF H AWT automatic transport of goods Flexible transport system FTS Overhead conveyor EHB washer compatible Example view of interior closed doors TWF H AWT stands for order specific special versions Also refer to Special intended use for TWF H AWT appliances page 19 ...

Page 27: ...70 Available heated or unheated as required For transporting maximum 60 safe meal trays Dimensions mm 325 x 265 x 55 Weight g 1 340 Gastronorm compatible size GN 1 2 deep drawn no sharp corners or edges edge flanged containers and lids stackable separately Version Set Container and lid Container lid On request Order no 89 08 01 08 89 08 01 64 89 08 01 65 NOTE Tray solution for closed institutions ...

Page 28: ...ed purpose Standard options Yellow green red brown blue Applies to TWF H AWT On request Bumper rail encompassing top customer side retrofittable The encompassing bumper rail ensures Less risk of property damage e g when transporting by car Locking at top bottom provides more stability Order no TWF C 3 0 2x8 TWF C 3 0 2x10 TWF C 3 0 2x12 88 44 20 09 TWF C 3 0 3x8 TWF C 3 0 3x10 TWF C 3 0 3x12 88 44...

Page 29: ...etrofittable Appliances do not have a QR code and sensor for temperature monitoring Order no On request Cooling pellet Accessories for TWF C 3 0 PK Can be cooled down to 30 C Can be washed in the dishwasher up to 85 C Size GN 1 1 Order no Plastic cooling pellet colour dark grey 4 kg per piece 85 02 20 95 Designation Required number of cooling pellets per appliance TWF C 3 0 2 x 8 PK 2 TWF C 3 0 2 ...

Page 30: ...le Order no Trolley numbering On request Caster type Order no Central stop acting on 2 wheels can be retrofitted by manufacturer On request Casters entirely smooth running quality Ø 200 mm Shore 65 elastic solid rubber On request Coupling drawbar system applies to TWF C 3 0 and TWF C 3 0 PK can be retrofitted by manufacturer Order no Types 2 x 8 2 x 10 2 x 12 88 22 06 16 Types 3 x 8 3 x 10 3 x 12 ...

Page 31: ...rder no Cleaning mode On request Page 15 Surfaces for beverage containers Order no Euro surface lengthwise in stainless steel for 2 Thermi 7 l tray inserted lengthwise drip tray with perforated surface 88 22 01 17 Euro surface crosswise in stainless steel for 3 Thermi 7 l tray inserted crosswise drip tray with perforated surface 88 22 01 20 Example ...

Page 32: ...soup bowl but it can also have the combinations hotpot bowl and starter plate or dinner plate with starter plate Type Compact tray PP C Thermotray 1 Compact tray PP C Thermotray 2 L x W x H mm 530 x 370 x 108 530 x 370 x 115 Weight kg 0 960 1 19 3 5 double walled CFC free foam base lid double walled CFC free foam base lid Version lilac light grey light grey Order no 89 08 02 04 89 08 02 29 85 02 0...

Page 33: ...m 30 Height mm 34 Height mm 34 Height mm Weight g 760 Weight g 830 Weight g 760 Weight g 320 Order no 89 08 01 30 matt Order no 89 08 01 41 matt Order no 89 08 02 84 lilac 89 08 02 85 light grey Order no 89 08 02 18 light grey Plastic bottom part PP for cooling pellet insertion Cooling pellet PP light grey Polypropylene Cloche PP C for SJ 255 Cooling cloche PP C for SJ 255 Double walled CFC free i...

Page 34: ...rey Order no 89 08 02 02 lilac 89 08 02 36 light grey Order no 89 08 02 11 lilac 89 08 02 31 light grey Order no 89 08 02 10 lilac 89 08 02 30 light grey Heat retaining top section PP C IS O BO Heat retaining bottom section PP C IS U EI Heat retaining bottom section PP C IS O EI Bowl lid for porcelain soup bowls For spill safe soup bowl double walled CFC free foam For hotpot bowls diameter 190 mm ...

Page 35: ...er no 131 89 08 02 62 Height mm 10 Height mm 61 Height mm 10 Weight g 80 Weight g 300 Weight g 180 Diameter mm Order no 125 5 89 08 02 61 Order no 89 08 02 19 lilac 89 08 02 39 light grey Order no 89 08 03 08 polished Order no 89 08 03 09 polished Portion pot stainless steel cylindrical Portion pot stainless steel Hotel Pot and hinged lid Double walled Pot and hinged lid Double walled Contents cl ...

Page 36: ...Open the transport packaging at the positions provided for this purpose Do not tear or cut Remove any packaging remnants Unload appliance from the pallet Transport with high physical demands should be avoided where possible as the risk of an accident or injury is higher Lift deposit a heavy load evenly with your knees bent and your upper body straight and upright Your feet should be at least hip w...

Page 37: ...iances allow the coolant to be collected After transport allow the appliance to stand undisturbed for at least one hour Do not switch on until then Note on packaging material Disposable packaging or Euro pallet Decide whether to Keep the Euro pallet for subsequent transport or return Dispose of the disposable packaging with respect for the environment Dispose of packaging material with respect for...

