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Ricoh RN-MF1, Service Manual

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Ricoh RN-MF1 Service Manual Download Page 98

Engine Maintenance

Waste toner
disposal

Independent-Supply
Toner

Sets the machine operation at "waste toner full" of the
refilled AIO.
[On or Off (Default)]

• With main motor rotation count feature, machine

can be set to stop printing after print total exceeds a
certain set value. If print count exceeds this value,
then "Replace Print Cartridge" remains in display.
Then a new AIO cartridge must be installed. This
feature is a safety measure to prevent the used toner
tank from becoming full (there is no toner overflow
detection mechanism).

Test Pattern

Prints the test pattern.

Curl Control
mode

Corrects the face curl of paper.
0: OFF (28ppm)
1: Sets the engine speed at 14ppm after printing 1 minute.
2: Sets the engine speed at 14ppm.
3 to 255: not available
[0 to 255 / 0 / 1 /step]

Adjust of Charge
Bias

Charge bias correction for dirty background
0: OFF (Default)
1: ON
2 to 255: not available
[0 to 255 / 0 / 1 /step]

Scan Maintenance

Mono Compression
Setting

Sets the monochrome compression type for scanning.
MH (Default)/ MR/ MMR

5. System Maintenance Reference

96

5

Summary of Contents for RN-MF1

Page 1: ...Model RN MF1 Machine Codes M016 M017 Field Service Manual 30 November 2009 ...

Page 2: ......

Page 3: ... touching those components with your bare hands Health Safety Conditions Toner is non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Trytoremovewitheyedropsorflushwithwaterasfirstaid Ifunsuccessful getmedicalattention Observance of Electrical Safety Standards The machine and its peripherals must be serviced by a customer service representative wh...

Page 4: ...red in a factory or at a location with the requisite equipment The laser subsystem is replaceable in the field by a qualified Customer Engineer The laser chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required Use of controls or adjustment or per...

Page 5: ... of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Corporation Other product names used herein are for identification purposes only ...

Page 6: ...ive Layout 12 Machine Configuration 13 2 Installation Installation Requirements 15 Environment 15 Machine Level 16 Machine Space Requirement 16 Power Requirements 16 Installation Procedure 17 3 Preventive Maintenance PM Intervals 19 PM Parts 19 Yield Counter 19 4 Replacement and Adjustment Before You Start 21 Special Tools 22 Exterior Covers 23 Front Cover 23 Left Cover 24 Rear Cover 27 Right Cove...

Page 7: ... 40 Operation Panel 40 Scanner Top Cover 41 Scanner Carriage Unit 42 Exposure Lamp 44 Lamp Stabilizer Board 45 Scanner Motor 46 Laser Unit 48 Caution Decal Locations 48 Laser Unit 48 Polygon Mirror Motor 49 Paper Feed and Exit 51 Paper Feed Roller 51 Friction Pad 52 Paper End Sensor 52 By pass Feed Roller 52 By Pass Feed Roller Friction Pad 54 By pass Feed Sensor 55 Paper Feed Clutch 55 Relay Clut...

Page 8: ...68 Hot Roller 69 Pressure Roller 70 Hot Roller Stripper Pawls 70 Motors 72 Main Motor 72 Duplex Motor For M017 72 Electrical Components 74 Layout of PC Boards 74 PSU 78 Charge Terminal Case 82 Others 83 Cooling Fan 83 Speaker 83 Quenching Lamp 84 Image Adjustment 85 Registration Adjustment 85 5 System Maintenance Reference Service Program Mode 87 Overview 87 Maintenance Mode Menu 87 Fax Service Te...

Page 9: ...12 Updating Failure 112 FW Update Tool Messages 112 6 Troubleshooting Service Call Conditions 117 Summary 117 Engine SC 117 Image Problems 124 Overview 124 Test Page Printing 124 Test Pattern Printing 125 Dark lines in halftone areas at 75mm Intervals 126 Jam 127 Jam Sensor Layout 127 Jam Message List 128 7 Energy Saving Energy Save 131 Energy Saver Modes 131 Paper Save 133 Effectiveness of Duplex...

Page 10: ...8 ...

Page 11: ...1 Product Information Specifications See Appendices for the following information General Specifications Printer Copier Scanner Fax Supported Paper Sizes 9 1 ...

Page 12: ...ing lamp 10 Transfer roller 3 Cartridge AIO type 11 Paper Tray 4 Development roller 12 Fusing Unit 5 Registration roller 13 Pressure Roller 6 By pass feed roller 14 Paper exit roller 7 By pass feed tray 15 Hot Roller 8 Paper feed roller 16 Drum 1 Product Information 10 1 ...

Page 13: ...Paper Path A Duplex section For M017 B Standard paper tray unit C Optional paper tray unit Machine Overview 11 1 ...

Page 14: ...Drive Layout 1 Duplex Motor 2 Main Motor 3 Registration Clutch 4 Replay Clutch 5 Paper Feed Clutch 1 Product Information 12 1 ...

Page 15: ... Configuration Models Duplex Unit Optional Memory Optional Tray M355 PCL PS Fax USB Host RN MF1a M016 NA NA 250x1 Yes Yes Yes RN MF1b M017 Auto NA 250x1 Yes Yes Yes NA Not Available Machine Configuration 13 1 ...

Page 16: ...1 Product Information 14 1 ...

Page 17: ...ne in areas with sudden temperature changes This includes Areas directly exposed to cool air from air conditioning Areas directly exposed to heat from a heating system 6 Do not put the machine in areas exposed to corrosive gas 7 Do not install the machine at locations over 2 000 m 6 562 ft above sea level 8 Put the machine on a strong level base Tilting towards any side must be no more than 3 mm 9...

Page 18: ...urce with these clearances A Over 10 cm 4 B Over 20 cm 7 9 C Over 20 cm 7 9 D Over 70 cm 27 6 Power Requirements Make sure that the plug is tightly in the outlet Avoid multi wiring Make sure that you ground the machine Input voltage level NA 120 V TW 110 V 60 Hz Less than 10 A EU Asia CHN 220 V to 240 V 50 Hz 60 Hz Less than 5 A 2 Installation 16 2 ...

Page 19: ...Permitted voltage fluctuation 10 Do not set anything on the power cord Installation Procedure Refer to the User Guide Installation Requirements 17 2 ...

Page 20: ...2 Installation 18 2 ...

