Other Printing Problems
This section describes likely causes of and possible solutions for problems that can occur when a print
job is performed from a computer.
When You Cannot Print Properly
Problem
Cause
Solution
The printed image is smudged.
Settings for thick paper have
not been configured when
printing on thick paper in the
bypass tray.
PCL 5c
On the printer driver's
[Paper] tab, select [Bypass
Tray] in the "Input Tray:" list.
Then in the "Type:" list,
select a proper paper type.
PCL 6/PostScript 3
On the printer driver's
[Detailed Settings] tab, click
[Paper] in "Menu:", and
then select [Bypass Tray] in
the "Input Tray:" list. Then in
the "Paper Type:" list, select
a proper paper type.
Printed images contain blots or
are patchy.
The paper is damp.
Use paper that has been stored
in the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see page 40 "Paper
Precautions".
Printed images contain blots or
are patchy.
The printer is not on a level
surface.
The printer must be placed on a
stable and level surface. Check
the printer environment and
select an appropriate location.
For details about the printer's
environment, see "Install
Location", Operating Instructions.
3. Troubleshooting
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