Ricoh Stinger-C1 B305 Manual Download Page 33

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31 May, 1999

SERVICE TABLES

4-9

Service

Tables

Error Messages

Message

Description

Controller

NIB

PS3

Erasing Failed ADRS:
xxxxxx

Yes

Writing Failed ADRS:
xxxxxx

Test the on-board flash ROM and
retry the download.

Yes

Memory Insufficient

Reset the controller and try again.

Yes

Melting Failed

The firmware file used to program
the card may be damaged. Get a
new firmware file and store it on
the card.

Yes

DIMM – installable
program cannot find

Wrong type of firmware on the
card.

Yes

CRC error: Please
retry install

The firmware file used to program
the card may be damaged. Get a
new firmware file and store it on
the card.

Yes

NIB board is not
equipped

Install a NIB on the controller, then
try again.

Yes

Initialization failed

Retry the download.

Yes

Download mode is
disabled

Retry the download.

Yes

Summary of Contents for Stinger-C1 B305

Page 1: ...STINGER C1 PRINTER CONTROLLER Machine Code B305 May 31 1999 Subject to change...

Page 2: ...1 Display Priority 2 1 Copier Fax or Printer 2 1 Interleave 2 2 2 2 CONTROLLER FUNCTIONS 2 3 2 2 1 PAPER SIZE DETECTION AND SELECTION 2 3 2 2 2 PAPER SOURCE SELECTION 2 3 Auto Tray Select 2 3 Manual T...

Page 3: ...3 POWER ON DIAGNOSTICS ERROR DISPLAY 4 4 4 3 4 SERVICE SUMMARY 4 4 4 4 SERVICE TOOLS 4 5 4 4 1 HDD TEST 4 5 4 4 2 HDD FORMAT 4 6 4 4 3 NIB NVRAM BACKUP AND RESTORE 4 6 4 5 FIRMWARE UPDATE 4 8 4 5 1 F...

Page 4: ...B maximum Note There is 1 slot for a 32 or 64 MB SDRAM DIMM Memory Hard Disk 1 6 GB optional Note The HDD is used for print data spooling proof print font storage and macro form storage Resident Fonts...

Page 5: ...8 x 210 mm N N N Y Y Y Y A5 LEF 210 x 148 mm Y Y Y Y Y Y Y A6 SEF 105 x 148 mm N N N N N N Y A6 LEF 148 x 105 mm N N N N N N N Folio 8 25 x 13 Y Y Y Y Y Y Y Foolscap 8 5 x 13 Y Y Y Y Y Y Y F 8 x 13 Y...

Page 6: ...ating system is provided with the driver 3 The PS3 drivers for Macintosh support Mac OS 7 1 or later versions 4 The PS3 drivers for Windows 3 1x and Windows NT4 0 do not support the Proof Print functi...

Page 7: ...y 1999 1 4 1 3 MACHINE OVERVIEW Ref Component Machine Code A Printer Controller B305 B Hard Disk option G690 C PS3 Module option B308 D SDRAM Module option G688 E Network Interface Board option B307 B...

Page 8: ...capacity is increased to 80MB There is another memory socket for the optional PS3 DIMM The two option bus interfaces allow the user to install an Ethernet NIB and a hard disk drive allows the Proof P...

Page 9: ...nt request from the application copy fax or printer now displayed on the LCD has the highest priority For example the machine is in the middle of a large copy run and a user wants to print a document...

Page 10: ...e and a copy job are waiting for printing the machine prints 5 pages of the fax then 5 pages of the copy job then the next 5 pages of the fax and so on Copier SP mode 5 951 determines the number of pa...

Page 11: ...is pulled out or paper runs out during printing the controller searches for another tray with the specific paper size and if found automatically switches to it If the controller cannot find another pa...

Page 12: ...tray NOTE Collation is disabled when the by pass tray is selected Paper Size Mismatch When the controller could not find the specified paper size in any of the trays the machine displays an error mes...

Page 13: ...ges Note 1 With HDD Possible 1500 pages Note 2 NOTE 1 The number of pages is calculated using a sample MS Word document that contains 5 000 characters of plain text The sample document takes 409 6kB o...

Page 14: ...ram After all sets have been printed the controller deletes the file automatically If the proof print result is not OK the user must delete the file manually If there is no available space for a new f...

Page 15: ...wnloaded to the RAM The menu settings NIB settings system log data and error codes remain unchanged NOTE Do not use this when the controller is receiving a print job Menu Reset This resets all the men...

Page 16: ...x unit in the machine print out all messages stored in the memory the lists of user programmed items and the system parameter list 4 Turn off the main switch and disconnect the power cord the telephon...

Page 17: ...at the blue edge F of the flat cable faces the left side of the machine away from the BICU board 6 Install the printer controller G 4 screws When installing the printer controller make sure not to pin...

Page 18: ...cal E as shown The decal E has Copy Printer and Facsimile on it If the machine does not have the fax unit option install the keys F and the decal G as shown The decal G has Copy and Printer on it 13 I...