Page 21: ...arts 1 are expected to outlast the working life of the machine 1 Yield Parts Parts whose expected yield is longer than the machine lifetime when taking into consideration the machine s ACV Description Expected Yield Q ty unit Paper Feed Roller 120 K prints 1 Transfer Roller 120 K prints 1 Fusing Unit 120 K prints 1 Yield Counter Yield counters for each yield part can be checked by the following me...

Page 22: ...hen one of these counters reaches each yield Counter Reset The process below shows how to reset the yield counters 1 Enter the Maintenance Mode 2 Select Engine Maintenance and then press OK key 3 Select Reset Fusing Unit Life Reset Transfer Roller Life or Reset Paper Feed Life and then press OK key 4 Select Execute and then press OK key 5 Exit the Maintenance Mode 3 Preventive Maintenance 20 3 ...

Page 23: ...nd Adjustment Before You Start If there are printer jobs in the machine print out all jobs in the printer buffer Turn off the main power switch and unplug the machine before you do the procedures in this section 21 4 ...

Page 24: ...Special Tools PC Windows 2000 XP Vista Windows Server 2003 2003 R2 2008 USB or network cable A computer is necessary to update the firmware 4 Replacement and Adjustment 22 4 ...

Page 25: ...Exterior Covers Front Cover 1 Pull out the standard paper tray A 2 Remove two tabs A 3 Pull out the bypass tray B Exterior Covers 23 4 ...

Page 26: ...en the front cover push the cover release button B and carefully pull the cover forward and open it hinges downward 5 Push the right hinge A to release 6 Front cover B Left Cover 1 Front cover p 23 4 Replacement and Adjustment 24 4 ...

Page 27: ...screws A on the left cover 3 Pull the front upper part A of the left cover as shown above to release the hooks 4 Pull the rear upper part A of the left cover as shown above to release the hooks Exterior Covers 25 4 ...

Page 28: ...cover A as shown above to release the hooks 6 Remove the Left cover A as shown above There are many hooks and tabs inside the left cover See the images below in the Note section before removing the left cover 4 Replacement and Adjustment 26 4 ...

Page 29: ...NOTE Rear Cover 1 Front cover p 23 2 Left cover p 24 Exterior Covers 27 4 ...

Page 30: ...ow and remove the rear cover A Right Cover 1 Front cover p 23 2 Rear cover p 27 3 Right cover A x 3 hook at arrow mark There are many hooks and tabs inside the right cover See the images below in the Note section before removing the right cover 4 Replacement and Adjustment 28 4 ...

Page 31: ...NOTE Top Cover 1 Front cover p 23 2 Left cover p 24 3 Rear cover p 27 4 Scanner unit p 40 Exterior Covers 29 4 ...

Page 32: ...weights A are lifted If they are not lifted to fit into the paper slot the paperweights A could be damaged Make sure that these paperweights A can be moved smoothly up and down after installing the top cover If these paperweights do not move smoothly try installing the top cover again 4 Replacement and Adjustment 30 4 ...

Page 33: ...ADF ADF Unit 1 Left cover p 24 2 Disconnect the ADF harness A and ground wire B x 1 3 Open the ADF unit A ADF 31 4 ...

Page 34: ...ree hooks of the right hinge A with a screw driver as shown above 5 Lift the ADF unit Original Tray 1 Open the ADF cover A 2 Original tray B Two tabs ADF Feed Unit 1 Open the ADF cover 4 Replacement and Adjustment 32 4 ...

Page 35: ...ock lever A 3 ADF feed unit B ADF Separation Pad 1 Open the ADF cover 2 ADF feed unit p 32 3 ADF separation pad A hook x 2 spring x 1 ADF Front Cover 1 ADF unit p 31 2 Original Tray p 32 3 ADF feed unit p 32 ADF 33 4 ...

Page 36: ... cover A x 1 ADF Rear Cover 1 ADF unit p 31 2 Original Tray p 32 3 ADF feed unit p 32 4 ADF rear cover A x 2 ADF Cover 1 ADF unit p 31 2 ADF front cover p 33 3 ADF rear cover p 34 4 Replacement and Adjustment 34 4 ...

Page 37: ...4 ADF top cover A two tabs two hooks ADF Motor 1 ADF unit p 31 2 Original Tray p 32 3 ADF feed unit p 32 4 ADF front cover p 33 5 ADF rear cover p 34 6 ADF drive unit A x 4 all s ADF 35 4 ...

Page 38: ...7 ADF motor assembly A x 2 8 ADF motor A x 2 Original Set Sensor 1 ADF unit p 31 2 ADF feed unit p 32 3 ADF motor assembly p 35 4 Replacement and Adjustment 36 4 ...

Page 39: ...4 Feed roller holder A x 1 5 Upper guide B x 2 6 Original set sensor A hooks ADF Cover Open Sensor 1 Original tray p 32 2 ADF rear cover p 34 ADF 37 4 ...

Page 40: ...3 ADF cover open sensor A x 1 x 1 ADF Feed Sensor 1 ADF unit p 31 2 ADF feed unit p 32 3 Sensor cover A x 2 4 Replacement and Adjustment 38 4 ...

Page 41: ...4 ADF feed sensor A hooks x 1 ADF Drive Board 1 Original tray p 32 2 ADF rear cover p 34 3 ADF drive board A no screws all plugs s and hooks ADF 39 4 ...

Page 42: ... 27 4 Slide the scanner unit A in the direction of the blue arrow and remove it x 4 ground cable x 2 flat cable x 1 x 3 x 3 5 ADF unit p 31 6 Operation Panel p 40 7 Scanner Unit A Operation Panel 1 Scanner unit p 40 2 ADF unit p 31 4 Replacement and Adjustment 40 4 ...

Page 43: ... Turn the scanner unit over 4 Operation panel A x 3 hooks Scanner Top Cover 1 Scanner unit p 40 2 Turn the scanner unit over 3 Remove the six screws on the bottom of the scanner base A Scanner Unit 41 4 ...

Page 44: ...4 Scanner top cover A hooks Scanner Carriage Unit 1 Scanner unit p 40 2 Scanner top cover p 41 3 Slide the scanner carriage unit A to the right side 4 Replacement and Adjustment 42 4 ...

Page 45: ...4 Loosen the timing belt A as shown above and remove it 5 Remove the flat cable A from the scanner carriage unit 6 Bar holder A x 1 Scanner Unit 43 4 ...