Page 38: ...sing the two parking brakes Only park the device on flat surfaces Load the appliance from bottom to top Unload the appliance from top to bottom Ensure optimal safety against overturning Risks during transport of the appliance Push the appliance using the pushing handle if there is direct access to the casters with parking brake Keep the doors closed during transport Do not use the appliance on a s...

Page 39: ...cted from the power supply at any time Risks due to trapped moisture TWF C 3 0 TWF C 3 0 PK TWF AK may only be wiped down with a moist cloth Do not expose to water jets 7 2 General instructions for use Bring the appliance to temperature in the cold heat chamber beforehand if necessary in the range 2 C to 45 C Immediately after filling the appliance close it and do not open again until just before ...

Page 40: ...the DOWN button The internal buzzer is then switched off 9 UP button A defrosting process can be initiated at any time by pressing the UP button for 3 seconds During defrosting the defrosting operation display LED 3 lights up The LED 3 flashes if defrosting is required but may not yet be started due to disable conditions Observe prerequisites TWF AK can be brought to temperature in a cold chamber ...

Page 41: ...he ACTUAL temperature may deviate from the control temperature Immediately after filling the appliance close it and do not open again until just before serving If you wish to know the programmed set point temperature Press the SET button 6 The programmed set point temperature is displayed If you wish to change the set point temperature To adjust the set point temperature hold the SET button 6 pres...

Page 42: ... clean electrical appliances Doing so may allow moisture to get into the electrical system and cause a short circuit Have electrical equipment 1 inspected by a qualified electrician in accordance with DGUV Define the inspection cycle according to the conditions of use Generally this is every 12 months WARNING Danger of electric shock TWF AK electrical appliances should only be wiped with a damp cl...

Page 43: ...c leather synthetic fleece sponges sponge cloths Chemical cleaners for stainless steel Cleaning agent Areas of application All purpose cleaners Particularly for lighter grease stains Neutral cleaners For surfaces soiled with grease and oil fingerprints also suitable as a dishwashing detergent Alcohol cleaners As all purpose cleaner Alkaline cleaners Especially for heavy grease and oil stains dried...

Page 44: ...face discolouration and corrosion Avoid direct extended contact of stainless steel with corroding iron parts e g steel kitchen sponge Pretreat any heavily soiled areas Clean and service stainless steel parts The carcass comprises stainless steel both inside and outside NOTE Incorrect cleaning can cause damage to the surface Clean the appliance with a hot mild detergent diluted in water After clean...

Page 45: ...washing up detergent diluted in hot water is ideal for cleaning After cleaning rub surfaces dry with a soft cloth Clean wheels NOTE Incorrect cleaning can damage the casters A high pressure cleaner can be used for types TWF H AWT For other types Clean the casters with a hot mild detergent diluted in water After cleaning rub surfaces dry with a soft cloth Clean controller operating panel Applies to...

Page 46: ...AK with cooling unit active convection cooling Page 42 Clean controller operating panel Applies to types TWF AK with cooling unit active convection cooling Page 43 Disinfect the appliance as required Page 43 If required Clean wheels Page 42 et seqq Clean ventilation grille and ventilation slots remove fluff Applies to types TWF AK with cooling device active convection cooling Page 42 Every 180 wor...

Page 47: ...rer may be used Only use spare parts requested from and delivered by the manufacturer s service department Fault Possible cause Rectification Door does not close Rail damaged Door handle catch defective Repair Operating personnel Door seal defective applies to appliances TWF AK Wear damage Repair Operating personnel Wheel defective Wear damage Replace Rieber Service or authorized partner Door defo...

Page 48: ...n appliance Top up coolant Refrigeration expert Rieber Service or authorized partner Customer service spare parts Visit us on the Internet at http www rieber de If you have a fault you cannot remedy yourself please get in touch with your Rieber partner or Rieber central customer service 9 2 Disposing of your product Your appliance is made of high quality material which can be reused recycled For d...

Page 49: ...the warranty Caster caster with parking brake encompassing bumper rail 11 Excerpt from the EU Declaration of Conformity EC Declaration of Conformity according to EC Machinery Directive 2006 42 EC Rieber GmbH Co KG hereby declares that the products TWF 2 x 8 AK TWF 2 x 10 AK TWF 3 x 8 AK TWF 3 x 10 AK comply with the basic requirements of the EC Machinery Directive 2006 42 EC Appendix II A harmonis...

Page 50: ...compassing bumper rail 28 Encompassing guard rail 29 F For closed facility 20 27 I Impact protection 14 20 28 48 Instructions on behaviour in an emergency 16 N Numbering 30 O Optional features 28 P Product identification 15 31 Pushing handle 20 R Refrigerant 9 16 48 Rieber system crockery 32 T Thermi Drink Dispenser 31 Thermotray 32 Transport 10 19 Troubleshooting 47 TWF AK 12 18 19 40 TWF C 3 0 1...

Page 51: ...nnstraße 44 D72770 Reutlingen Germany Phone 49 0 7121 518 170 FAX 49 0 7121 518 404 Email info rieber de www rieber de Spare parts orders Ersatzteil rieber de FAX 49 0 7121 518 404 Customer service Service rieber de FAX 49 0 7121 518 404 Phone 49 0 7121 518 170 To ensure quick processing of your request please have the following ready to hand your customer number the item order invoice or delivery...

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