Page 19: ...4 Attach the hard disk drive C to either CN506 or CN507 on the controller as shown 2 screws removed in step 4 and 1 connector NOTE The controller can have only one optional HDD 5 Re install the print...

Page 20: ...over 1 screw 3 Remove the printer controller A 3 screws and cover bracket B 2 screws 4 Attach the network interface board C to either CN506 or CN507 on the controller as shown 2 screws removed in step...

Page 21: ...option is installed make sure not to connect the Ethernet cable to the ISDN port by mistake 7 Turn on the machine and ensure that the first and the third LEDs from the top are both lit 8 Print the Pri...

Page 22: ...n 3 5 POSTSCRIPT DIMM 1 Remove the rear cover 5 screws 2 Remove the left cover 1 screw 3 Remove the printer controller A 3 screws 4 Attach the PostScript kit B to the printer controller 5 Re install t...

Page 23: ...1999 3 8 6 Attach the PostScript decal A to the front cover as shown 7 Turn on the machine and print the Printer Configuration Page User Tools Printer List Print Verify that Adobe PostScript 3 is on t...

Page 24: ...cover 1 screw 3 Remove the printer controller A 3 screws 4 Attach the printer memory B to the printer controller as shown 5 Re install the printer controller 6 Turn on the machine and print the Print...

Page 25: ...P mode K 1 0 7 C Hold for more than 3 seconds Select 4 Printer The Printer SP mode main menu appears Exiting SP mode Select 3 End from the Printer SP mode main menu then exit the SP mode main menu 4 2...

Page 26: ...SWITCH PROGRAMMING 1 Enter the Printer SP mode and select 1 Service Menu 2 Select A B C or D for the desired bit switch then press Enter 3 Press Enter in the Bit Switch Set menu 4 Adjust the bit switc...

Page 27: ...ept the NIB settings 1 Enter the Printer SP mode and select 1 Service Menu 2 Select F NVRAM Clear 2 then press Enter 3 Ensure that you have printed the service summary report and controller configurat...

Page 28: ...2 Select K Service Print then press Enter 3 Press Enter again to print the report Model Number System Version Unit Number Lists the machine s Plug Play name controller firmware version and the contro...

Page 29: ...the cursor A B Move the cursor Cancel Exit without executing the test Cancels the test even while it is being executed Enter Execute the test 4 Check the result of the test then do the following If th...

Page 30: ...4 3 NIB NVRAM BACKUP AND RESTORE This backs up the NIB NVRAM to the controller and restores the data to the NIB NVRAM Use this procedure when replacing a NIB The following procedure shows how to use...

Page 31: ...e data copy direction CTL NIB then press Enter UP DOWN Select a data copy direction Cancel Exit Enter Copy the NIB NVRAM to the controller Note Once data copying has started it cannot be cancelled 11...

Page 32: ...3 Turn on the machine and switch the display to Printer use the Printer key on the operation panel 4 Check the firmware version as follows 1 Controller and NIB Firmware CARD Firmware version on the ca...

Page 33: ...file used to program the card may be damaged Get a new firmware file and store it on the card Yes Yes No DIMM installable program cannot find Wrong type of firmware on the card No No Yes CRC error Ple...

Page 34: ...right side 3 Turn on the machine and switch the display to Printer use the Printer key on the operation panel 4 Check the firmware version as follows CARD Firmware version on the card ROM Current cont...

Page 35: ...k the controller and install the card in the IC card slot on the controller Note When you see the machine from the back the A side of the card must face the right side 5 Turn on the machine 6 Wait unt...

Page 36: ...ardless of the test result the controller starts up as normal 3 Enter the SP mode and check the Diag Error for the error codes 1101 or 1102 Refer to the section 4 3 3 for how to check the error codes...

Page 37: ...r or ISDN G4 is installed remove them before removing the printer controller 5 2 CONTROLLER NOTE 1 When replacing the controller board remove the NVRAM IC26 from the defective board then install the N...

Page 38: ...ate using the NBTFTP utility try downloading the firmware from an IC card 1 Back up the NIB NVRAM to the controller using Service Tool NIB read write 2 Remove the covers 3 Remove the controller 3 scre...

Page 39: ...connected Use the correct loop back connector P G0219350 before the test 1102 Data looped back to the controller is not the same as the data transmitted The loop back connector may be defective Try us...

Page 40: ...IMM if this error is frequent 2508 The data in the IC card is damaged Reprogram the IC card and try again 3002 A damaged cluster was found on the HDD The damaged cluster is automatically marked as bad...

Page 41: ...achine and turn it back on If the controller detects the same error download new firmware from a IC card refer to section 4 5 3 If the problem still remains replace the controller SDRAM Error Turn off...

Page 42: ...al components and turn on the machine If the controller detects the same error replace the controller or optional HDD NIB APIP Error Turn off the machine check the connection to the BiCU then turn on...

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