Page 46: ...7 Carriage bar A and scanner carriage unit B Exposure Lamp 1 Scanner carriage unit p 42 2 Carriage top cover A x 2 x 1 4 Replacement and Adjustment 44 4 ...

Page 47: ... exposure lamp Place the lamp cord wires as shown above Otherwise the top cover could pinch the lamp cords and damage them when reinstalling the top cover on the scanner carriage unit Lamp Stabilizer Board 1 Scanner carriage unit Scanner Unit 45 4 ...

Page 48: ...2 Carriage bottom cover A x 2 3 Lamp stabilizer A x 1 Scanner Motor 1 Scanner carriage unit p 42 4 Replacement and Adjustment 46 4 ...

Page 49: ...2 Scanner motor A x 3 3 Carriage rail A x 2 4 Ground plate B double sided tape 5 Conductance tape C 6 Scanner motor Scanner Unit 47 4 ...

Page 50: ...w Be sure to turn off the main switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustment of the laser unit This machine uses a class IIIB laser beam with a wavelength of 648 to 663 nm and an output of 9 mW The laser can cause serious eye injury Laser Unit 1 Front cover p 23 2 Left cover p 24 3 Rear cover p 27 4 Scanner unit p 40 5 Top cover p 29 4 Re...

Page 51: ...3 x 2 Polygon Mirror Motor Turn off the main switch and unplug the machine before attempting any of the procedures in this section Laser beams can seriously damage your eyes 1 Laser unit p 48 2 Polygon mirror cover A x 2 Laser Unit 49 4 ...

Page 52: ...3 Polygon mirror motor A x 4 x 1 Never touch the surface of the mirror with bare hands 4 Replacement and Adjustment 50 4 ...

Page 53: ...ble 4 Slide the paper feed shaft A to the left side x 2 5 Slide the paper feed roller B to right side and remove it hook After installing a new paper feed roller 1 Enter the Maintenance Mode 2 Select Engine Maintenance and then press OK key 3 Select Reset Paper Feed Life and then press OK key 4 Select Execute and then press OK key Paper Feed and Exit 51 4 ...

Page 54: ...der 1 Replace the spring 2 Insert the right side of the friction pad first followed by the left side 3 Gently push the friction pad down into the slot and then pull forward very slightly Paper End Sensor 1 Set the machine with the rear side facing down resting on the table 2 Paper end sensor A hooks x 1 By pass Feed Roller 1 Front cover p 23 4 Replacement and Adjustment 52 4 ...

Page 55: ... paper tray 5 By pass lower guide plate A x 4 x 2 NOTE Reinstall the by pass lower guide plate A while pressing the spring B Be careful for the spring B and the ground plate C not to fall inside the machine during reinstallation Paper Feed and Exit 53 4 ...

Page 56: ... by pass solenoid B x 1 8 Gear C hook 9 Slide the by pass feed roller shaft A to the left side and remove it 10 Remove the metal cover B from the by pass feed roller C By Pass Feed Roller Friction Pad 1 By pass feed roller p 52 4 Replacement and Adjustment 54 4 ...

Page 57: ...A hooks spring x 1 By pass Feed Sensor 1 Front cover p 23 2 Right cover p 28 3 By pass feed sensor A hooks x 1 Paper Feed Clutch 1 Top cover p 29 2 Scanner unit p 40 3 ECB p 74 4 Controller board p 76 5 FCU p 77 Paper Feed and Exit 55 4 ...

Page 58: ...6 Release all harnesses A from the clamps 7 Harness guide plate B x 2 8 Drive unit A x 5 x 1 x 2 timing belt 9 Paper feed clutch A x 1 x 1 4 Replacement and Adjustment 56 4 ...

Page 59: ...Drive unit p 55 Paper Feed Clutch 2 Relay clutch A x 1 Registration Clutch 1 Drive unit p 55 Paper Feed Clutch 2 Registration clutch A x 1 Toner End Sensor 1 Drive unit p 55 Paper Feed Clutch Paper Feed and Exit 57 4 ...

Page 60: ...2 Reflective sensor with bracket A x 1 3 Reflective sensor B Paper Exit Sensor 1 Rear cover p 27 2 Paper exit sensor A x 1 hooks Relay Sensor 1 Rear cover p 27 4 Replacement and Adjustment 58 4 ...

Page 61: ...uplex transport guide p 78 PSU 2 Inverter sensor A x 1 hooks Registration Roller and Sensor 1 Pull out the paper tray 2 PSU p 78 PSU 3 Paper feed clutch p 55 Paper Feed Clutch 4 Relay clutch p 57 5 Registration clutch p 57 Paper Feed and Exit 59 4 ...

Page 62: ...6 Heat insulating plate A x 2 7 Exit roller base B x 2 8 Imaging unit base A x 4 9 Remove the four screws in the right frame A 4 Replacement and Adjustment 60 4 ...

Page 63: ...10 Remove the four screws in the left frame A 11 Registration unit A 12 Upper guide plate B 13 Registration roller A Paper Feed and Exit 61 4 ...

Page 64: ...14 Registration sensor A 4 Replacement and Adjustment 62 4 ...

Page 65: ...as shown above Do not touch the transfer roller surface when reinstalling the new transfer roller After installing a new transfer roller 1 Enter the Maintenance Mode 2 Select Engine Maintenance and then press OK key 3 Select Reset Transfer Roller Life and then press OK key 4 Select Execute and then press OK key Paper Transfer 63 4 ...

Page 66: ... machine from its power source and allow the fusing unit to cool before removing it Fusing Unit 1 Front cover p 23 2 Left cover p 24 3 Rear cover p 27 4 Entrance guide A x 1 5 Disconnect the three harnesses x 2 4 Replacement and Adjustment 64 4 ...

Page 67: ...6 Pass the cable A through the hole B inside the machine 7 Fusing unit C x 4 NOTE Make sure that the two bushings A remain be setting Fusing 65 4 ...

Page 68: ...the Maintenance Mode 2 Select Engine Maintenance and then press OK key 3 Select Reset Fusing Unit Life and then press OK key 4 Select Execute and then press OK key Thermostat Do not recycle a thermoswitch that is already opened Safety is not guaranteed if you do this 1 Fusing unit A x 3 2 Fusing upper cover A x 4 4 Replacement and Adjustment 66 4 ...

Page 69: ...3 Thermostat A x 2 Thermistor 1 Fusing unit p 64 2 Fusing front cover A x 2 3 Thermistor A x 1 Fusing 67 4 ...

Page 70: ...Fusing Lamp 1 Fusing Unit p 64 2 Fusing side covers A x 2 each 3 Ground wires x 1 each 4 Fusing lamp A 4 Replacement and Adjustment 68 4 ...

Page 71: ...When reinstall the fusing lamp The flat terminal A must be placed on the right side of the fusing unit fusing cable side Hot Roller 1 Fusing lamp p 68 2 Brackets A x 2 Fusing 69 4 ...

Page 72: ...er A C ring x 2 gear x 1 bushing x 2 Pressure Roller 1 Hot roller p 69 2 Pressure roller A Bearing x 2 Hot Roller Stripper Pawls 1 Fusing unit p 64 2 Fusing unit upper cover p 66 4 Replacement and Adjustment 70 4 ...

Page 73: ...3 Metal holders A 1 holder for each pawl x 2 each 4 Hot roller stripper pawls A 1 spring for each pawl Fusing 71 4 ...

Page 74: ...ont cover p 23 2 Left cover p 24 3 Harness guide A x 2 4 Main motor B x 4 x 1 Duplex Motor For M017 1 Front cover p 23 2 Left cover p 24 3 Rear cover p 27 4 Right cover p 28 5 Top cover p 29 4 Replacement and Adjustment 72 4 ...

Page 75: ...6 Duplex motor A x 2 x 1 Motors 73 4 ...

Page 76: ... of PC Boards A ECB Engine Controller Board B Controller Board C FCU Fax Control Unit behind the main controller board D USB Board ECB Engine Controller Board 1 Front cover p 23 2 Left cover p 24 4 Replacement and Adjustment 74 4 ...

Page 77: ...einstalling the ECB A CN181 is only used for factory Do not change the dip switch The dip switch is only for factory use 4 EEPROM Electronically Erasable Programmable Read Only Memory A When installing the new ECB Engine Controller Board Electrical Components 75 4 ...

Page 78: ...n the ECB Engine Controller Board replacement procedure Refer to ECB Engine Controller Board for details Do the following settings after installing a new EEPROM Input the PnP Name Destination in Maintenance mode Adjust registration in Maintenance mode Input serial number on the serial number input display after installing the new EEPROM Ask your supervisor about how to access the serial number inp...

Page 79: ...2 Controller board A x 4 flat cable x 1 all s FCU 1 ECB p 74 2 Controller board p 76 3 Controller board bracket A x 3 4 FCU A x 4 Electrical Components 77 4 ...

Page 80: ...SU 1 Pull out the standard paper tray 2 Front cover p 23 3 Left cover p 24 4 Rear cover p 27 5 Right cover p 28 6 Scanner unit p 40 7 Top cover p 29 8 ECB p 74 9 Controller board bracket p 77 10 Drive unit p 55 Paper Feed Clutch 4 Replacement and Adjustment 78 4 ...

Page 81: ...e connectors in left frame x 1 12 Bracket A x 2 13 Main power switch bracket A in right frame x 2 14 Remove the main power cord B as sown above x 2 15 Remove the ground wire and two connectors Electrical Components 79 4 ...

Page 82: ...16 Rear low cover A x 3 17 Entrance guide A 18 Fusing Unit p 64 19 For M017 only Duplex transport guide A x 2 4 Replacement and Adjustment 80 4 ...

Page 83: ...20 For M017 only Set the machine with the front side facing down resting on the table 21 For M017 only Release the link A x 1 22 For M017 only Duplex cover A x 4 x 1 gear x 1 Electrical Components 81 4 ...

Page 84: ...ge Terminal Case 1 Right cover p 28 2 Charge terminal case A with the harness x 2 x 1 hooks 3 Remove the harness A x 4 4 Remove the four springs and terminal pins B 5 Charge terminal case C 4 Replacement and Adjustment 82 4 ...

Page 85: ...Others Cooling Fan 1 Right cover p 28 2 Cooling fan A x 2 x 1 Install the Cooling fan A with its decal facing the outside of the machine Speaker 1 Left cover p 24 2 Speaker A x 2 x 1 x 1 Others 83 4 ...

Page 86: ...Quenching Lamp 1 Top Cover p 29 2 Release two hooks of the quenching lamp with the case A and remove it 3 Remove the quenching lamp A from the case hook x 3 4 Replacement and Adjustment 84 4 ...

Page 87: ...ustment 1 Print the test page p 124 Print out the test pattern before changing the paper registration setting 2 Enter the Maintenance Mode 3 Select Engine Maintenance and then press OK key 4 Select the Registration and then press OK key 1 Feed Direction 2 Vertical Adjustment 3 Horizontal Adjustment 4 Print Area 5 Press the Up or Down keys to set the registration value mm Image Adjustment 85 4 ...

Page 88: ...rease the value to shift the print area in the plus direction Decrease to shift in the minus direction 6 Adjust the margins of the test page so that they are equal in size 4 Replacement and Adjustment 86 4 ...

Page 89: ...us Level To go into the next level of an item select an item then press the OK key To return to the previous level of an item press the Return key Exiting the Maintenance Mode Menu To exit the maintenance mode menu press the Clear Stop or Return key until the Ready display appears Menu List Display Info Model Name Displays the Model Name Depends on Engine Firmware Settings FW Ver CTL FW Ver Displa...

Page 90: ...each location Total ADF Outer Inner Tray1 Misfeed Tray2 Misfeed Duplex Misfeed Bypass Tray Misfeed Print Reports G3 Protocol dump list G3 protocol dump of the latest communication is printed Off Default Error On Engine Maintenance PNP Name NA Model RICOH nul EU Model RICOH NRG LANIER ASIA Model RICOH LANIER China Model RICOH Destination Sets the destination and updates the engine setting JPN NA EU...

Page 91: ... machine settings are reset to the factory defaults this value does not change 40 to 40 0 Default 0 1 mm step Horiz Tray2 Adjusts the horizontal registration for tray 1 If the machine settings are reset to the factory defaults this value does not change 40 to 40 0 Default 0 1 mm step Vert Tray2 Plain Paper Adjusts the vertical registration of plain paper for tray 2 If the machine settings are rese...

Page 92: ...ctory defaults this value does not change 40 to 40 0 Default 0 1 mm step Horiz Dup Back Adjusts the horizontal registration the back side in duplex mode If the machine settings are reset to the factory defaults this value does not change 40 to 40 0 Default 0 1 mm step Registration Vert Dup Plain Paper Adjusts the vertical registration of plain paper for the back side in duplex mode If the machine ...

Page 93: ...unit Motor Rotation Time Displays the main motor rotation time Print Cartridge Info Kind ID Displaysthetonercartridge AIO information KindID Toner End History Displays the toner cartridge AIO information Toner End History Refill Flag Status Displays the toner cartridge AIO information Refill flag status Unit Print Counter Displaysthetonercartridge AIO information UnitPrint Counter OPC Life Info OP...

Page 94: ... EM counter Paper Feed Roller pages Remain of Fusing Unit Displays the total counter Remain of Fusing Unit Fusing Unit Time Displays the EM counter Fusing Unit time Fusing Unit Pages Displays the EM counter Fusing Unit pages Total Counter Info Engine Counter Displays the total counter Engine Clear Engine Memory Resets the engine settings stored in the EEPROM to factory default SC559 Detection On o...

Page 95: ...tch Output check Registration Clutch Reserve clutch Output check Reserve clutch Fan High Speed Output check Fan High Speed Fan Low Speed Output check Fan Low Speed Erase Lamp Output check Quenching Lamp Polygon Motor Output check Polygon Motor Tray2 Motor Output check Tray2 Motor Dup Motor Normal Output check Duplex Motor Normal Dup Motor Reserve Output check Duplex Motor Reverse Service Program M...

Page 96: ...roller for each tray and paper type 8 to 8 0 Default 1 mm step Vert Tray2 Thin Paper Vert Tray2 Thick Paper Vert Dup Plain Paper Adjusts the amount of paper buckle at the registration roller for each tray and paper type 8 to 8 0 Default 1 mm step Vert Dup Thin Paper Vert Dup Thick Paper Fusing Unit Temperature Plain Paper Adjusts the fusing temperature for plain paper 150 to 190 175 Default 5 C st...

Page 97: ...paper 150 to 180 160 Default 5 C step Charge Bias Adjusts the charge bias 1100 to 1300 1200 20 step Developer Bias Adjusts the developer bias 270 to 330 300 15 step Trans RollerBias Adjusts the transfer roller bias 6 to 6 0 1 step Subscan Magnification Adjusts the sub scan magnification 8 to 8 0 1 step Toner Near End To Toner End Sheets Adjusts the printable sheets between toner near end to toner ...

Page 98: ... safety measure to prevent the used toner tank from becoming full there is no toner overflow detection mechanism Test Pattern Prints the test pattern Curl Control mode Corrects the face curl of paper 0 OFF 28ppm 1 Sets the engine speed at 14ppm after printing 1 minute 2 Sets the engine speed at 14ppm 3 to 255 not available 0 to 255 0 1 step Adjust of Charge Bias Charge bias correction for dirty ba...

Page 99: ... step Flatbed Sub Reg Adjusts the Flatbed Scan sub scan registration 2 0 to 2 0 0 Default 0 1 mm step Size Adjust ADF Main Reg Adjusts the ADF Scan main scan magnification 0 9 to 0 9 0 Default 0 1 step ADF Sub Reg Adjusts the ADF Scan sub scan magnification 0 9 to 0 9 0 Default 0 1 step Flatbed Main Reg Adjusts the Flatbed Scan main scan magnification 0 9 to 0 9 0 Default 0 1 step Flatbed Sub Reg ...

Page 100: ...1 8Km 3 6Km 7 2Km Protocol Definition Training Retries This sets the number of training retries to be repeated before automatic fallback 1 Time 2 Times Default 3 Times 4 Times Encoding Sets the compression method for Tx Rx MMR MR MH Default MR MH MH Protocol Definition Timer T0 Timer Timeout for response from the called station in automatic sending mode 35 Sec 45 Sec 55 Sec Default 60 Sec 90 Sec 1...

Page 101: ...Number of CNG cycles to be detected This setting is only effective for FAX TAD mode 1 5 Cycle Default 2 0 Cycle RX Settings Tone Sound Monitoring Determines the period when tones from the line are monitored No Monitoring Up To Phase B Default All TX Phases Stop Clear key Pressing the Stop Clear key can stop the current receiving operation Received data is lost Not Functional Default Functional Off...

Page 102: ...inimum Time Length If this setting is set to On the machine detects the CNG signal after the line is connected If it is set to Off the machine detects the CNG signal as long as the line is connected 100 Ms 200 Ms 300 Ms 400 Ms Default Dial Pulse Setting Dial Pulse Type This sets the number of pulses that are generated during dialing N Dialing 0 generates 10 pulses Dialing 9 generates 9 pulses N 1 ...

Page 103: ...10 dBu 8 dBu 6 dBu DTMF Delta Sets the level difference between high band frequency signals and low band frequency signals when sending DTMF tones 2 dBu 3 dBu 1Dial Tone Detection Wait Time The machine starts dialing after the specified interval without detection of a dial tone when Dial tone detection is set to No detection 3 5 Sec Default 7 0 Sec 10 5 Sec 14 0 Sec Timeout Length This setting set...

Page 104: ... DFU 0 10 0 15 0 20 0 25 0 30 0 35 0 40 0 45 0 50 0 75 Comm Settings RTN Rate The machine checks the actual data reconstruction errors and then transmits an RTN depending on the decoding error rate that is set by this setting Number of lines containing an error per page Total number of lines per page 10 15 V34 Modem DFU Permitted Default Prohibited V17 Modem DFU Permitted Default Prohibited 5 Syst...

Page 105: ...Bps 33600 Bps Default Symbol Rate This setting limits the transmission speed range in V 34 mode by masking the desired symbol rate s Not Used Default 3429 Sym Sec 3200 Sym Sec 3000 Sym Sec 2800 Sym Sec 2400 Sym Sec Factory Default Factory Default Not Execute Does not execute anything Returns to an upper level Execute Resets all the settings to factory default Clears resets the contents of the cont...

Page 106: ...e Maintenance Mode Menu To exit the maintenance mode menu press the Clear Stop or Return key until the Ready display appears Menu List Fax Test Off Hook Test On Hook Executes the on hook test Off Hook Executes the off hook test CED Test Executes the CED test CNG Test 1100 Hz Executes the CNG test ANSam Executes the ANSam test Ring Tone Test Executes the ring tone test DTMF Test Tone 0 to 9 Execute...

Page 107: ...0 bps signal V17 9600 bps Generates the V17 9600 bps signal V17 7200 bps Generates the V17 7200 bps signal V29 9600 bps Generates the V29 9600 bps signal V29 7200 bps Generates the V29 7200 bps signal V27 4800 bps Generates the V27 4800 bps signal V27 2400 bps Generates the V27 2400 bps signal V21 300 bps Generates the V21 300 bps signal Signal Stop Generates the Stop signal Service Program Mode 1...

Page 108: ...e page when doing machine maintenance To Print the Configuration Page Maintenance Page 1 Turn on the machine 2 Press the User Tools key 3 Press the Up or Down key to select Reports Print and then press the OK key 4 Press the Up or Down key to select Configuration Page or Maintenance Page and then press the OK key 5 The configuration page or maintenance page is printed 5 System Maintenance Referenc...

Page 109: ...Sort By Name Prints the list with the entries sorted by name Scan Directory List Prints a list of scan destinations Scan Transmission Log Prints a scan transmission report Total Counter Total Counter The total counter incremented by the engine controller board each time the board issues a print command to the engine The value is calculated as follows Total counter Copier counter Printer counter FA...

Page 110: ...er Firmware Using the following procedure to update the controller firmware be sure to print the configuration page both before and after the update Comparing pre and post update configuration pages allows you to check whether or not the update was successful Followtheprocedurecarefully andnotethatitwillvaryinpartsdependingonwhichversionofthefirmware is currently installed Procedure When updating ...

Page 111: ...ol exe file to execute the updating program 6 For a USB connection click F W Update USB A For a network connection enter the machine s IP address in MFP IP Address B and then click F W Update NET C 7 The message Download complete appears Do not turn the main power off from this point until the update procedure is completed 8 The following message appears on the screen Firmware is Updating 9 Wait u...

Page 112: ...n the one being used for the update operation When updating firmware via USB cable first disconnect any network and phone line cables and when updating firmware via LAN cable first disconnect any USB and phone line cables 1 Prepare PC USB cable or network cable 2 Download the firmware file to your computer 3 Make a folder on a local drive of your computer and save the files there 4 Connect a USB c...

Page 113: ... connection enter the machine s IP address in MFP IP Address B and then click Eng F W Update NET C 8 The update is in progress when Firmware is Updating appears You will see the progress percentage appear while the update is in progress Do NOT turn the main power of the machine off during updating Firmware Updating 111 5 ...

Page 114: ...e may not start up normally If the machine does not start up normally the controller firmware and or the engine firmware will need to be updated again When the machine does not start up normally in most cases the panel display will indicate one of the following two conditions When attempting to restart the machine the LCD panel display indicates Initializing indefinitely In this case the controlle...

Page 115: ...samefolder Can t open Eng ROM file Please check Eng ROM file Engine F W file does not exist Check the download file name in setting ini EngImageFile Check the download file and fw updatetoolisinthesamefolder New Version Update FW AIO FW is transmitting Not available Eng FW version Update Eng FW Engine FW is transmitting Not available Firmware is Updating AIO FW is updating Not available Eng Firmwa...

Page 116: ...ownload file name in setting ini ImageFile Check the download file and fw updatetoolisinthesamefolder Can t open Eng ROM file Please check Eng ROM file Engine F W file does not exist Check the download file name in setting ini EngImageFile Check the download file and fw updatetoolisinthesamefolder New Version Update FW AIO FW is transmitting Not available Eng FW version Update Eng FW Engine FW is ...

Page 117: ...e Machine Machine loses communication Please check FW Update Done Then reboot the Machine F W file has transmitted Polling F W update progress fail Do not reboot engine till Engine Panel display Firmware Update Done Please reboot Then reboot engine Downloaded file is broken Do NOT use print scan fax and copy function at the same time F W checks the downloaded file And get wrong checksum So stop to...

Page 118: ...s completed Please reboot the Machine Machine loses communication Please check FW Update Done Then reboot the Machine F W file has transmitted Polling F W update progress fail Do not reboot engine till Engine Panel display Firmware Update Done Please reboot Then reboot engine Downloaded file is broken Do NOT use print scan fax and copy function at the same time F W checks the downloaded file And g...

Page 119: ...he PCBs if the problem concerns electrical circuit boards 4 First check the mechanical load before replacing motors or sensors if the problem concerns a locked motor Fusing related SCs To prevent damage to the machine the main machine cannot be operated until the fusing related SC has been reset by a service representative Enter the engine maintenance mode Press O K in Fuser SC Reset with engine m...

Page 120: ...aser synchronizing detection signal for LD is not output within 400msec after the LD unit has turned on Disconnected cable from the laser synchronizing detection unit or defective connection Defective laser synchronizing detector Defective LD Defective ECB 1 Check the connectors 2 Replace the laser optics unit 3 Replace the ECB 268 Video thermistor error At power on the temperature sensor in the o...

Page 121: ...cksignalwithin2secafterthemainmotorswitched off or The machine detects a main motor lock signal every 100ms for seven times consecutively after the main motor started to rotate stably Overload of Torque load overload Defective main motor Disconnect or defective motor harness 1 Turn the machine s main power off and then on 2 Check or replace the main motor if the torque load is normal 3 Replace the...

Page 122: ... Fuser reload error This SC is issued if one of following conditions occurs The fusing temperature rises 8 C or less in 1 5 seconds and this continues 5 times consecutively or The fusing temperature has not reached 45 C within 9 seconds after the fusing lamp comes ON while the machine is warming up or The fusing unit does not attain reload temperature within 35 s normal temperature or 65 s lower t...

Page 123: ...fective PSU 1 Replace the ECB 2 Replace the PSU Execute Fuser SC Reset to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated 545 Fusing Lamp Overheat Error The fusing lamps remained ON at full capacity for more than 9 s after the fusing temperature attains reload temperature Deformed thermistor Thermistor not in ...

Page 124: ...in power remains ON Defective fusing relay Defective fusing relay circuit Shorted 24V fuse on the PSU Unstable power supply 1 Check the power supply source 2 Replace the 24V fuse on the PSU 3 Replace the PSU 557 Zero cross frequency error The zero cross signal is detected ten times while the fusing lamp relay remains ON after turning on the main power Defective fusing lamp relay Defective drive ci...

Page 125: ...ocedure Otherwise the machine continues to issue this SC code and cannot be operated SC 6xx Communication and Other Error 669 EEPROM communication error An unexpected value exists in the initialization flag of the EEPROM EEPROM not connected Defective EEPROM 1 Installing the EEPROM 2 Replacing the EEPROM 688 CTL_PRREQ_N signal does not come The ECB does not receive a memory address command from th...

Page 126: ...ler Colored spots at 75 3 mm intervals Print cartridge OPC drum Abnormal image at 94 2 mm intervals Fusing unit Pressure roller Abnormal image at 93 1 mm intervals Fusing unit Hot roller Abnormal image at 100 5 mm intervals Paper feed roller Test Page Printing When you check an image problem or other problems it might be necessary to print a test page Follow the test page print procedure below to ...

Page 127: ...n Printing Follow the test pattern print procedure below to print a test pattern Test Pattern Print Procedure 1 Enter the Maintenance Mode 2 Select Engine Maintenance and then press OK key 3 Select Test Pattern and then press OK key 4 The following three test pattern pages Checker flag Grid pattern Trimming pattern are printed Test pattern samples Image Problems 125 6 ...

Page 128: ...dity conditions tend to cause variations in light sensitivity across the surface of the drum Selecting On for Low Humidity Mode under Machine Settings may help to prevent these lines from appearing When the humidity mode setting is enabled the drum is rotated slightly every 15 minutes This keeps the light sensitivity constant across the entire surface of the drum 6 Troubleshooting 126 6 ...

Page 129: ...Jam Jam Sensor Layout There are the sensors of the jam detection as shown below Paper Jam 1 Registration Sensor 2 Tray2 Paper Feed Sensor 3 Inverter Sensor 4 Paper Exit Sensor 5 Relay Sensor Jam 127 6 ...

Page 130: ...lated to jam code Jam message Cause Sensor Bypass Tray Paper Misfeed Jam Paper does not reach registration sensor bypass tray Registration sensor 1 Upper Misfeed Jam Paper does not reach registration sensor tray1 Registration sensor 1 Lower Misfeed Jam Paper does not reach tray2 convey sensor Tray2 paper feed sensor 2 Paper does not reach registration sensor Registration sensor 1 6 Troubleshooting...

Page 131: ...sor Registration sensor 1 Paper does not reach exit sensor Paper exit sensor 4 Outer Jam Paper stayed on exit sensor Paper exit sensor 4 Related to initialize jam Jam message Cause Lower Misfeed Jam Tray2 paper feed sensor 2 Inner Jam Registration sensor 1 Outer Jam Paper exit sensor 4 Duplex Jam Duplex MIsfeed Jam Relay sensor 5 Inverter sensor 3 Original Jam Jam message Cause ADF Jam Open ADF Co...

Page 132: ...6 Troubleshooting 130 6 ...

Page 133: ...een The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings If the timers are changed then the energy saved will be different For example if the timers are all set to 240 min the grey area will disappear and no energy is saved before 240 min expires Timer Settings The user can set these timers with User Tools Menu Admin Setting...

Page 134: ...that they should consider the effects on the environment of extra energy use If it is necessary to change the settings please try to make sure that the Energy Saver Mode2 Timer is not too long Try with a shorter setting first such as 30 min then go to a longer one such as 60 min if the customer is not satisfied If the timers are all set to the maximum value the machine will not begin saving energy...

Page 135: ... amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half 3 Duplex Combine Using both features together can further reduce paper volume by 3 4 Paper Save 133 7 ...

Page 136: ...r will only increase by 1 even though two sheets are used Total counter This machine has a total sides printed counter only so a duplex print is counted as two not one You can check the total counter in the Maintenance Mode or on the Maintenance Page Total counter Maintenance Mode Engine Maintenance Total Counter In or Maintenance Page The following table shows paper savings and how the counters i...

Page 137: ...er savings and how the counters increase for some simple examples of duplex combine jobs 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter 1 1 1 0 1 2 2 1 1 1 3 3 2 1 2 4 4 2 2 2 5 5 3 2 3 10 10 5 5 5 20 20 10 10 10 Duplex 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter 1 1 1 0 1 2 2 1 1 1 3 3 1 2 2 4 4 1 3 2 5 5 2 3 3 6 6 2...

Page 138: ...Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter 8 8 2 6 4 9 9 3 6 5 10 10 3 7 5 11 11 3 8 6 12 12 3 9 6 7 Energy Saving 136 7 ...

Page 139: ...Model RN MF1 Machine Codes M016 M017 Appendices 30 November 2009 ...

Page 140: ......

Page 141: ...ons 3 General Specifications 3 Printer 5 Copier 6 Scanner 7 Fax 7 Supported Paper Sizes 10 2 Appendix SP Mode Tables Service Menu 13 3 Appendix Troubleshooting Guide Service Call Conditions 15 Error Messages 16 Overview 16 Error Messages List 16 Fax Error Code 18 1 ...

Page 142: ...2 ...

Page 143: ...d unit Plain paper 250 sheets 80g m2 Output tray Face down 125 sheets Paper size Main tray A4 A5 Letter Legal B5 HLT A6 Executive Postcard Custom size Max 216 x 356mm 8 5 x 14 inch Min 100 x 148mm 3 937 x 5 8 inch By pass tray A4 A5 A6 Letter Legal HLT Executive Postcard B5 Envelope Custom size Max 216 x 356mm 8 5 x 14 inch Min 90 x 148mm 3 5 x 5 8 inch Duplex A4 Letter Legal Optional paper feed u...

Page 144: ...6mm 5 5 to 8 5 inch Length 139 7 to 355 6mm 5 5 to 14 inch Machine size W x D x H 420 x 397 x 442 mm 16 5 x 15 6 x 17 4 inch Without Option Weight M016 17 1 Kg 37 7 lb M017 18 0 Kg 39 7 lb With a starter AIO cartridge Energy Saver Mode Selectable 1 to 240 minutes 1 minute steps Power consumption Maximum NA TW Less than 850 W energy star compliant EU AP CN Less than 895 W energy star compliant Read...

Page 145: ...ex M017 only 15 ppm LT 14 ppm A4 600 dpi Printer drivers PCL PS3 Font 80 fonts Resolution Normal 600 x 600 dpi RET 1200 x 600 dpi Toner save mode Supported Warm up time Less than 30 seconds First print time Less than 8 seconds Duplex print Supported M017 only Interface option USB 2 0 10 100 Base TX Network Protocol TCP IP IPP Memory Standard 128MB Operation System PCL Windows XP 2000 2003server Vi...

Page 146: ...ultiple copy Up to 99 Resolution H x V Scanning 600 x 600 dpi Flatbed 600 x 300 dpi ADF Printing 600 x 600 dpi Grayscale 256 levels Reduction Enlargement Fix NA 50 65 78 93 129 155 200 400 EU 50 71 82 93 122 141 200 400 Custom 25 400 in 1 steps Copy mode Text Photo Mixed Memory copy Yes Duplex copy Yes M017 only Interrupt copy No Combine copy 2 in 1 4 in 1 ADF only for A4 LT APS AMS No No Auto Tra...

Page 147: ...modes speed A4 200dpi Compression Less than 5 sec Maximum original size Platen Width max Up to 216mm Length max Up to 297mm ADF Width max Up to 216mm Length max Up to 356mm Scan Depth 48 bits color processing input 24 bits color processing output PC Interface USB2 0 10 100Base TX TWAIN Compliment TWAIN WIA Scanner utilities and Drivers TWAIN Driver Scanner utility PageManager Fax Network PSTN PBX ...

Page 148: ... 256 levels Polling type None Resolution Standard 200dpi x 100dpi 8 dot mm x 3 85 line mm Fine Photo 200dpi x 200dpi 8 dot mm x 7 7 line mm Scanning Speed Less than 5 sec A4 SEF 200 dpi Modem Speed Automatic Fallback 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400bps SAF Memory 100 pages ITU No 1 chart Memory Backup 1 hour One touch dial 20 Abbreviated dial 50 Broad...

Page 149: ...Auto Answer 3 5 rings Default 3 rings General Specifications 9 1 ...

Page 150: ...SEF LEF Size Input Tray Auto Duplex Standard Tray Option PFU Bypass Tray A4 SEF 210x297 A A B C B5 SEF 182x257 A A B N A5 SEF 148x210 A A B N LEF 210x148 N N C N B6 SEF 128x182 B N B N LEF 182x128 N N N N A6 SEF 105x148 B N B N LEF 148x105 N N N N Postcard SEF 100 x 148 C N C N LEF 148 x 100 N N N N SEF 200 x 148 C N C N LEF 148 x 200 C N N N Legal SEF 81 2 x14 A A B B Letter SEF 81 2 x11 A A B B ...

Page 151: ... 2 x 13 B N B N Folio SEF 81 4 x 13 B N B N 16 Kai SEF 195 x 267 B N B N Env 10 SEF 41 8 x 91 2 N N B N Env Monarch SEF 37 8 x 71 2 N N B N Env C5 SEF 162 x 229 N N B N Env C6 SEF 114 x 162 N N B N Env DL SEF 110 x 220 N N B N Width 100 216mm C N C N Length 148 156mm C N C N Width 90 216mm N N C N Length 140 356mm N N C N Supported Paper Sizes 11 1 ...

Page 152: ...1 Appendix Specifications 12 1 ...

Page 153: ...2 Appendix SP Mode Tables Service Menu See Main Chapters for Service Program Mode 13 2 ...

Page 154: ...2 Appendix SP Mode Tables 14 2 ...

Page 155: ...3 Appendix Troubleshooting Guide Service Call Conditions See Main Chapters for Service Call Conditions 15 3 ...

Page 156: ...O Set Error Black AIO not set Defective connection of the ID chip terminal on the black AIO 1 Install the AIO 2 Reinstall or replace the AIO 014 Waste Toner Bottle Set Error Waste toner bottle not set Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner bottle set sensor 1 Install the waste toner bottle 2 Check or replace the harness of the waste toner bottl...

Page 157: ...the tray Selection error for the paper feed and paper exit location in duplex mode Check the paper feed and exit location in the user menu mode 050 Jam Error No Feed from Tray 1 Paper slipped Remove the paper jam at tray 1 052 Jam Error No Feed from Optional Tray Paper slipped Remove the paper jam at the optional tray Tray 2 055 Inner Jam Error Registration Paper Exit A sheet of paper stays at the...

Page 158: ... paper in the tray 080 Toner Near End Black AIO 081 Toner End Black AIO Black toner near end or end Replace the black AIO 088 Waste Toner Bottle Near Full 089 Waste Toner Bottle Full Waste toner bottle near full or full Replace the waste toner bottle Fax Error Code This section describes the dial transmission TX and reception RX error codes that are printed on the TX Report Activity Report Basic e...

Page 159: ...Digit 3 MODEM mode V27ter nonECM xx1xxx V29 nonECM xx2xxx V17 nonECM xx3xxx V33 nonECM xx4xxx V34 xx5xxx V27ter ECM xx9xxx V29 ECM xxaxxx V17 ECM xxbxxx V33 ECM xxcxxx Digit 2 MODEM speed 2400 xxx1xx 4800 xxx2xx 7200 xxx3xx 9600 xxx4xx 12000 xxx5xx 14400 xxx6xx 16800 xxx7xx Error Messages 19 3 ...

Page 160: ...cription Error Code General Normal No Error 0 STOP xxxx01 H W Error Xxxx1f RX T1 Time Out Not logged in activity report Scanner Error during TX 1xxx11 Memory Full during RX 2xxx14 TX Job Error TX Job Lost 1xxx18 TX Job deleted 1xxx19 Dial failure Connection Fail xxxx21 Dial Fail xxxx22 Redial All Failed xxxx23 3 Appendix Troubleshooting Guide 20 3 ...

Page 161: ...40 Too many FTT xxxx41 Too many CRP xxxx42 T2 Time Out xxxx43 DCN received xxxx44 Command Rec Error xxxx45 Resp Rec Error xxxx46 Invalid Command Response RX xxxx47 Remoter No RX capability xxxx48 T1 time out after EOM xxxx49 2 Phase C Error T2 Time Out xxxx50 Image Data not ready xxxx51 Phase C Time Out xxxx52 Error Messages 21 3 ...

Page 162: ... Out xxxx65 RTN PIN Received EOR ERR DCN xxxx66 Invalid Command Response RX xxxx67 Command Rec Error xxxx68 Resp Rec Error xxxx69 4 Phase E Error Time Out xxxx70 5 Other general Comm Error modem hang up xxxx80 V34 abort received xxxx81 V34 t1 timeout control channel error xxxx82 V34 t1 timeout primary channel error xxxx83 3 Appendix Troubleshooting Guide 22 3 ...

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